5671778

Dispute ID:5671778. CH disputing 3 Debit Unauthorized Transaction from Crypto.com for $89.61. Reg E. No merchant credit related to the disputes. No claim cancellation. As per Penny card status not specified. PIN memorized. Disputed card ending 5958 is closed. Case Decision: CB Lost, Merchant present compelling evidence wherein the member's name, address matches their record. No Error Found. VROL Case #:2298104752, 2289944094,2289944095. Overall Investigation: #force_post trxn id 1805409730 original authorization date 2022-11-26 01:12:08. TRXN ID 1818002994 original authorization date 2022-11-29 02:25:58. trxn id 1805409713 original authorization date 2022-11-26 01:01:51 Cash in cash out was captured within the UT timeline. With history from the disputed merchant, hence, this is normal to the CH. No fraud alerts. No PII changes captured within UT timeline. No signs of ATO. However, No manual funding event prior to the authorization of the disputed transactions. High ending balance after the authorization of the last disputed transactions. Galileo, Penny deny/ response code 46,51 was captured within the UT timeline on the disputed card ending 5958. Galileo deny code 59 was captured with the disputed merchant. RTA/ Penny response code 59 was captured with the disputed merchant. RTA response code 46,51 was captured within the UT timeline on the disputed card ending 5958. RTA:AVS RESULT B VISA:AVS Result: Address verification is not applicable No freezing, unfreezing of the disputed card within the UT timeline. Merchant is on the approved DNC list. CB Lost, Merchant present compelling evidence wherein the member's name, address matches their record. No Error Found. Final letter ZD #59457721. PVC scheduled for reversal on 2022-12-28. Case closed. UT TIMELINE: 2022-11-24 to 2022-12-05