4739157

Dispute ID: 4739157. DND:***. Intake type: Phone DND: 2022-07-25. Reg E. Old account. CH is disputing 3 UT multiple merchants amounting to $194.98. No merchant credit. No claim cancellation. Card ending with 8408 is already replaced. Transaction type is Moto/ ECI 7 Entry Mode 01 card absent with CB rights. *INVESTIGATION As per VCF, card is in possession and PIN is stated as "Now where accessible, I store in my memory." *. Deny code 51 is present within UT timeline but not related to the disputed transaction, however, multiple funding event is observe within UT timeline. With unfreezing(enable) of the card observed prior to the authorization of the disputed transaction, indicating that the member is still in control of the card's activity. No PII changes. No fraud alerts.

Card Number: 4985031044888408