062026

06/05/2026

(704) 420-9098 sheryl howards 762735593

HOWARD, CHERYL A 11116 HAMBRIGHT JOHNSON DRV APT D104 HUNTERSVILLE, NC Zip : 28078

what is the chrg for/ had bad car accdnt saturday ambulance emergency room

mail dupcert sent dupcert v email xfer to clms dept 05/30/2026 car accident emergency room kiarra

ngascon/ pi called what is the chrg for/ prv info and wants to file a clm/ xfer to clms

(770) 652-0094 nikki perry chg bene 759166613

PERRY, NIKI H 300 ROY MORGAN RD CARROLLTON, GA Zip : 30116 8335 00

ngascon/ pi called to chg bene/ prv info

nikki RA dcsd last name of hsbnd 9062 bllmth / prv sav tr# 1338

(917) 297-5132 laurie tucch father dcsd john singer cna 0009gzxkhm po box pa 15220 pittsburg 15238

651067981 SINGER, JOHN 2120 GREENTREE RD APT 304E PITTSBURGH, PA Zip : 15220 1413

ngascon/ Assisted customer with policy details for deceased father, but could not locate other type of policy specific coverage information.

(269) 303-3946 bryan meeks 5883 francis st 49048 mi

MEEKS, BRYAN C 5883 FRANCIS ST KALAMAZOO, MI Zip : 49048 3545 83

ngascon/ pi called to cnfrm cvrg / prv info and copy of plcy v email

meeksbryan145@gmail.com sent copy

(980) 308-4563 hughes james have plcy initiated find out if it was autopay? actvtn form packet pala! 2920 richard st apt104 charlotte nc 28208 7195

762839008 HUGHES, JAMES W 2920 RICHARD ST APT 104 CHARLOTTE, NC Zip : 28208 7195 29

hughesjamesw6@gmail.com

ngascon/ pi called to chg bllmth/ prv info

(256) 919-2668 dawn luchin paid 24 qrtrly what is the chrg or what is going on

762679525 drd121265@outlook.com Drluchene65@outlook.com

ngascon/ Customer noticed incorrect billing frequency for insurance policy. Cancelled the policy and initiated a refund for the current month's payment.

LUCHENE, DAWN R 4520 COUNTY ROAD 38 SECTION, AL Zip : 35771 8280 20

(479) 848-3155 linda leftjoye hsbnd dcsd cxl plcy vennett lovejoy 21679 s hwy 59 evansville ar 72729 648533687

ngascon/ 3p called pi dcsd/ cxl plcy/ prv info and cxl

330 crystal view dan buren ar 72956

LOVEJOY, BENNETT 21679 S HIGHWAY 59 EVANSVILLE, AR Zip : 72729 9770

linda lovejoy 4798483155 03/29/2026

beverly crowers (610) 534-4084 almost 80yrs old old plcy status of add plcy 741042004

CROWERS, BEVERLY 1215 WOODLAND AVE SHARON HILL, PA Zip : 19079 2022 15

ngascon/ Verified the status of an old accidental death and dismemberment policy for the customer.

(509) 846-6046 jody martinelle pamela martinelle mom cant hear dimentia did not want to but signed up called in did not rcvd cxltn form have chrg 762854657

ngascon/ 3p called without pi to req to cxl plcy again/ did not rcvd the lttr/ prv info and resent form

MARTINELL, TAMERIA L 24252 N RIVIERA AVE PAULDEN, AZ Zip : 86334 3352 52

(272) 458-9956 raymond stefanovich f pnc bank 8.25 how much worth?

742149908 STEFANOVICH, RAYMOND J 316 E MINE ST HAZLETON, PA Zip : 18201 6623 16

ngascon/ Customer inquired about the details of an insurance policy.

(585) 280-8950 eileen tina frm ugar billing dept patiens health insurance clm forms 316 pages sent over email to send claims todd keith 1171969 762037601

ngascon/ 3rd prty from billing department of insurance. Provided email for submitting health insurance claims instead of faxing documents.

