DELIVERY ISSUE					
					
RE-DELIVERY WITH $15 SAVINGS PASS					
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT DELIVERY ISSUE - NOT RECEIVED. OFFERED REDELIVERY WITH $15SP. CUSTOMER AGREED. PROCESSED REDELIVERY WITH $15SP. CLOSED CSI					
					
RE-DELIVERY WITH REFUND OF SHIPPING AND $15SP									
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT DELIVERY ISSUE - NOT RECEIVED. OFFERED REDELIVERY WITH $15SP. CUSTOMER DECLINED. OFFERED REDELIVERY WITH $15SP AND REFUND OF SHIPPING. CUSTOMER AGREED. PROCESSED REDELIVERY WITH $15SP AND REFUND OF SHIPPING. CLOSED CSI					
					
					
FULL REFUND AND $15 SAVINGS PASS													
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT DELIVERY ISSUE - NOT RECEIVED. OFFERED REDELIVERY WITH $15SP. CUSTOMER DECLINED. OFFERED REDELIVERY WITH $15SP AND REFUND OF SHIPPING. CUSTOMER DECLINED AND INSISTING FOR A FULL REFUND. PROCESSED FULL REFUND WITH $15SP. CLOSED CSI					
					
REFUND OF SHIPPING FEE AND $15 SAVINGS PASS					
Working on chat // customer contacted us about the delivery issue // not yet delivered within the scheduled delivery window time // upon checking the order is out of delivery // offer refund of the shipping fee and $15 Savings Pass // customer agreed // proceed with the refund of the shipping fee and $15 Savings Pass // close csi.


DELIVERED WRONG/QUALITY ISSUE					
					
RE-DELIVERY WITH $15 SAVINGS PASS					
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT QUALITY ISSUE. OFFERED REDELIVERY WITH $15SP. CUSTOMER AGREED. PROCESSED REDELIVERY WITH $15SP. CLOSED CSI					
					
					
REDELIVERY AND REFUND OF THE SHIPPING FEE AND $15 SAVINGS PASS					
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT QUALITY ISSUE. OFFERED REDELIVERY WITH $15SP. CUSTOMER DECLINED. OFFERED REDELIVERY AND A REFUND OF THE SHIPPING WITH $15SP. CUSTOMER AGREED. PROCESSED REDELIVERY AND REFUND OF THE SHIPPING FEE WITH $15SP. CLOSED CSI					
					
					
					
FULL REFUND AND $15 SAVINGS PASS					
WORKING ON CHAT// CUSTOMER COMPLAINED ABOUT QUALITY ISSUE. OFFERED REDELIVERY WITH $15SP. CUSTOMER DECLINED. OFFERED REDELIVERY AND A REFUND OF THE SHIPPING WITH $15SP. CUSTUMER DECLINE AND INSISTING FOR A FULL REFUND. PROCESSED FULL REFUND WITH $15SP. CLOSED CSI