DISPUTES Spiel

Response Type

Phone

Online issue Invoice link

• "We apologize for the inconvenience. To avoid any penalties or additional fees, please continue to stay on the line to complete the payment process of your invoice with me."

Disputing Final Toll invoice

• "The original toll invoice was mailed to an address provided by the Department of Motor Vehicles (DMV). The first invoice was sent on Month Day, Year and the second invoice was issued on Month Day, Year."

• Internal Note: if the invoice is not scanned to the account and the customer asks for proof, as a courtesy we can write off invoice.