HEATH, TODD 598 N 3RD ST SHAMOKIN, PA Zip : 17872

(816) 492-8625 anjie robinson had found out cvrg ystrdy get plcy number 8713 e 31st st unit b 64129 kansas city mo physical copy thru the mail plcy

762922304 ROBINSON, ANGIE 8713 E 31ST ST UNIT B KANSAS CITY, MO Zip : 64129 1521 13

ngascon/ pi called to get plcy number and copy of plcy sent thru mail/ Provided policy ID number and confirmed a physical copy will be mailed

(561) 670-8630 patricia hudgens found cert is still active or not dont remember velocity status of plcy 749535639

HODGES, PATRICIA 104 ELYSIUM DR ROYAL PALM BEACH, FL Zip : 33411 1149 44

4044 lot 835 33404 fl

ngascon/ pi calle to cnfrm status of plcy/ prv info

(404) 352-2020 beverly powell thru job add took out 585296-t-nc ALLEGACY FCU

761870977 POWELL, BEVERLY 6537 KATIE LN MORROW, GA Zip : 30260 2111

ngascon/ Customer inquired about accidental death and dismemberment insurance benefits through their job. Provided details about coverage, benefit reduction due to age, and confirmed policy is active.

virginia chapman (770) 337-4439 money coming 3.30 out what is the chrg for 647191806

EATON, VIRGINIA N 307 LOWRY ST BALL GROUND, GA Zip : 30107 4106

ngascon/ Customer inquired about a charge and confirmed details of an insurance policy.

Service FM_Recup Care-(8556245178) Company Name FM_Recup Care-(8556245178) Customer Phone (513) 713-3685 Account

ngascon/ system issue

(248) 785-7779 theresa smith reading lttr insurance michigan 1st cu offer if dcsd? j4gccd lf J4TCCD

ngascon/ Customer inquired about payout time for accidental death insurance claims.

(303) 469-3134
patricia f ellis got notice accdnt chubb chg notice cxl plcy 671553381

*423 Account Type : CHK

ELLIS, PATRICIA F 1790 ELMWOOD ST BROOMFIELD, CO Zip : 80020 0000

ngascon/ pi called to cxl plcy/ educ

(314) 412-1173
dorn rcvd transaction chk on the 06/04/2026 cxld alrdy still have cvrg abt yr o r2 supplmntl offer retired 3yrs dont know 742390683

DORN, RONALD G 6128 DUPREE AVE SAINT LOUIS, MO Zip : 63135 3217 28

HAP

675 1350 ICU 600 ER

ngascon/ PI inquired about unexpected insurance charges and requested cancellation and policy details. Cancelled the insurance and will send policy details via mail.

(919) 795-7017 june carlson williams for fathers dcsd james larry williams accnt 33 add what kind of plcy check it out 51743

643 wheeler dr nc 27501

ngascon/ Customer inquired about a deceased father's policy and requested cancellation and refund.

759668768 WILLIAMS, JAMES L 643 WHEELER DR ANGIER, NC Zip : 27501 8441 43

james carlson williams 9197957017 05/15/2024

407 wilburn rd fuquay varina nc 27526

(313) 231-3080

ngascon/

(415) 659-9170 claudia fazullo mother dcsd end of march citizens bank cmplmntry 1k hrtfrd add 737677219

ngascon/ Inquired about deceased mother's insurance coverage and its status.

ROTONDO, THERESA 8 ZANFAGNA ST JOHNSTON, RI Zip : 02919 6232 08

132 stoney 02920

(910) 779-0638 carol green got packet doc insurance j6t56g

ngascon/Customer inquired about an insurance document and its coverage status.

(910) 554-8750 benjamin dixon hsptlzd couple days file a clm 760757110

diagnosed by pneumonia 05/28/2026 05/31/2026 9105548750

ngascon/ pi called to file a clm / ccb sent

DICKSON, BENJAMIN 1009 E MAIN ST ROSE HILL, NC Zip : 28458 7421 09

derek jackson (423) 314-3464 po box 2705 37409 759633142 cxl plcy no work ROOMSTOGODJ@GMAIL.COM

ngascon/ pi called to cxl plcy/ educ

JACKSON, DERRICK PO BOX 2705 CHATTANOOGA, TN Zip : 37409 0705

(517) 204-4082 natalie livingston clm forms and question 759740253

517 204 4082 LIVINGSTON, NATALIE 538 RIVERSIDE DR PORTLAND, MI Zip : 48875

ngascon/ Customer inquired about filling out a claim form for hospital visits.

