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Acct# 0349352257 Received from PLDT Webform Case#36123586 Email: adcuresales@gmail.com Date:3/8/2023 1:28 PM Concern: Relocation Action taken/Remarks: Check email/Check email/create SO#277482404004/SLA within 5 working days/Escalate to BACKOFFICE for proper handling/tag sf and fuse.

Acct# 0326549630 Received from PLDT Care Email Case#36100694 Email: armie@norwegianpacificoffshore.com Date:3/9/2023 6:18 AM Concern: Billing adjustment Action taken/Remarks: Check email/advs subs to billing adjustment based on created FT/additional info.

Acct# 0327099132 Received from PLDT Webform Case#36100705 Email: nnah3534@gmail.com Date:3/9/2023 6:18 AM Concern: Relocation Action taken/Remarks: Check email/found open SO# 277217467004/in progress/endorsed to support group TSE for proper handling/tag sf and fuse.

Acct# 0325898690 Received from Care Email Case#36100829 Email: acnavales@natcco.coop Date:3/9/2023 6:46 AM Concern: Change of ownership Action taken/Remarks: Check email/advs subs TC and required document/settlement of OB and PTF/additional info.

Acct# 0305394939 Received from PLDT Webform Case#36046508 Email: pinoymetal420@gmail.com Date:3/9/2023 7:30 AM Concern: Relocation Action taken/Remarks: Check email/create SO#277466427004/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0352934976 Received from PLDT Webform Case#35996779 Email: floresbds.dp@gmail.com Date:3/9/2023 7:30 AM Concern: Relocation Action taken/Remarks: Check email/advs subs to provide since the new address is blacklisted/additional info/tag sf and fuse.

Acct# Received from PLDT Webform Case#36046845 Email: misselleeguerrero@gmail.com Date:3/9/2023 7:30 AM Concern: Relocation Action taken/Remarks: Check email/create SO#277474057004/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0310128295 Received from PLDT Webform Case#36042495 Email: pcavinta@gmail.com Date:3/9/2023 7:30 AM Concern: Relocation Action taken/Remarks: Check email/create SO#277474662004/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0336573017 Received from PLDT Webform Case#36032411 Email: andayg@gmail.com Date:3/9/2023 7:30 AM Concern: Relocation Action taken/Remarks: Check email/create SO#277482186004/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0331414808 Received from PLDT Webform Case#36043913 Email: zelamae.bartiana04@gmail.com Date:3/9/2023 9:27 AM Concern: Relocation Action taken/Remarks: Check email//create SO#277490456004/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0255298674 Received from PLDT Webform Case#36050424 Email: mjsereno@gmail.com Date:3/9/2023 9:27 AM Concern: Relocation Action taken/Remarks: Check email//create SO#277492265004 for connect/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# 0173457855 Received from PLDT Webform Case#36049947 Email: perlas.shelly2@gmail.com Date:3/9/2023 9:27 AM Concern: Relocation Action taken/Remarks: Check email/found open SO#277219373004/in progress/Escalate to Dispatch for restaging/tag sf and fuse.

Acct# 0277675781 Received from PLDT Webform Case#36022041 Email: jonathan.dejoseph@gmail.com Date:3/9/2023 9:27 AM Concern: Relocation Action taken/Remarks: Check email/for CID creation

Acct# 0294210431 Received from PLDT Webform Case#36021511 Email: irisbaterna4@gmail.com Date:3/9/2023 9:27 AM Concern: Relocation Action taken/Remarks: Check email/create SO#277492265004 for connect/SLA within 5 working days/Escalate to PMA for restaging/tag sf and fuse.

Acct# Received from PLDT Webform Case# Email: Date: Concern: Action taken/Remarks:

Acct# Received from PLDT Webform Case# Email: Date: Concern: Action taken/Remarks: ***********************Acct# Received from PLDT Webform Case# Email: Date: Concern: Action taken/Remarks:

Acct# Received from PLDT Webform Case# Email: Date: Concern: Action taken/Remarks: