Hello from Amazon Selling Partner Support,
I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are requesting an assistance on subscription fee and how to avail the benefits. We sincerely apologize for the inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly.
As per checking our resources, to help you grow your business, we are offering you the possibility to sell in multiple countries at a reduced price. If you merge your accounts, your monthly fee will be one of the following, whichever is lower1:
• The sum of the subscription fees for each country in which you have active listings; or • The equivalent of $39.99 USD per month
For example, if you maintain merged Professional selling plan accounts in India (no subscription fee) and Mexico (600 MXN/$30.43 USD subscription fee), and have active listings in both stores, you would pay a subscription fee equivalent to $30.43 USD per month, billed to your Mexico account as 600 MXN.
If you maintain merged Professional selling plan accounts in the US ($39.99 USD subscription fee), Europe (€39/$45.94 USD subscription fee) and Japan (¥4,900/$44.18 USD subscription fee), and have active listings in all three, you would pay the equivalent of $39.99 USD, billed to your US account as $12.09 USD, to your European account as €11.79, and to your Japan account as ¥1482.
Your subscription fee will be split proportionately across each country or region in which you have an active listing and charged separately in each local currency.2 The reduced fee will be applied automatically if you already sell in multiple countries with your merged accounts.
You can see the fee in the transaction details section of your Payments report. If you sell in multiple countries, but are not doing so with merged accounts, follow the steps above to ensure your eligibility for this offer.
For more information, kindly visit the Help page below:
Merge accounts: https://sellercentral.amazon.com/help/hub/reference/G201841950
It was a pleasure assisting you today, have a nice day ahead!
🍦 Critical Information: The seller is requesting an assistance on how to avail subscription fee 🍦 PWF followed: Account Settings Account Setup Global Selling 🍦 TOOLS/SOP used:
Merge accounts: https://sellercentral.amazon.com/help/hub/reference/G201841950
Amazon Global Selling: https://sellercentral.amazon.com/help/hub/reference/G201062890
🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review