Sales: Phone: 877-838-8866 Email: sales@hippo.com Hours: 7am – 11pm CST; 7 days a week Fax 650-318-5364
Partner Sales: Phone: 888-658-3689 Email: partnersales@hippo.com Hours: 8am – 8pm CST; Monday- Friday
HAS: Phone: 800-988-5812 Email: agencysales@hippo.com HAS Support Email (Existing Policies): service@hippo.com Hours: 7am – 8pm CST; Monday – Friday
Retention Phone: 877-838-8866 Hours: 7 am - 7 pm CST Monday - Friday Weekend hours: 8 am - 7 pm CST Saturday; 9 am - 6 pm CST Sunday Customer Support: Phone: 800-585-0705 Email: Support@hippo.com Fax: 650-318-5364 Hours: 24 hours, 7 days a week
Billing: Email: billing@hippo.com Hours: 7am – 7pm; Monday - Friday
Claims: Phone: 855-999-9746 Email: claims@hippo.com Hours: 24 hours, 7 days a week
Agent Support: Phone: 650-426-0546 Email: agentsupport@hippo.com Hours: 7am – 8pm CST; Monday – Friday
Lender Support: Phone: 800-585-0705 Email: lendersupport@hippo.com Hours: 7am – 8pm CST; Monday – Friday Lender Portal: myhippo.com/lenders Lenders must have: Policy # Zip code Insured Name Underwriting: Email: underwriting@hippo.com Hours: 8am – 5pm; Monday – Friday
Hippo Home Care: Direct Insured to go to: hippohomecare.com Interpreters Unlimited (Foreign Language Assistance): Phone: 855-673-0282 Hours: 24 hours a day; 7 days a week