MAY 14, 2026

3.

2.

1.

============================================================================================================================================================================================================================

MAY 12, 2026

1. SALE // done
​​***HYBRID (SWC) MESSAGING***
Contact ID: 1e81a426-3523-4656-9009-8fa8b8f2be18
Customer Name: Adrian Shipley 
Postcode: LE67 3NN
Door number: 5
Query: How much would it cost for broadband, TV and Netflux
Service: Sports + Cinema Bundle for £64.99/month with 24 months contract
DD Activated: Yes 
Upfront Payment Taken: £64.99-Full Payment (Authorised - AUTH CODE: 012041)
============================================================================================================================================================================================================================

MAY 11, 2026

2. NON // done
​​***HYBRID (SWC) MESSAGING***
b00e7658-b4e8-4005-a749-6fcf187fed1c
Customer Name: Bradley
Bb44bu 3
closed the chat upon probing

1. SALE // done
​​***HYBRID (EBB) MESSAGING***
Contact ID: b453cd6a-cde0-4b6d-83ab-2eae942d626c
Name of the chatter: Shazia Mahmood
Account number: 200768704
DPA STATUS: PASSED
DPA TIME STAMP: 11-05-26 18:15:44
QUERY:  Move onto essential plus package as on universal credit
Order/ package: Essential broadband plus for £20/month 
POST CODE: EH12 8NX
DOOR NUMBER: 1/1 SOUTH MAYBURY,
W/O NUMBER: 76302733

============================================================================================================================================================================================================================
MAY 7,  2026

1. SALE / done
​​***HYBRID (SWC) MESSAGING***
Contact ID:  04f3de15-2532-4487-9426-1d7c912387b1
Customer Name: Beth
Postcode:  Bs31 1qs
Door number: 15
Query:  Looking to maybe switch provider from truespeed to you for broadband
Service: Gig 1 Broadband for £28.99/month
SOR Number: 2b737c0c-9673-479d-bc63-55fb0e5639fa
DD Activated: Yes  
WO: 70070104

====================================================================================================================================================================================================================================

MAY 5, 2026

1. Sale // done
​​***HYBRID (EBB) MESSAGING***
Contact ID: cd22769b-5090-4e4b-bdce-b690d8c05da3
Name of the chatter: Peter Sanderson
Account number: 462207902
DPA STATUS: PASSED
DPA TIME STAMP:  05-05-26 18:19:55
QUERY: My contract expires on the 16 of May and wish to continue
Order/ package: Essential broadband plus
POST CODE: BL1 8DQ
DOOR NUMBER: 9 
W/O NUMBER: 69376201

============================================================================================================================================================================================================================

MAY 4, 2026

2.  SALE// done
​​***HYBRID (SWC) MESSAGING***
Contact ID:  e57fb860-4d28-4de5-aa21-3be425782f4a
Customer Name: Daniel 
Postcode: NW3 4DN
Door number: Flat 2, 26
Query: I am looking for a 12 month contract of home broadband please switch provider
Service: M125 Broadband // closer deal / £28.99/month for 12 months
WO: 15575547
DD Activated: Yes 

1. dpa failed// DONE
​​***HYBRID (EBB) MESSAGING***
Contact ID: a45ef2ce-0b45-4f64-b487-3e6d73d35333
Name of the chatter:  Adeel ashfaq kousar
Account number: 641330302
DPA STATUS: FAILED 
DPA TIME STAMP:  04-05-26 11:01:34
QUERY: Hi can I change my starting date to 1/6/2026
Order/ package: ESSENRIAL BROADBAND
POST CODE:  M12 4GP
DOOR NUMBER: 2

============================================================================================================================================================================================================================