Number of SP's Intent: 1 Enumerate the Seller intent: SP is requesting reimbursement for carrier damaged units Actionable? Y Information? Y Seller Emotion! N/A Seller provided identifiers or documents:
ASIN: B0BWNV4Q47 FNSKU: X003Q7KUHN SKU: Van Cupcake 2pk
Skill: M@, FBA Paragon workflow (PWF): N/A Help page link: N/A SOP link:
Handle a Contact Related to Inbound Distributor Damaged Units https://paragon-na.amazon.com/hz/codex?id=GP8QSMY36YJLYWLJ
ICD skill required, not trained
Transfer Guidelines for Inbound Carrier Damage (ICD) Cases https://paragon-na.amazon.com/hz/codex/?id=GUID-092D303D-D64A-4065-B48C-88D29E4F74F3&layer=Published/US&locale=en-US fba-inbound-damaged@amazon.com
Tool link:
Out of stock/Unfulfillable 121 Distributor damaged 121 https://sellercentral.amazon.com/myinventory/inventory?fulfilledBy=all&page=1&pageSize=25&searchField=asin&searchTerm=B0BWNV4Q47&sort=date_created_desc&status=all
Inventory Ledger - Distributor damaged https://sellercentral.amazon.com/reportcentral/LEDGER_REPORT/0/%7B%22filters%22:[%22%22,%22%22,%22X003Q7KUHN%22,%22DAILY%22,%22FC%22,%2284700%22,%22%22,%22%22,%22%22,%22%22,%22%22],%22pageOffset%22:1,%22searchDays%22:-1,%22startDate%22:%222024/08/08%22,%22endDate%22:%222024/08/08%22%7D
Was I able to address the SP's Intent?: