FILE A CLAIM 360

Thanks for waiting, Greats news! I was able to check here that the line XXX associated with your XXX has the Protection 360 Tier where in you are eligible for a claim.

You will need the following:

-Your mobile number

-The make and model of your device

-The date the incident occurred, including the last time you used the device.

Additional information may be required, such as:

-Proof of ownership and/or a government-issued ID

If stolen, the police report number. Learn how to report your phone Aas lost or stolen to prevent unauthorized usage. P360 app claim

To file claim, you can follow these steps:

Log in to your T-Mobile account using a web browser. Select Account and choose the line you're filing a claim on. Select File a claim or File damage claim or Report lost or stolen. A details window appears providing the next steps. Once you confirm the selection, you'll be redirected to the claims website at mytmoclaim.com. Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim.

If you need additional help with your claim you can reach our Assurant. Here is the Number 1-866-866-6285.

You can also check this link for more informationhttps://www.t-mobile.com/support/devices/file-a-device-protection-claim?cmpid=hw_send