Dispute ID: 5927722/ 5927722-1. CH disputing 4 Debit Unauthorized Transaction from *Performance Predicti and PlayStation amounting to $57.99. Reg E. No merchant credit found relating to the disputes. No claim cancellation. As per Penny CARD status not specified, and PIN stated as "Safe". Disputed card ending 1525 is closed.
Case Decision: DENY
VROL Case #: 2305646481, 2305646482,2305654256,2305648876
Overall Investigation:
With history from PlayStation. Disputed transaction has entry mode 10 credential on file without response code 85 captured during the authorization of the disputed transaction. This is normal to the CH. Disputed amount is normal.
Disputed merchant transaction from PlayStation recurring flag shows as yes, which means Ch got/received the services/subscription with this merchant and it's Ch responsibility to cancel it. Chime is not liable.
Cash in cash out was captured within the UT timeline.
Series of funding event was captured within the UT timeline.
No fraud alerts with the disputed card within the UT timeline.
Balance exhausted after the authorization of the last disputed transaction.
Disputed merchant PERFORMANCE PREDICTION is abnormal to the CH. No prior history.
Galileo, RTA, and Penny deny/ response code 46,51 was captured within the UT timeline.
RTA response code 85 was captured within the UT timeline on the disputed card not relating with the disputed merchant.
RTA:
AVS RESULT B
AVS RESULT Z
VISA:
AVS Result: C Meets requirements for A, plus merchant name, location present and cardholder-activated terminal indicator set.
AVS Result: Z ZIP matches, address does not
PII change of address was captured within the UT timeline.
There is enough evidence to deny the claim. Final resolution no error found.
Final letter sent ZD Ticket 60339331, 60339492. PVC scheduled for reversal on 2023-01-12. CASE CLOSED.
🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀UT TIMELINE: 2022-12-26 to 2023-01-05
TRXN TYPE:
Moto 7 Entry Mode 01
Moto 2 Entry Mode 10
Moto 7 Entry Mode 10
Samantha
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