4pli 18774777441 18774775807 US: 800-774-2354 (800-PRICELINE) INTL: +12032206946 PAG PMOR/UNDISCLOSED/ AC31/CTJ-ADD MARGIN a(trvl date)(city pair)-dl.call - find avilability 6ticketing#ER - avoid ghost tkt 4* - copy 4p*.... - to check if same fare WSPAN - AUTO PRICE 1. 4PLFBFXD#FSR#/@@PCLNRTL#CDL 2.4P*FXD#FSR#/@@PCLNRTL#CDL 3. WILL SHOW 4P*FXD#FSR#/@@PCLNRTL#CDL 4. COMPARE PRICE TO TS2 5. 4PQC- STORE FARE 6. RUN CEPA 7. DRIVESTREAM 4P*FSR#/@@PCLNRTL#CDL - BEC adv pax: - refund check submitted by SOD Bonna - tat 7-10 bus days BSI$2044R4/GS/AK0SIBENG .1a/hdqlaZKMXUN -ADD RLOC 2amdem2g2d 4FDFWLAS09APR21*QUAYZNN3-AA#pen Ano ilalagay /0s3-4 - fix segment 7@T/ - new pnr CKR/AXlast 4 digits of cc/authorization code - REVERSE AUTH 4/IGNFAR 4FEWRGRU24MAY2215JUN22-LA*YEESED8W - how to chk FR 4F.CD17NOV//331 TNZZMK1ACC28FEB23/AN-OMW RETAIL Iamdemig0d* CK/VI4444333322221111N0201/100/0756068/CAA CCVI4444333322221111N0201 CK/CA5524890018809715 N0624/CA/245.60/6096026/CAC -ucp SFPD >3SSRDOCSYYHK1/////13MAR85/M//JONES/ANDREW/ARTHUR-1.1 Pag CC- was not actual charge // AUTH WILL AUTOMATICALLY FALL OFF Pag DC- depending on bak time time process Sometime 4 days, one week or even one billing cyle Pag MAKULIT - adv will send Authorization Hold Release Ask bank name - fax # or email address // sabihin mo na clear sa email na nasend natin sakanya na ganag dun lang tkt validity and since tehya re not accepting the reso u will dc the call to assist other customer KCD*airport code- chk time OW- RT - check combinability (DL) 4PLFBFXD#FSR#/@@PCLNRTL#CDL - EOYed / split res/ store fare 4P*FXD#FSR#/@@PCLNRTL#CDL then 4PQC EZEI#$*EET2797616474581 X*A/OIOMW01FEB210756068#ERNONREF/NOCHGS#itB6SKDCHG#*R#N2.1#CB6 X4-6#0/S - change COS /0s3-4 KCD*SFO- to chk local time MD - move V* - check terminal 4PLFBFXD#FSR#/@@PCLNRTL#CAI UNA PROC-DUE TO OAL SEAT ASSIGNMENT 4rx ka muna then reprice 5.A8@ AMT 0.00 5.A@ 32@ 4-DI@1 - delete DI line 5-ER waiver code/full endorsement from the orig tkt - waiver endorsement Chg des/ no grid/ chk fr/ routings/ run rr if working go/ if not stop 4Xseg number#0/cos - chg cos The 24 hour cancel window does not apply to restricted reservations. · The 24 hour rule applies to itineraries where the price and flights are displayed prior to purchase. · Customer can review cancel policy in Help section of the website. Revalidated: match *A & itin in the tkt / find repro/ Pag AA no need to call Tktless - SC tawag kay a/l D1*3*4*5*6 6SPLIT EXCHANGE§F E 4P*FSRIIJWZ/JWZ/JWZ/JWZII/@@VPRTL#CAA 5-ERNC03AGCYCXLBYFLTTIMEORNOVALUREFAGYONLYCXLPENAPPLY https://cares.go.akamai-access.com/customkb/airtstips.htm#_Consolidator_Refund_Quote: - refund for KJJ PCLN is doing their best to process your refund. We are receiving bulk request since pandemic started & we can not focus on your reservation alone. Reassured this is being taking care of. All your concern are well documented Flight aware log in: Username: airts Pw: pcln123 if NO/HX/UN/WK never book same original flight po as stated sa script po ng schedule change historical ba yan sa GDS? eto format - FQ(ticket issue)(departure)(arrival)(date of travel) ‡ Q (fare basis)-(airline) -SABRE Faremask - EZEI#$*EET27976230196670X*A/OIOMW02APR2170756068#*R#ERENDOR NO OVERHEAD CARRY ON BAG//NONREF//#ITSKDCHG#N1.1#CB6 EZEI#$*EET0011234567890X*A/OIOMW23SEP170756068#*R#N1.1#CAA 4PLFBFXD#FSR#/@@PCLNRTL#CDL 4P*FXD#FSR#/@@PCLNRTL#CDL https://www.aa.com/selfServiceRefund/#/refund/status/lookup How to process manual EOY Review if the ticket is OPEN/AIRPORT CONTROL Cancel the itinerary in the GDS Send TSREGW Update cancel – No Refund via Update