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RESERVED INVENTORY

Number of SP's Intent: 1 Enumerate the Seller intent: the SP is requesting to investigate their reserved units Research Done:

Seller Emotion: N/A Seller provided identifiers or documents: FNSKU ---

Skill: M@ / FBA Contact Marketplace: US Paragon workflow (PWF): FBA & MCF FBA Inventory Reserved Inventory

Help page link: N/A SOP link: N/A Tool link: FBA INVENTORY

Was I able to address the SP's Intent?: yes , educate the SP

Hello from Amazon Selling Partner Support,

I understand that you contacted us about FBA inventory that was delivered to Amazon FC a month ago but still not yet added to your inventory.

116 of your inventory items are in Reserved status due to a pending customer order. This may be due to an issue with the payment method of the buyer.

You may view the following pending customer order for ASIN --- here: https://sellercentral.amazon.com/orders-v3/mfn/pending?sort=order_date_asc&page=1

In some cases, our payment and order detail verification processes may extend order-processing times for as long as 21 days.

228 of your items are being shipped between fulfillment centers to effectively manage storage and create the best availability for customers.

Transfers typically take 22-25 days to complete, however, in some cases, it might take up to 30 days. Selling Partner Support is unable to expedite this process.

There are 5 items that are under FC Processing. These units have been sidelined at the fulfillment center for additional processing, such as transshipment, verification of item dimensions, and weight or pending investigations.

Once done with the investigation, your units will be flipped back to sellable.

To learn more details about reserved inventory, go to: https://sellercentral.amazon.com/gp/help/G201723860

To resolve questions and actions related to any issues with FBA reserved inventory, go to self-service tool: https://sellercentral.amazon.com/help/hub/solution/DA_ReservedInventory