Upgrade Option

You do have 2 options for upgrade: 1st, payoff current device and then process upgrade so that you will only have 1 device installment plan under your line. 2nd, process upgrade but you will have 2 device installment plan under your line since you do have current installment device plan.

Rebellion: https://launchpad.t-mobile.com/care/home data:text/html,

Hi! This is Hope, one of the supervisors here in Messaging. We really appreciate your patience in waiting to be connected. I'm working hand in hand with frontline representatives to make sure that you're fully assisted.

EXTENSION SPILL ( GRACE PERIOD IS 2 DAYS AND AFTER THAT, THEY CAN MAKE NEW ARRANGEMENT )

Since the account is less than 30 days past due, we still have the option to create a new arrangement on the account. All you would need to do is to wait for the current arrangement to be automatically removed by the system. In this way, you can create a new one to get further extensions and secure your services.

We recommend manually checking your app or website from time to time as to when you would be able to set up a new arrangement at least before__. One thing I can assure you is that if there is still an arrangement on your account your services will not be interrupted. All good with this?