(352) 381-5200 steve levey radiant cu hap S LEVEY mailing fl 901 nw 124th dr 32669 newberry 761984936 mail

ngascon/Verified customer's hospital accident plan and updated address. Confirmed plan is active and sent information via email and mail.

LEVY, STEVEN H 901 NW 124TH DR NEWBERRY, FL Zip : 32669 2713 01

1001 sw 62nd blvd apt 221 gainesville fl 32607

757322702 charles a simpson jr (717) 571-3841 take money 48.00 cant get money

ngascon/ pi inquired about a payment issue related to their insurance premium. Informed customer that the payment will be attempted again next week without any fees.

SIMPSON JR, CHALMERS A 636 CURTIN ST HARRISBURG, PA Zip : 17110 2354 09

**4209 Account Type : CCRD

patricia nickles what is the 8.20 chrg for chk (720) 935-3938 000100502 705998536 09271940

ngascon/ PI inquired about unexpected charges and requested cancellation of hospital accident protection insurance. Cancelled the insurance and confirmed reimbursement to the customer's account.

NICHOLS, PATRICIA M 7801 W 35TH AVE APT 206 WHEAT RIDGE, CO Zip : 80033 6133

(787) 314-9919 spanish

Pellot Villalodos

ngascon/

130 200 11 415 430 1 530 600 230 745 800 4 45

(347) 730-8051 partenia garzes have chrg qrtrly dont remember got info from bank 705347240

ngascon/ Customer inquired about unknown policy charges and requested details on coverage. Explained the accidental death and dismemberment coverage and promised to send a copy of the policy via mail.

BRAITHWAITE, TATANIA 1520 POTTER BLVD BAY SHORE, NY Zip : 11706 2836

(269) 262-7979 cristoval michigan first cu rcvd 1k add 100 300 monthly? J4TCCD
TDCWN J42CCD5 J4TCCD

ngascon/ Customer inquired about insurance details from a received letter. Provided details about the insurance coverage and payment options.

(503) 543-6080 jackie watkins louie gregory jr hsbnd no idea abt plcy chk autopay what is the chrg 56644 WALKER RD OR 97056 731430492

ngascon/ 3p with pi inquired about an unknown insurance policy being deducted from their account. Provided policy details and confirmed coverage; arranged to send policy documents via mail.

WATKINS, LOUIS G 56644 WALKER RD SCAPPOOSE, OR Zip : 97056 2128 44

(989) 492-5584 martin fross mail paperwork filea clm hsptlztn not sure cvrg broke the neck ub04 1816 woodside ct bay 48708 city mi deposit chk ? payout? thru cu danielle

ngascon/

762636232 LACROSS, MARK A 1816 WOODSIDE CT BAY CITY, MI Zip : 48708 5002 16

leslie robins linda mom 3.30 wells fargo paid since 2024 (509) 429-8107 still have chrg what is it? 607732777

ngascon/ 3p daughter lesly with pi inquired about a charge and updated address for insurance coverage. Provided details about the charge and updated the address.

ROBERTS, LINDA L 28 SAND FLAT RD # B OMAK, WA Zip : 98841 9687

22 blue heron lane riverside wa 98849

1. 293-8222 betty kieth make a pymnt 491 2091 Storm Branch Rd, Beech Island, SC 29842-9474

ngascon/ PI inquired about making a payment but was informed no payment was needed. Informed customer that payment was already deducted automatically.

762603624 KEY, BETTY J 2091 STORM BRANCH RD BEECH ISLAND, SC Zip : 29842 9474 91

(214) 558-1808 viviane carpright chg bene online called earlier where to allocate percentage 746659750

CARTWRIGHT, VIVIAN G 1314 EL CAMINO REAL EULESS, TX Zip : 76040

ngascon/ PI inquired about reallocating beneficiary percentages for insurance. Informed customer to wait for the form to make changes.

1. 407-8133 brian

757087342 PURCELL, BRIAN K 18 DONALD DR ORINDA, CA Zip : 94563 3650 18

ngascon/ Customer inquired about the status of their accidental death and dismemberment insurance policy.

