Eto lang ccheck mo pag escalated or panget ang chat. 

- Supervisor review
- Call back from sup 
- Madaming (Network sa memo, means maraming naging network issue or maintenance) 
- At pinakaa importante, check mo yung last convo na nagawa at na promise. Pag mga sa tigin mo wineys ways matik bigay mo na kay tl.

--------------------------------------------------------------------------
Set up PAH - Business/Corporate
Billing Cycle Change - MCSA