One earner in the ACCOUNT - KB must be one earner also BGC- background check how long they signed up for UBER the city where the driver registered since last trip- drivers lst tripw uber _______________________________ ACCOUNT widget and sub widget STATUS changes in drvers acc STATUS ACTIVITY- address phone no email status of the account COMPLIANCE- DOCUMENTS the driver should upload on the acc RECENT CONTACTS we can see previews records and calls, prev contacts with the agents. ACCOUNT TAGS- -being used for us to add a feature on the acc or remove or restrict a specific feature on the app -can be added by an agent or system NOTES- -if we changed or take an action on the drivers acc -agent generated or system generated DRIVER LOYALTY- the changes drivers loyalty status, changes DRIVER PROFILE REPORT -Reports coming from the rider, compliments from rider VEHICLES- `drivers registered vehicles DRIVERS drivers info and status of their account DRIVER CANCELLATION RATE accepted the ride but they cancelled i for any reason DRIVER Confirmation rate drivers acceptance rate PARTNER HISTORY drivers info DRIVER ONBOARDING STATUS we can see all the docs required in order for them to drive depends on the city regulation, the requirements EARNER ONLINE BLOCKER Tag that is keeping the driver to not be able to go online, system generated. GO ONLINE - TAKE TRIPS SIGN IN- LOGGING IN TO THEIR ACCOUNT NET RATES -the breakdown on how their will be payed based on the city regulation ELIGIBILITY- we can see if the driver is eligible to support a specific product BACKGROUND CHECK we can see the drivers reports RELATED ACCOUNTS we can see the duplicate accounts, sometimes its not the drivers ..subscription DOCUMENTS- we can see the drivers upload a document GIG STATUS- bgc, iff docs are all complete ================================= TRIPS- ================================ history of the driver trips/ deliveries delivery partner- deliveries MPP-shop and pay/ pabili DRIVER CHRONICLE- timeline of the drivers active time TIMELINE DISPATCHABLE PRODUCTS -we can see the products being toggled on by the driver in order for them to received that specific product when they go online CHRONICLE- records / history of the drivers active time TRIP CHRONICLE Duration of the trip LIVE TRIP we can see the live trip of the driver/ PAYMENT Taxes - record of tax per month Earnings guarantee- we can see the drivers guaranteed earnings HEALTHCARE STIPEND CA insurance, after 2 weeks they received money/ california drivers INSTANT PAY/ CHARGEBACKS -deduction PAYMENT COLLECTION PROMOTION INCENTIVE- offered promotion on the drivers city Earner statement Browser bank statement, weekly, 4am Invitation- referral FARE ADJUSTMENTS AND APPEASEMENTS check the driver if eligible or not, dont refund immediately PAYMENT TOOLS - driver, driving asking for payments. banking info PAYMENT PROFILE- drivers banking info DEBIT CARD- when it was updated and created EARNER TRANSACTION HISTORY- transaction history UBER PRO CARD- offer card powered by branch/ free INCENTIVE ENROLLMENTS- promotion RISK- account timeline DEVICES- devices that was added to the drivers account and was able to use RISK ACTION- sketchy activity on the drivers account, result of fraud IDENTITY VERIFICATION- realtime ID check , face recognition, being used before they go online ACCOUNT FLAGS 2- STEP VERIFICATION- OTP