Vital Choice Chat

OPENING:

Hello! Thank you for choosing Vital Choice. My name is Noel, and I will be happy to assist you. Please give me a moment to review your chat with the virtual assistant.

Hello, Valued customer! Thank you for choosing Vital Choice. My name is Noel. How may I help you today?

VERIFICATION:

For verification purposes, could you please verify your full name and billing address?

Thank you for verifying all the information. Please give me a moment to check your order.

IDLE:

Thank you for this information. Let me access your order and check this for you. Please give me one moment.

Thank you for that information. Please wait for a moment while I'm checking your order.

RECAP:

Just to recap of what we did today [customer]...

TSP:

Before we end our chat conversation, we again thank you [customer] for being a valued customer and as an appreciation, we have [TSP offer]...

Closing:

I appreciate your understanding, is there anything else I can help you with?

I hope you are extremely satisfied with the service that I've provided today. At the end of this chat, you will receive a survey link asking you to rate your experience with me and Vital Choice. Please click the link that will appear at the bottom of this window when this chat ends. Thank you for doing business here at Vital Choice!