69A87b1a Christian.Romualdo SitelAws1! New Imail https://agentmail.apc.foundever.com/carbonio/mails/folder/6/message/257 AWS https://lgeai.my.connect.aws/home KC PORTAL https://kcportalapp.nac.sitel-world.net/sites/lg/_layouts/15/start.aspx#/SitePages/OBS.aspx DB Portal: UN: louelle.ramos PW: Password46! https://sitel.sharepoint.com/sites/LGEGlobal/Reports/Forms/AllItems.aspx?id=%2Fsites%2FLGEGlobal%2FReports%2FOps%20Reporting%2FLGEAI&p=true&ga=1 https://teams.microsoft.com/l/meetup-join/19:meeting_ZDI3ZDc0ZDMtZjkzZS00ZmE2LWI4ZWYtZjAyZTRhYTFlOGEy@thread.v2/0?context=%7B%22Tid%22:%227f16c8b3-f0ef-45a1-aa81-9d5c90cb8ba5%22,%22Oid%22:%2241dcf54e-bfc2-449d-b2a9-d993c9051cad%22%7D old IMAIL us200apcimail01.apc.sitel-world.net/LClient/default.aspx Survey Link: https://dhmpl9rm0grix.cloudfront.net/application/Survey/web/index.html https://airtable.com/appTvmFNnIvKtEJWN/shrg8jzfZg5SsGfqH https://form.jotform.com/230965046649061 apc\pcast049 TaotaoPusapusa@18 Survey Report (dhmpl9rm0grix.cloudfront.net) \\ph621k12file01\DFS\LG\Manila\LGUS\Quality https://gsfsplus-america.lge.com/nxui/index.html https://kronos8.nac.sitel-world.net/wfc/applications/wtk/html/ess/quick-tslite.jsp https://gsfsplus-america.lge.com/nxui/index.html https://lgreq.zendesk.com/hc/en-us dms.schedule@lge.com @Mar2024 1109273967 going order to 1109187532 cx called no fafi Coaches Email: SheilaMarizz.Gamalinda@foundever.com Rowena.Petiluna@foundever.com Jayson.Giban@foundever.com Reena.Ciriaco@foundever.com ChesterVincent.Arciaga@sitel.com MarkStephen.Liguden@foundever.com Manager Email: Jolly.Flores@foundever.com Bryan.Corpuz@foundever.com LouelleRoie.Ramos@sitel.com Here's how you will filter the calls for Short Call Hygiene Check. Time Zone should be set to USEastern. Interaction duration: Min 0, Max 120. Word or Phrases: Match Any You still there,Can you hear me,Can't hear, Cannot hear,Call back,Disconnected Queue: https://sitel.sharepoint.com/sites/LGSupport/Lists/Failed%20Audit%20List/AllItems.aspx?origin=createList&viewid=32b56a48%2D5347%2D43bf%2D8120%2Db67587140c8a&CT=1700583783085&OR=OWA%2DNT&CID=f421c394%2Da599%2D2874%2D53b7%2Df0c418a110ae https://apac-myacademy.learning-tribes.com/courses/course-v1:Myacademysitel+Plum+T2_2024/courseware/b0db2f2cf64a419780f7e4870bb6a268/eaaa989494a348348c83cf0a06ea9cec/ 18002430000 OBS Log ins: SSOL UN: louelleroie.ramos PW: Password1! RXO: UN: LouelleRoie.Ramos@foundever.com PW: Seeyourtherapist_469 GERP: X2103095 20240101 TMS: UN: louelleroie.ramos PW: Seeyourtherapist_6 Magento: UN: louelleroie.ramos PW: Winter24! EC TMS: Company ID: LGECares UN: louelleroie.ramos PW: 2bfA296b LXPantos- UN: julia.amorelli@lge.com PW: lg1234 FAFI: Citrix: UN: PW: Seeyourtherapist_6 8448100070 TMS = https://secure-web.cisco.com/1mVLgkSwzJuhPKruAWftMffLHg8AUVkAYpH0b4E-_jIX5Latec_g923Zk0Km6vT3jyAVNVcud2UGFf_aCCLVXaObkwXIl2JMt71mTNMSu1UVuQ6Qdrd8jddXD5b5hJ8TsdR6g3xCJ6RMHH8SDidTF31NP3huAU14VPiFmj3aTj_Ws6tAef7RoH1YkTg8UTUY6tWEzR10KW-t3dwYjs4Oe4fTCGnyD0FwEXvcNcc3q4_ZNVHaUSDtbkYF51AwnXRAsrhU_koPMoBWXRRa9ZmeWz-LfhE5N6iWV0yyCdIb9LvqoR6IhTKXJ6OwKuMKSWJXt/https%3A%2F%2Ftms.us.lge.com%2Ftm%2Fframework%2FFrame.jsp Early Connect TMS = https://secure-web.cisco.com/1LV_h-1Q-izrdQeIX2z3F1qbekdCY9ebEAc6kamPdt_KDaQaIFcZYdtBZFwxgMA3QNmnSCQs-f0RoLRAzGkghVyFoG-HUJleHmMIEVRQsaKmpVDB30tsZYs1muUgtf0oQLAao0rslsEUc3xOZUO5U6ssUeA07uTyiReYpifCoOjxeBgPuPjLW-taLBuTB_CXj7TcjxLNv8pAO2jg8axJMv7Vej-1_fA687mZfpwPItEklxz_ISPzzsgF-FYMFvzPTaRNHDikKMy1FoDIBebDD8lnd5dfGymitcKrFCtTHRzOxO8kIt3ArEoPhM4xZrn58/https%3A%2F%2Ftms.earlyconnect.com%2FMainMenu RXO = https://secure-web.cisco.com/1PpEQOiNBt-QYbyUuTz62ECZ-Yd8b1X0XPunispbZtkUGeXTO4g-Ym0uCLTNfIuO3mKClzPAJOKypRYd1rsThp_Rgy_87MvOxHo_I46jYtZMkWRCT1cROyO4USZFggnOuJQW_5Idrz-AiQg1AzLnZB8Uk2pJeRHrgkbSuWrG8wgwE5g4JAI3XsV2N-8IC5CzVNUn0eXhQoxg6Wl2NToWL9Z-Xlz-6KqJgyxgQP0ss2v9L0XVE-5We5aWNOmAy6aMQNE391HoYEV9oGluFun7QFkAhMrrA7lY0srsf5-IbFnVVW8M7UlS9mZ3ubcv22ILi/https%3A%2F%2Flogin.id.rxo.com%2FAccount%2FLogin%3FReturnUrl%3D%252Fconnect%252Fauthorize%252Fcallback%253Fclient_id%253Dmarketplace_portal-prod-pm2%2526response_mode%253Dform_post%2526response_type%253Dcode%252520id_token%2526scope%253Dopenid%252520name%252520email%252520phone%252520xpo-partner-master-api%252520mp-connect-api%252520xpo-lastmile-api%2526state%253DOpenIdConnect.AuthenticationProperties%25253D1krRqPlawT_Z4MehRW1TAyn3DDSovZ4O7FnlK0Kflt3EXYE2hlRzCbQ45b-1Qzeh3L51AuIUjnYhFMEZ6BnlqXA-oo-5esQu6fuIXwxvyFq5WtwT5vsdxvSXIWDQvyrTEMkMeXlthMgU_ftNPwwy-w%2526nonce%253D638573457710860329.OGYzZmVjN2QtODA0My00MTM2LThjNzktZDljY2FmODY3Y2JiZDBiNTU0MWItOGM5Zi00YzBmLWFhYjgtZDdlMmEyMmNiM2Y4%2526redirect_uri%253Dhttps%25253A%25252F%25252Frxoconnect.rxo.com%25252Fsignin-oidc%2526post_logout_redirect_uri%253Dhttps%25253A%25252F%25252Frxoconnect.rxo.com%25252F%2526x-client-SKU%253DID_NET%2526x-client-ver%253D1.0.40306.1554 FAFI = https://secure-web.cisco.com/1eCMtHUwa7zAVGPRF7VKu4HIl6VFn1UirvhTCzlbOuA1As_PBFBoKUgtmFIXXZ8KANy5YDrMLgInqcMeK-hUk9hW2YsU9mCEnBRMeQ8-ARSre95eIkxFlxJZ2FHD0u_9Tf-1lhi3x4CK9Ja9uxqzt-PxO3OexfQNMmQREIeoLgqGc8sVJ0wCBmnM45Kj6iEWfkinpXoBRJpdRmiq-r6wNCdevjcYuQiBwazJNCLLK690lz2EY6pW5kAZdiWUUI32tgY4Dbz6MhB5QF6ZoDXdO-Svajz1Gnx8tQMjjn5vSoPvhRMpuWrGMgwP1bMysea87/https%3A%2F%2Ffinalmile.forwardair.com%2F Magento = https://secure-web.cisco.com/1euj40-F6-KWcJeWFixH3PIJmy5itp6nH8UB3AlXhDWvFlp8BN5N2TPtOZOzxaLyjqEyN61h7FitZ4lwHkEqadev_cvYBjldLZlDV0ckqjnoKl8YiKN5AbpPCMOrDxVVQpU_l1L5lmm6jqmBWz7iejpyS4FgMAhY-bWX65xJOytKFyHl24hAcmL7fKQ5F7KW-2gFLAMhj4FLVcZufNXUOGTvTIo__K3HQdyn30by6HmNf3KsOvwJA1PnGdzk7NYpQkecdaNp2GQIGN4i0tGnlXd5D5WL-2yH-kcWIz2JGWIt1eo8Zs5Yis25Rq1v8lBE0/https%3A%2F%2Flgeonlineshop.com%2Feoqkrdhqldptm0705%2Fsales%2Forder%2Findex%2Fkey%2Ff9d5147a601a093ab7f2b6199b9ce140490ebdb2de0a3a88ef7bed28e586c40c%2F LX Pantos- https://lxpantosusa.dispatchtrack.com/login Survey Report (dhmpl9rm0grix.cloudfront.net)