MINIMUM PAYMENT FOR PA

Checking here, as of this moment you have $286.60 past due balance on your Account. Here in T-Mobile, we always provide options in getting you a more manageable bill to settle as the minimum balance required for restoration is only $120.22 instead!

========================================

I understand where you are coming from, Tiffany!

Please be advised that once a payment arrangement has been set up, it can only be edited / modified within the first 24 hours from creation.

Scheduled dates must be fulfilled & inability to do so may result in a suspension that will be subject for restoration fees of up to $20.00 per line capped at 3 lines before taxes.

Accounts that are over 31+ days due are ineligible for setting up a new payment arrangement on the account & will be required to make a minimum payment for the balance over 31+ days to be eligible for account restoration.

=======================================

As of this moment, the account is currently 31 days past due, and for us to be eligible in setting up payment arrangements, the account must be under 30 days past due.

No worries! You don't have to pay the full past due balance of $323.34 as here in T-Mobile, we always provide options in getting you a more manageable bill to settle as the minimum balance required for restoration is only $107.67 instead!

Shall we go ahead and settle this amount & set up the rest of the balance up as a new payment arrangement?

As T-Mobile is big when it comes to our promises, here's what we're going to do we'll keep your service active and will coordinate this to previous rep. This won't stop me as your Rep, I'd love to fully notate all the details on the account as well.

==============================================

Sure! We can definitely help you make a new payment arrangement. It's just that there's a required payment to settle as the account is more than 31 days past due.

Instead of paying the full past due balance, you'll just NEED to settle the $107.67 today, so we can help you set up a new arrangement

===========================================

During tough times we, your T-Mobile Family, are always here and happy to help! And I understand how important it is to keep your account up and running. Upon checking on your account there is a minimum payment of $153.69 that needs to be settled first, is there any amount that you can pay today? I do really want to help you as well with managing your bills in the future to avoid them being piled up.

======================================

Just to set a proper expectation once the Payment arrangement was failed it would be at risk for suspension. We cannot guarantee you until when your service will be active. By any chance can you settle at least the minimum payment amounting to $125.68 for us to check other options for you?

================================== We really appreciate you on wanting your service to be active and and paying $100 today. As of checking here, you account now is risk for suspension since it is more than 30+ days past due now. We are happy that it is till active after 31+ days. We cannot guarantee you that it will be active on the 15th. And if ever it is till active on that day you just need to settle the minimum payment to create a payment arrangement.