277916169 CHESKA ALDRIN CAPONGCOL LAVADIA 09279086950 ALDRIN 917 571 1669 aldrin.wcki8890@globelines.com.ph 119708679 09279086950|CHESKA (EMPLOYEE) CI FOR NO CONX & NDT|ACCOUNT-A|NO OUTAGE|LOS-RED|FOR ONSITE|WELL VERIFIED|MANTUPAR.7-TP SUBS WANTS TO BE VISIT TOMMORROW| 11/12/2019 AM SCHEDULE DUE TO WORK RELATED SEGUNDO MENDOZA, ., 7956, Metro Manila, 1700, PHL ----------------------------------------------- 916 747 2407 900270632 SHARLENE SEAN HEINN SALARIA LI Sharley (auntie) ci for bill adjustment|adv there is no authorized person to modify in the account|adv to go to the nearest globe store to send some authorization letter to have an adjustment here in the account|subs acknowledge|mantupar.7-tp ----------------------------------------------- 9777584722 876204967 Mary 50258106 Customer Information Details - ZHANG, YAN . MS. A/C No : 876204967(GT) Service Id : 277441967(GT) 09166166652|Mary (Employee) ci for no conx & ndt|ics-a|no outage|int-red|los-red|for onsite|well verified|mantupar.7-tp ----------------------------------------------- 9272771424 880723518 Sheryl maverick Customer Information Details - ESCOLAR, SHERYL TANGANCO MRS. A/C No : 880723518(GT) Service Id : 277501305(GT) Maverick (TPA) ci for account: 880723518|transfer to right dept. for better assistance|mantupar.7-tp ----------------------------------------------- 900364060 NORELYN CALDERON SAYSON Maverick (tpa) ci for onsite ffup|adv sched for tommorrow|11/12/2019|adv to keep lines open|mantupar.7-tp ----------------------------------------------- 9178966433 alfredo 900248569 ELENA BALMORIA ABREO 9102010342|Alfredo (ls) ci for no incoming and no out-going calls|account-a|no outage|all lines are properly connected|for onsite|well verified|mantupar.7-tp ----------------------------------------------- 995 764 7342 kyrine 870884318 50264077 Customer Information Details - TUPPIL, JOSEPHINE GACUSAN MRS. A/C No : 870884318(GT) Service Id : 279602596(GT) 09394001432,09496533097|KYRINE (DAUGHTER) CI FOR NO CONX & NDT|ICS-A|NO OUTAGE|DONE MPR|INT-OFF|LOS-BLINKING GREEN|FOR ONSITE|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- leny 863411494 Customer Information Details - CAI, YIHONG . MS. A/C No : 863411494(GT) Service Id : 279038155(GT) Leny (ls) ci for bill inq|adv ob|mantupar.7-tp ----------------------------------------------- 860316621 Customer Information Details - CHEN, WEN-CHIEH . MR. A/C No : 860316621(GT) Service Id : 277303645(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 48|EMAIL: jiuzhou.ph@gmail.com|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- 860319217 Customer Information Details - WU, HO-CHENG . MR. A/C No : 860319217(GT) Service Id : 277303673(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 48|EMAIL: jiuzhou.ph@gmail.com|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- 860321169 Customer Information Details - CHEN, CHI-WEI . MR. A/C No : 860321169(GT) Service Id : 277303676(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 48|EMAIL: jiuzhou.ph@gmail.com|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- 860317931 Customer Information Details - WANG, KAI-HSIEN . MR. A/C No : 860317931(GT) Service Id : 277303655(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 48|EMAIL: jiuzhou.ph@gmail.com|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- 859531434 Customer Information Details - WAN, CHIA-WEN . MS. A/C No : 859531434(GT) Service Id : 277303106(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 50|EMAIL: jiuzhou.ph@gmail.com|WELL VERIFIED|MANTUPAR.7-TP ----------------------------------------------- 860319094 Customer Information Details - CHOU, WEI-CHUN . MR. A/C No : 860319094(GT) Service Id : 277303668(GT) LENY (OFFICEMATE) CI FOR BILL RESENDING|BILL NO: 48|EMAIL: tianxiatech@gmail.com|WELL VERIFIED|MANTUPAR.7-TP tianxiatech@gmail.com ----------------------------------------------- 9453375136 andrew 889123456 Andrew 2773735793 ----------------------------------------------- 900230671 252007037 kenneth KENNETH DE SOTTO BAARDE 119627189 KENNETH (ls) ci for onsite ffup|Onsite sched: 11/12/2019|in ref to:119627189|adv to keep lines open|mantupar.7-tp Account/FA number: 900230671 Nature/Type of Charges to be credited: GOODWILL Detailed reason why customer is requesting for credit: NO INTERNET CONNECTION SINCE OCTOBER 27 Number of times customer requested for the adjustment with same nature within the year:0 Credit Type: GOODWILL COMPLAINT ON MSF NO INTERNET CONNECTION Bill Period or Bill number where the contested amount is reflected: 2 Reference numbers of cases forwarded for further investigation that are related to the credit (if applicable):VOC:"LAGI NA LANG BUKAS NG BUKAS KADA TAWAG KO SINASABI NA BUKAS MAPUPUNTAHAN SIMULA OCTOBER 27 HANGGANG NAGYON WALA PADIN TECHNICIAN Offers/options given to the customer (if applicable, indicate Order ID if resolution includes order creation):N/A Indicate whether the customer accepted the offer or not:ACCEPTED Amount processed/ requested for adjustment (please indicate if amount indicated is with VAT or without VAT): 1898.99 VAT INCLUSIVE WELL VERIFIED|TALKED TO LISTED SUBS|MANTUPAR.7-TP Follow up ----------------------------------------------- 9776009446 -*-------------------------------------------- 900203263 277201346 ANTONITA NARCISO LEODONES 252014831 09173444007 antonita.fsnu3874@globelines.com.ph 9999681724|Johnny (Nephew) ci for reconx ffup|admin-d|FOR ESCALATION|Mantupar.7-tp ----------------------------------------------- 9178726961 Oscar 277443487 50275098 Customer Information Details - PARAS, OSCAR JR DE LEON MR. A/C No : 876440210(GT) Service Id : 277443487(GT) 9178726961|OSCAR (ls) ci for slow browsing|Ics-a|no outage|done mpr|speed test: 25 mpbs|for onsite|well verified|mantupar.7-tp -----------------------------------------------