Customer verified YES Full Name (OK) DOB (OK) Last 4 SSN (OK) Amount due: $ DPD: RFD: Payment for: $ Bank account ending in: Date: Next due date on: Next payment amount: $ Balance up today for: $ Account maintenance was made, additional help was offered. Lending USA phone number: (800) 994-6177 - (888) 502-8082 Lending USA Loan Coordinator: (888) 502-8027 Jefferson Capital System number: (800) 281-2793 Vervent number: (888) 387-7036 No answer / Attempt # ​ OB - Collections OB - Welcome Call OB - Payment Reminder OB - RACH signup RACH not interested. PTP Scheduled for Date (XXX) Amount (XXX) Method (XXX) ​ ​Collection call -Phone ( ) Someone hung up before verifying / Attempt # Collection call -Phone( ) Someone took the call and informed the client was not available / Attempt # Collection call -Number () No answer / Number is out of service / Attempt # Collection call -Phone () Someone took the call saying it is wrong number / Attempt # ​ Collection call -Phone () Voice mail left / Attempt # ​ Collection call -Phone () The VM is not set up yet / Attempt # ​ Script for Voicemail Hello, my name is Camila, I am calling you from Lending USA, this message is for [customer's name], please return my call at your earliest convenience at (800) 994-6177. This message is for my name is Camila from Lending USA and we're leaving you this message today because we have important business information to share with you. Please give us a callback to the (888) 502-8082. Thank you so much for you time and for taking this message from Lending USA, have a nice day. CONTACT US 15303 Ventura Blvd., Suite 850 Sherman Oaks, CA 91403 customerservice@servicingusa.com - billing@servicingusa.com 3606164 $1,000 3578010 $151.52 3614526: $219.64 3491824: $78.13