Database from the GDS. How to process exchange: WSPN Review if the ticket is OPEN/AIRPORT CONTROL 2.Look for flights availability 3.Launch TEP (Ticket Exchange Plus) Rapid Reprice 4. If the customer agrees with the quote, get authorization 5. Identify the Merchant of Record AMOR (Airline Merchant of Record) ERNC03AGCYCXLBYFLTTIMEORNOVALUREFAGYONLY/CXLPENAPPLY 5-ERNC03AGCYCXLBYFLTTIMEORNOVALUREFAGYONLYCXLPENAPPLY PMOR (Priceline Merchant of Record) CC should be AN Authorization must be in Cares (credit card full view) 6. Ignore the PNR and trigger Charge Exchange fee activity in CARES FARELOGIX Review if the ticket is OPEN/AIRPORT CONTROL Look for flight availability Launch Auto Exchange If the customer agrees with the quote, get authorization 5. Identify the Merchant of Record AMOR (Airline Merchant of Record) CK/VI4444333322221111N0201/100/0756068/CAA CCVI4444333322221111N0201 PMOR (Priceline Merchant of Record) CC should be CASH Authorization must be in Cares (credit card full view) 6. Ignore the PNR and trigger Charge Exchange fee activity in CARES CANCELLATION ito po ung spiel nian for cancelling the res. A refund of 158.99 USD will be issued for your airline tickets, which equates to a refund of your original purchase price minus a cancellation penalty of 15.00 USD . Once your reservation has been cancelled, it cannot be reinstated. Are you sure you want to cancel this airline reservation for Cassandra Caswell? ​ if they want rebooking, they need to go back on the website. the reservation is undisclosed Global - Reminder - Adding Existing Tour Code Prior to Fare Masking When Masking a fare in the GDS, it is important to remember to add the waiver code to the appropriate field as required by the carrier ADDING THE ORIGINAL ENDORSEMENT AND/OR TOUR CODE IS JUST AS IMPORTANT Make sure to follow KB Docs - Exchanges > Fare Masking in sequential order to avoid DMEs Adding waivers and original endorsement and/or tour code comes before 4/AOK or 4/R Remember: Adding the original Tour Code and Endorsement is REQUIRED even if you're not adding a waiver to these locations! As long as there is an existing Endorsement or Tourcode, you are required to add it before masking. Format: 5-IT FARE MASK VIA TICKET VERIFICATION 16. Pricing --enter 4/AOK- Err msg proceed to Rate Desk price (RDP) 17.*DH 18. CLICK LINE 1 19. *DH 20.Click Ticket # (open to other terminal) (ETR VIEW TICKET to check baggage) 19.4/R 20.4/X-2/3 (4/X-connecting city) 21.4/S-1-3-RH20AKMN (4/S-1-3-Fare Basis Code) 22.4/L-MSO TO END (4/L-FCALC Line til the word END) 23.4/BN$-(basefare)#X(tax)#X(tax)Fcallc line taxes line 24.4/ 25.4PQC -- (Price-pricing qoute copy) 26.ER 27. 4* - ***4/IGN >(Itinerary Recap) >(Cancellation) Please be advised that you still have until 11:29PM Eastern Standard Time today to process this cancellation via our website or on the automated system. >(Exchange) Please call us back two days prior to your departure if you wish to make any changes on this reservation as this is only available pre-travel. WHY CANT YOU BOOK OVER THE PHONE We currently do not have a phone sales team EVEN EXCHANGE (AMOR) CCVI123456687N1223 - FOP 000000 - AUTH CODE GHOST CALL   1. If you receive the PTR #, locate it in CARES. ● Log the request using “Unauthorized Contact” option via the Contact Logging screen. ● Select Ghost Call to close the case. 2. If you do not receive the PTR #, wait 5 seconds and repeat your greeting twice at the same interval. 1. Advise “I’m releasing this call. Please contact us back if you need assistance. Thank you.” 2. Report ghost call to the SOD (supervisor on duty