In fact the pleasure is all mine, at T-Mobile we are always taught to never shy away from going the extra mile for precious customers rather family members like you. 

We would definitely do this for you ten out of ten times.
Yaaay! is that a 100% yes? I hope you'll remember T-Mobile the way I have handled your concern today,. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority! ❤️

If perhaps you need help with anything further, please do not hesitate to let me know okay? After all the wait time, I want to make sure you get all the help that you need today and you are getting the best out of your T-Mobile services.  Anything I could possibly address for you?