1. 302-0653 mary pollak monumental life status of plcy 109 bakers sprngs lane tn

steven j pollak 109 BAKER SPRINGS LN SPRING HILL, TN Zip : 37174 7167

ngascon/ Verified policy status and provided claim filing instructions for accidental death insurance. Confirmed policies are active and sent claim forms to the customer.

665144258 POLLAK, STEPHEN J 109 BAKER SPRINGS LN SPRING HILL, TN Zip : 37174 7167

737502270 fall file a clm

mary pollak 6153020653 06/04/2026

micheal tresslar (908) 319-8611 chg bene 735050734 22 Beaver Dr, Albrightsville, PA 18210-3844

ngascon/PI inquired about changing beneficiary and discovered policy was terminated without notification.

TRESSLAR, MICHAEL E 518 HARDWICK ST BELVIDERE, NJ Zip : 07823 1902 18

22 beaver dr allrihts ville 18210

1. 568-7169 add? bank chrg willie watts dcsd 829 hooger brdge rd jackson kky 41339 762838777

ngascon/ 3rd prty called pi dcsd/ cnfrm cvrg/ prv info and cxl plcy/ wants to spk to clms/ ccb sent

WATTS, WILLIE
829 HOOVER BRIDGE RD
JACKSON, KY Zip : 41339 9410 29

carmen watts 6065687169 05/15/2026

(847) 602-9464 mary martins 647386976 ver zurich?

MARTENS, MARY 11751 W WETHERSFIELD RD EL MIRAGE, AZ Zip : 85335 3331

**600 Account Type : SAV

ngascon/ Verified coverage details and account information for the customer, including upcoming premium due dates.

THERESA EFF (919) 444-9132 CHK 148.50 WHAT IS THE CHRG FOR

762077162 EPPS, TERESA B PO BOX 486 PITTSBORO, NC Zip : 27312 0486 86

ngascon/ PI inquired about unexpected charges on their account related to insurance coverage. Explained accidental death and dismemberment insurance coverage and charges.

BRUSH DEBRAH (720) 785-4435 CHG BLLMTH RCVD PREMIUMS FROM OLD BANK TRNSMRCA **0685 Account Type : CCRD 741135147

ngascon/PI inquired about changing bank information for policy payments. Informed customer to fill out a form to change bank details; provided website for online access.

BRUSH, DEBORAH E 88 S GRANDBAY CIR AURORA, CO Zip : 80018 1562 65

(786) 296-9238 MARITHSA RODRIGUEZ WHAT IS THE CHRG FOR 760123595

ngascon/ Customer inquired about a charge on their credit card related to insurance coverage. Sent a copy of the policy to the customer's email.

RODRIGUEZ, MARITZA 179 BRADWICK CIR DEBARY, FL Zip : 32713 2125 79

06/08

(336) 953-4455 rachel brankley 712314497

BRINKLEY, RACHEL H
1330 HOWARD AUMAN RD
ASHEBORO, NC Zip : 27205 1388 30

chg bllmth if rcvd

**169 Account Type : CHK

ngascon/ pi called if we rcvd the new bank information/ prv information

(866) 567-6996 britney furdeson / ferguson cxl plcy 3530 dr 31211 ga 11201983

FERGUSON, BRITTANY M
3530 CONFEDERATE DRIVE
MACON, GA Zip: 31211

ngascon/ Customer requested to cancel coverage due to cost. Cancelled the customer's coverage and confirmed via email.

1. 529-6885 mary woliver got 2 diff plcies with fmg 734439488 status and locate other plcy

04/14 10.10 sent chk 0866 plcy number taken out 11 yrs ago

10.10 1169 702090866 sent chk april 0326 rcvd saturday

WELLIVER, MARY J
344 NW WOODLAND RD
RIVERSIDE, MO Zip: 64150 9418

***0780 Account Type: CCRD 1/31 14557260370

jodah1029@sbcglobal.net (816) 587 1129

ngascon/ pi called confirming the status of plcy/ prv info and asked if we alrdy rcvd a payment to the other cvrg/ resolved with account verification and payment options. walkthrough online to chg bllmth

