CALL FLOW name correction

1. ASK IF THERE IS OA
2.IDENTIFY IF RETAIL OR CORP- FOR U TO USE THE CORRECT TABLE
3. DETERMINE CORRECTION TYPE
4.ADV THE FF - IF DOCS ARE NEEDED, IF WAIVER CODE IS APPLICABLE
IF THERE IS A WAIVER CODE - ADV VALIDITY MUST BE PLACE ON THE ENDORSEMENT BOX
5. ADV CORRECT THE NAME ON THE SAME PNR AND RE ISSUE THE TICKET WITH APPLICABLE FEES