PUMAYAG SA DR/ EMPATHY

Thank you so much for your understanding and cooperation during this process. We truly appreciate your patience and willingness to work with us. Your support makes a significant difference, and we are committed to ensuring your experience improves moving forward.

PA ADVISEMENT

I wanted to update you regarding your payment arrangement. Unfortunately, we’re unable to provide extensions at this time since your old arrangement is still active. Once a payment arrangement is set up, it cannot be deleted. Since the scheduled payment wasn’t settled, your arrangement is now rejected and may be removed by our system.

If that happens, please keep in mind that there could be late fees and a restoration fee, plus tax for each of the first three lines on your account.

I recommend keeping an eye on your account over the next 48 hours. Once the current arrangement is removed, you’ll have the option to set up a new payment arrangement without a minimum payment required, as long as the account isn’t over 30 days past due.