Sept. 1

H&D New Hire Sales

Other call Scenarios
	*Foreign different language - is a customer prefers to speak a language other than English, Connect a tele-Interpreter before continuing the call 

	*Connect with the Interpreter - ask the customer what language they speak.
	*Inform the customer you will connect the interpreter.
	*Select Hold
	*Select Consult
	*Select external and dial 808-822-5552 then select