4763039

Internal Note Incorrect transitioning, claim was approved even it's currently in chargeback. Dispute ID: 4763039. DND: 2022-07-28. Intake type: Phone. Reg E. Old account. CH is disputing 2 UT from multiple merchants amounting to $169.21. No merchant credit. No claim cancellation. Card ending with 7482 is already replaced. ***INVESTIGATION ***As per VCF, card is not in possession PIN memorized. No funding transaction prior to the disputed transactions. No prior history with the disputed transaction. High ending balance after authorization of the disputed transaction. Deny codes 05 & 51 is observed within the UT timeline. Initiated MCO but the merchants are unable to verify the CH's information. Evidences gathered are not enough to deny the claim. Therefore, initiated chargeback. Filed FR VROL Case #5203368378, Case #5203368379. Case ongoing.

Incorrect transitioning, claim was approved even it's currently in chargeback.

PRN 248125321971 Card number 4985031066257482 Moto 7 Entry Mode 10 Moto 7 Entry Mode 10

write-off No funding transaction prior to the disputed transactions No prior history with the disputed transaction High ending balance after authorization of the disputed transaction. Deny codes 05, 51 is observed within the UT timeline. Initiated MCO but the merchants are unable to verify the CH's information.