Refund payment

I appreciate your patience. We have successfully received your payment of $54.77 on March 23, with the reference number 5554327901, made through a card ending in 6160.

Please note, when you have a payment arrangement, it's crucial to make the payment on the exact date and amount specified on the account. This is because the system processes the payment if a payment method is available.

But don't worry, we can assist you with the refund process for the $54.77. Could you please provide your email address?

Thank you for providing your email address. I want to inform you that once we initiate the refund process, it typically takes 1-3 business days for the refund to be processed. However, there's no need for concern as you will receive notifications via SMS and email once the refund has been successfully credited back to your original payment method, which ends with card 6247.

Shall we proceed with the refund request now?

We're here to assist you with the refund process. Please be aware that once we initiate the refund, the amount will be credited back to your account balance. The processing time for the refund request is typically 1-3 business days. Would you like us to proceed with your refund request?