pa prob

Contact today- Jan 29,2024

Tenure: 5yr, 1mo, 15d Current account balance: $363.81 Amount past due: $121.27 (20days) Next Due date: 02/06/2024 Auto pay: Not Enrolled 2 active voice lines (Magenta)

MRC: Magenta( 2 line): $136.50 2 screen No ads Netflix: $15.49 Netflix discount: (-8.99)

Lines ending 3536: Iphone 14 plus 19 installment - $34.59 Iphone 13 pro max 7 installment - $45.84

Line ending 8333: Iphone 13 Pro 5 installment - $33.34 2021 apple trade P17 discount - (-$9.10)

Total monthly fee: $242.40

Memo: Jan 19,2024 - payment (amount: $121.27) Jan 8,2024 - Create PA

Payment Arrangement: Creation Date: 01/22/2024

1 installment 02/05/2024 $121.27 Pending Visa 2359

NBA:

NEXT BEST ACTION: Inform of approaching PA date and amount

I see you have a Payment Arrangement approaching. I always make sure my customers know when funds will be withdrawn. Would you like me to confirm the amount and due date? C2: Payment Arrangements

(Accepted) Customer listened to the PA details (Declined) Customer chose not to hear the PA details I didn't offer the PA reminder

@all PA Scenario