I understand that there are some unforeseen events that may hinder from paying on time and we appreciate for letting T-Mobile know about this. Please be advised that, we cannot modified the payment arrangement as this is system generated.
No worries! we have an options here. All you have to do is wait the current arrangement to be removed by the system and you will be able to set up your new payment arrangement with your preferred date.
Just set your expectation, when the current arrangement falls off there might be a service interruption and his may incur restore fee charges of $20.00/line up to max $60.00/account ( per instance regardless of how many lines) however, there are different ways that we can recommend to help you save these possible charges. Would you like us to discuss this options?
Your payment arrangement is what keeps the account active and if you miss one, the arrangement will remain open for an undisclosed amount of time, giving us a chance to settle it before the system automatically delete it.
However we cannot guarantee when it will remain active for the account oldest amount due is at -- days with a minimum payment of --
If the arrangement is systematically deleted, you'll have another opportunity to schedule a new arrangement once you settle the minimum amount (if there's any) which will restore the account back to active status. Will this option work for you?