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Hi team,
The ePOD provided is invalid. Please provide valid proof of delivery (as per POD Guidelines) for verification.
Tracking Number : M02021MT4F8AH0 Delivered on: 19-12-2024 Recipient's name & contact number : 601151102511 Recipient's address including postcode : 75250 Content of the item : Heat Diffuser for Gas Stove Heat Conduction Diffuser Plate Defrost Tray Heat Diffuser Thawing Board Pelapik Periuk 解冻导热板
Please note that if the POD is not complying with the POD Guidelines, the POD will be rejected upon 1st revert from 3PLs and deemed claimable from 3PLs. Hence, Shopee will proceed with 3PL to approve the compensation for failure to provide valid POD.
Kindly revert back within 24 hours (21/12/2024) from the escalation time.
Please respond within the given time as EXTENSIONS ARE NOT ALLOWED.
Looking forward to your feedback. Thank you.
High risk
Based on the evidence you've provided, we have conducted an initial review. However, we are unable to make a fair judgement due to insufficient proofs indicating the issue raised.
Hence, we seek your cooperation to provide with us clearer evidences showing the followings for further investigation:
Unboxing Photo OR Video of this parcel with the below MANDATORY evidence:
- Clear Airway Bill photo
- All Items Received
- Internal Packaging
- External Packaging from all angles
- Video showing item is faulty
Please be mindful to submit the evidences by 06/12/2024 before 12:47 pm for us to proceed with the investigation.
Note: Any submission after the deadline will result in return refund request voided.
To submit the evidences, please follow the steps below: ShopeeApp > Me > Return Refund > Select order > Upload evidence button
In the event if you need assistance, you may reach out to us via the discussion chat here. Your cooperation is much appreciated.
Based on the evidence you've provided, we have conducted an initial review. However, we are unable to make a fair judgement as the evidence provided is not sufficient to validate the issue.
Hence, we seeking your cooperation to provide with us clearer evidences showing the followings for further investigation:
i. Video of the unboxing of this parcel showing all the angles of the unopened parcel upon receiving, the unboxing process from start until the end, clear Airway Bill and the item with the damaged part.
Please be mindful to submit the evidences by 06/12/2024 before 11:38 am for us to proceed with the investigation.
Note: Any submission after the deadline will result in return refund request voided.
To submit the evidences, please follow the steps below: ShopeeApp > Me > Return Refund > Select order > Upload evidence button
In the event if you need assistance, you may reach out to us via the discussion chat here. Your cooperation is much appreciated.
Based on the evidence you've provided, we have conducted an initial review. However, we are unable to make a fair judgement as the evidence provided is not sufficient to validate the issue.
Hence, we seeking your cooperation to provide with us clearer evidences showing the followings for further investigation:
Unboxing Photo OR Video of this parcel with the below MANDATORY evidence:
i. Clear Airway Bill ii. All Items Received iii. Internal Packaging iv. External Packaging from all angles v. Video of you measuring the item(s) received with measurement tape/ruler for areas below or where applicable:
- Length /Height
- Width
- Chest/Bust Note: Please refer to item’s size chart/ item's description for measuring guidance
Please be mindful to submit the evidences by 06/12/2024 before 11:38 am for us to proceed with the investigation.
Note: Any submission after the deadline will result in return refund request voided.
To submit the evidences, please follow the steps below: ShopeeApp > Me > Return Refund > Select order > Upload evidence button
In the event if you need assistance, you may reach out to us via the discussion chat here. Your cooperation is much appreciated.
Based on the evidence you've provided, we have conducted an initial review. However, we are unable to make a fair judgement as the evidence provided is not sufficient to validate the issue.
Hence, we seeking your cooperation to provide with us clearer evidences showing the followings for further investigation:
Unboxing Photo OR Video of this parcel with the below MANDATORY evidence:
i. Clear Airway Bill
ii. All Items Received
iii. Internal Packaging
iv. External Packaging from all angles
Please be mindful to submit the evidences by 06/12/2024 before 01:08 pm for us to proceed with the investigation.
Note: Any submission after the deadline will result in return refund request voided.
To submit the evidences, please follow the steps below:
ShopeeApp > Me > Return Refund > Select order > Upload evidence button
In the event if you need assistance, you may reach out to us via the discussion chat here.
Your cooperation is much appreciated."
Based on the evidence you've provided, we have conducted an initial review. However, we are unable to make a fair judgement as the evidence provided is not sufficient to validate the issue.
Hence, we seeking your cooperation to provide with us clearer evidences showing the followings for further investigation:
i. Photo of all received item from the parcel
Please be mindful to submit the evidences by 06/12/2024 before 01:48 pm for us to proceed with the investigation.
Note: Any submission after the deadline will result in return refund request voided.
To submit the evidences, please follow the steps below:
ShopeeApp > Me > Return Refund > Select order > Upload evidence button
In the event if you need assistance, you may reach out to us via the discussion chat here.
Your cooperation is much appreciated.
I'm highly organized and detailed oriented individual with strong communication and time management skills. I've always enjoyed helping others and taking on new challenges. I'm excited about the opportunity to be as a VA because it allows me to utilize my skills and in a flexible and rewarding environment. I'm eager to learn new things and contribute to the success of my clients.