702090866
WELLIVER, JOANN
344 NW WOODLAND RD
RIVERSIDE, MO Zip: 64150

06/10/2026

(603) 370-0960 william jennifer henry hsbnd cxl plcy dcsd 05/16/2026 734496371

ngascon/ Customer called to cancel husband's insurance policy after his passing.

jennifer henry 6033700960 05/16/2026

HENRY, WILLIAM T
68 MASSABESIC DR
AUBURN, NH Zip : 03032 3169

helen michelle mcdaniel (510) 701-0579 mom dcsd last yr called alrdy last yr thought she stopped pymnt

438 orange st oakland ca 94610

ngascon/ Customer inquired about stopping insurance payments after the death of her mother. Cancelled the insurance coverage and sent a refund form for payments made after the death.

701955130 MCDANIELS, HELEN I
438 ORANGE ST APT 1 APT 1
OAKLAND, CA Zip : 94610 2934 01

michelle mcdaniels 5107010579 08/22/2025

19536 eagle st caspro valley ca 94546

(586) 924-3573 david first cu visoin how take out money

ngascon/ Customer inquired about premium payment for life insurance coverage.

doris mclallen cxl plcy (509) 586-8131 po box 7105 wa 99336 canawood 1114w 10th ave aptF105 wa 99336

ngascon/ pi called to cxl plcy/ prv info and cxl Customer requested to cancel policy but decided to keep complimentary coverage.

MCLALLEN, DORIS E
PO BOX 7105
KENNEWICK, WA Zip : 99336 0614 05

04041955

milton rcvd lttr (347) 806-1201 pay money or cxl dont know 5179 ny 1137

ngascon/ Customer inquired about a letter regarding a canceled insurance policy and a premium due. Confirmed the insurance was canceled and advised the customer to disregard the payment letter.

CHAN, M YI M
5179 CODWISE PL
ELMHURST, NY Zip : 11373 4148 79

sherry hagler (330) 612-9497 recently got married 706400623

ngascon/ Customer wants to update payment information for insurance. sent form via email

HAGLER, SHERRY L
8535 CHIPPEWA RD
LODI, OH Zip : 44254 1251

christine rimb cxl cash benefit dont want it (334) 796-3774

ngascon/ Customer wanted to cancel insurance and confirmed no need to keep cards.

brenda kenny what kind of plcy (216) 663-6484 752269695

ngascon/ Provided details about the customer's accidental death and dismemberment insurance policy. Explained the policy coverage and costs.

CANNON, BRENDA
16805 CHATEAU AVE
CLEVELAND, OH Zip : 44128 3722 05

(502) 750-1053 soish mccoy joyce file a clm still have cvrg or not 728247463

ngascon/ Customer inquired about insurance coverage status and confirmed cancellation.

MCCOY, JOYCE M
790 E ADAIR ST
OWENTON, KY Zip : 40359 3006

(214) 274-8445 carol chunzy cxl plcy 375298gus 739914596

ngascon/ Customer called to cancel a policy due to the passing of the insured.

CHAUNCEY, FRED A
10548 BERRY KNOLL DR.
DALLAS, TX Zip : 75230 0000

carol chauncey 2142748445 05/27/2026

wayne madonia (978) 544-866plcy 8 how much is the plcy 740573404

ngascon/ Customer inquired about life insurance premium and policy details. Provided details about the monthly premium and policy information.

MADONIA, WAYNE D
383 E RIVER ST APT 115
ORANGE, MA Zip : 01364 1886 95

jessa dell (215) 888-5950 got some paper in the mail for mother cnfrm cvrg 662153942

ngascon/ Customer inquired about mother's account status and initiated a claim after confirming her passing. Verified the account status, confirmed it was active, initiated a claim, and transfer to a claims specialist. wants clms emailed daoj21@gmail.com

joseph dao 2158885950 05/29/2026

NGUYEN, NHUONG T
88 LINTON ST
PHILADELPHIA, PA Zip : 19120 1930

6328 n 5th st philadelphia pa 19126 2158885950 daoj21@gmail.com

nubard linda (804) 205-6699 mixed up w bank

ngascon/

HUBARD, LINDA E
1676 LIBERTY BELL CT
HENRICO, VA Zip : 23238 4330

tarplee clark (561) 371-1501 634779485

ngascon/ Customer needed to reinstate coverage after a card was compromised. Sent a form to the customer via email to reactivate coverage and update account information.

