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- ------------- Job Listing / Update Availability --------------------
AA called looking for job. I advised the website & updated his availability.
AA called because he received an automated message. I advised the website & updated his availability
AA called looking for job. His availability was already updated. I advised to visit the website & Continue to update her availability every 7 days and apply for any job that she want to.
AA called in because he received a text message from the branch about a job offer. AA said that he already replied back to the message that he is interested to it but no response.
AA called because he received an automated message. After verification, he disconnect the call. I made an outbound but no response
AA called because he received an automated message. His availability was already updated. I advised to visit the website & Continue to update her availability every 7 days and apply for any job that she want to.
AA called looking for job. I advised the website, update his availability & Advise the caller: “The Branch is currently not hosting interviews. We have notified the branch that you are looking for work and the branch staff will reach out if any eligible positions become available.”
AA called looking for job, AA said that his assignment was ended yesterday. I advised to give us a call back when he received his last pay check. I advised the website & updated his availability
----------- Job Listing / Associates who Recently Ended an Assignment -----------
Associates who Recently Ended an Assignment yesterday looking for job, his status showing as assigned. He confirmed that he haven't receive his last pay check I advise him to contact us back once he received his paycheck. and I also advised him to visit the website & updated his availability every 7 days.
----------- Job Listing / Associates who Recently Ended an Assignment -----------
Associates who Recently Ended an Assignment few weeks ago looking for job, his status showing as assigned right now. He confirmed that he already receive his last pay check
I advised him to visit the website & update his availability every 7 days.
- ------------- Background Check Question --------------------
AA called wanted to know the status of his background check. I advised that we have not received it yet. I advised the website & updated his availability
AA called wanted to know the status of his background check. I advised that we have received it. I advised the website & updated his availability
AA called looking for job. The application was in CRT DNU Rejected & the background check is more than 90 days now. I called the reactivation line and advised the website, updated his availability
- ------------- DNU --------------------
Aa called looking for job. The application was in DNU for more than a year now. May i ask if we can reactivate the application & schedule him for interview
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------------- Calendar Full -------------------- AA called because he received an automated message. Upon checking still no open slots for interview
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------------- Onboarding Documents --------------------
AA called looking for job. I advised to complete first the onboarding documents 100% once she's done he can give us a call back.
AA called because he received an automated message. I advised to complete first the onboarding documents 100% and once she's done he can give us a call back. 6. ------------- Non-SAS Branch--------------------
AA called looking for job. I advised the website & since this is non-sas, i connect her over to the branch
- ------------- Confirmed Interview --------------------
AA called to confirmed her interview. I advised the schedule appointment & details Applicant was already scheduled for an interview and is responding to an automated call/text. I advised his confirmed schedule appointment
- ------------- Prescreen Incomplete --------------------
The prescreen was about to start but not finished due to aa disconnect the call. I made an outbound but no response
Don't have time to complete the prescreening process.
The prescreen was started but not finished due aa disconnected the call i made an outbound but no response
The prescreen not finished because aa refused to set up an interview.
AA don't have time to complete the prescreening process.
- ------------- Available Job Procedure --------------------
We work with various clients, so depending on the clients' needs and your qualifications the shift/pay/job varies."
- ----------- Rejection script --------------------
As of this moment we cannot proceed with your application. If there will be any changes in the future we will get back to you.
At this time you did not meet the requirements of our available positions, but we will keep your application on file and if anything changes the branch will be in touch with you. Feel free to continue checking the website for updates on available positions
- ----------- Prescreen Selected - Not Scheduled --------------------
Did not meet the requirements
Cannot Schedule interview right now
Applicant was unable to schedule based due to own scheduling issues The prescreen was completed but while checking the available dates and time, she disconnect the call. I made an outbound but no response
- ----------- W2 --------------------
AA called asking when they should expect to receive the w2. I advised that it will be sent out on or before January 31
AA called to request for a copy of his w2. I advised that he need to sign up for electronic delivery & by February 14 he will be able to print a copy of it. I direct AA to use the website for self-service, by creating an account.
- ------------ Employment Verification Information --------------------
AA called for a document that confirm that associate is no longer works for us stating their start date, end date, pay rate, job title, and wages
Additional Notes:
Once you complete the IA the results will be provided to the branch by the Centralized Review Team and Once the results are received, the branch will reach out to the applicant.
Are we felony friendly? A background check may be required. Every client/position/branch has different requirements. You may speak to the recruiter for more details at the time of your interview outlining the specific job requirements.
What can I disclose to the applicant? As agents, we are ONLY able to confirm if the background check has been returned or not.
AA received an automated message. He cannot schedule an interview because its too far
*Template
Subject line: Paperless Employee/Tax Statement Website Link
Thank you for connecting with us today. Here is a link to the website you requested: https://www.paperlessemployee.com/Associates/PE
Go to (website link) then click "Create Account"
Associate ID:
Have a wonderful day!
*************** Template ****************
Subject line: Comdata/Pay Card Website Link
Thank you for connecting with us today. Here is a link to the website you requested: https://w6.iconnectdata.com/chth/Controller?XFunction=LoginPage
Steps:
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Click to register to here
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Enter Card number (16 digit on your fintwist card)
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Activation Code: (SSN with no dashes)
Have a wonderful day!
*************** Template ****************
Subject line: Paystub
Thank you for connecting with us today. Here is a link to the website you requested: https://secure.usverify.com/uspayserv/usp.
Username is your 9-digit SSN. Default pin is the last 5-digits of your SSN. Commercial Office Employer Code is: 10000062
Have a wonderful day!
*************** Template ****************
Subject line: Remedy Staffing Password Reset
Thank you for connecting with us today!
Please follow the instruction below: 1.) Go to the website www.remedystaffing.com 2.) Go to the login page /sign in 3.) Then enter the username: eurekastransport6@gmail.com
and your new password that has been reset into: Passwordreset1$
4.) And last the screen will prompt you to enter the new email, please update that if needed. 5.) End
Have a wonderful day!