Call Transfer to Customer Care Support

CANNOT VALIDATE INFO VIA CHAT I’m sure you can understand, we have to be careful to protect the details and information that you and all of our customers trust us.

You can read up on our security policy and practices here:https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice

Since we are unable to validate your information via chat. I may need you to contact our colleagues from the Phone Customer Care Team by dialing 1-800-937-8997. Our colleagues from the T-Mobile Phone Support Team is better handled to help you with your inquiry.

No worries though, our colleagues from the Phone Customer Care Team is better handled to help you with that. They will be able to access your account and help you with your request.

You can reach them at: 1-800-937-8997