PAYMENT PLANS

PAYMENT PLANS ARE AVAILABLE FOR PAST DUE CUSTOMERS WHO STRUGGLE TO PAY THEIR BALANCE IN FULL-TIME. A PAYMENT PLAN WILL STOP THE DUNNING PROCESS, SO THE CUSTOMER DOES NOT OCCURE ANY ADDITIONAL LATE FEES.

PAYMENT PLANS CAN BE REQUESTED BY THE CUSTOMER

YOU CAN SUGGEST A PAYMENT PLAN TO THE CUSTOMER IF THEY SAY THEY ONLY WANT TO MAKE PARTIAL PAYMENT ON THE AMOUNT DUE.

3 TYPES OF PAYMENT INSTALLMENT PLANS.

• INITIAL PAYMENT, PLUS ONE MONTHLY PAYMENT
• INITIAL PAYMENT, PLUS TWO MONTHLY PAYMENTS
• INITIAL PAYMENT, PLUS THREE MONTHLY PAYMENTS.

SAP PAYMENT PLAN CODE : AIT1 INITIAL PAY PLAN ISTALLMENT* : 50% MONTH 1 PAY PLAN INSTALLMENT : 50% MONTH 2 PAY PLAN INSTALLMENT : N/A MONTH 2 PAY PLAN INSTALLMENT : N/A

SAP PAYMENT PLAN CODE : AIT2 INITIAL PAY PLAN ISTALLMENT* : 33% MONTH 1 PAY PLAN INSTALLMENT : 33% MONTH 2 PAY PLAN INSTALLMENT : 33% MONTH 2 PAY PLAN INSTALLMENT : N/A

SAP PAYMENT PLAN CODE : AIT3 INITIAL PAY PLAN ISTALLMENT* : 25% MONTH 1 PAY PLAN INSTALLMENT : 25% MONTH 2 PAY PLAN INSTALLMENT : 25% MONTH 2 PAY PLAN INSTALLMENT : 25%

*INITIAL PAYMENT PLAN INSTALLMENT IS DUE AT THE TIME OF THE PAYMENT PLAN BEING SET UP

Payment Plans

Important items to remember about Payment Plans: ❖ Any deliveries needed while the customer is on the installment plan are treated as APIA regardless of the customer payment terms. ❖ Accounts should be switched to will call, if they are set up for auto delivery. ❖ The customer must make the initial first payment at the time the payment installment plan is set up. ❖ Customers in any Dunning level qualify to be set up on a Payment Plan. *No invoice is mailed to the customer during the Payment Plan, payments are due every 30 days for a maximum of 90 days. ❖ Any payment not posted by the due date or received for less than the minimum payment amount causes the account to go into the normal dunning process.