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I totally understand that this is not the bill we are expecting, good thing you got me here, I can definitely go ahead and check your bill and see the reason behind why your bill went up.
You can also view on your bill statement online to personally clarify the details. Please follow the steps below:
T-Mobile app :
Log in to the T-Mobile app as the Primary Account Holder.
Tap BILL.
Tap Download PDF.
With all these numbers, I sure know how bills could really be confusing, at times they could also be overwhelming. Good choice reaching out.
Let's have a run through your bill and see what's going on. This might take a little while, but I am hoping you will bear with me. Is there an amount you are expecting so we could compare and see what is different? Also, any account changes you could remember?