TARPLEE, FRANK
PO BOX 4413
JUPITER, FL Zip : 33469 1021

sickney kenneth 1st banj ibsurad 3820 oak haven dr nc 28348

ngascon/ Customer inquired about a letter regarding insurance coverage and potential charges.

lapon saiford (951) 305-6672 16.50 paying 2015 cant find plcy sending dupcert riverside moded to sani sento ca 2150 s sena central ave spc 37 ca 52583 duncan ok sna bueren blvd riverside 749980340

ngascon/ Customer requested a copy of their insurance policy and confirmed coverage details.

CYPERT, LAVONNE N
2150 S SAN JACINTO AVE SPACE37
SAN JACINTO, CA Zip : 92583

juree richard (209) 710-7201 called rcvd mail all in cu monthly deduction chk cash benefits plan 903 keiko st ca 93635 116.14

ngascon/ Customer inquired about a cash benefits plan received in the mail and its activation process.

(412) 741-9619 james smith 9912 63 05 cxl plcy 1797 locust rd sewickley pa 15143

ngascon/ Customer requested to cancel their policy due to lack of need and interest. Cancelled the policy and confirmed coverage until the end of the month.

644031664 SMITH, JAMES
1797 LOCUST RD
SEWICKLEY, PA Zip : 15143 8556

(918) 348-8024 hanson jerry ok cu signed up life insurance chg bene 10820 s 135 e 74435 1 41k ok

ngascon/ Customer requested to change beneficiary on life insurance policy. Sent beneficiary designation form via mail as requested.

HENSON, GARY G
10820 S 135TH ST E
GORE, OK Zip : 74435 5410 08

(205) 471-8826 barnes send paper did not rcvd fcu benefits billy barnes 488 cnty rd 3913 35541 al 762845588

ngascon/ Customer inquired about missing claim forms for hospitalization benefits. Informed customer that forms were sent and should arrive next week.

BARNES, BILLY J
488 COUNTY ROAD 3913
ARLEY, AL Zip : 35541

(651) 707-2800 marina perez rcvd notice pymnt is there cash value 646279064

ngascon/ Customer inquired about cash value and coverage details for their account. Provided coverage details and informed customer about payment update requirements.

PEREZ, MARINA T
2234 CYPRESS DR
WOODBURY, MN Zip : 55125 3900

(405) 863-2932 shenel cvrg id? log in ward 13 ok city 7

ngascon/ Assisted customer with account access and coverage details, resolved password reset issue.

762548767 WARD, SHANELL M
4813 SE 77TH ST
OKLAHOMA CITY, OK Zip : 73135 4546 13

(503) 508-3662 michelle mason 626669311 sent lttr 2019 bene to be the trust plus eric bradley

ngascon/ Customer requested a hard copy of policy changes and confirmation of beneficiary updates.

MASON, MICHELE M
3288 JAY CT NW
SALEM, OR Zip : 97304 2337

(863) 368-0421 aguilar lyphis cxl plcy 758504566

ngascon/ pi called to cxl plcy/ prv info and cxl

AGUILAR, ELIZABETH
2298 GILLIARD FARM RD
WAUCHULA, FL Zip : 33873 4904 98

(208) 512-0111 billy stevens called status of plcy got cut off 737312578

ngascon/ Customer inquired about the status of an old policy and confirmed it was canceled.

STEPHENS, ROBERT
PO BOX 533
PINEHURST, ID Zip : 83850

550 burke rd id 83873

(302) 359-4084 wilson wayne J4WGH2

ngascon/ Customer inquired about a card and its insurance coverage details. Explained the optional insurance coverage and costs.

bonnie lizindy (910) 461-1810 chk have chrg 06/04 06/05 11.00 lisendy 1913 park ave rokingham 28379 755191315

ngascon/ PI inquired about double billing on checking account and requested a refund. Confirmed double charge and escalated for reimbursement processing. file exrt bonnielisenby@yahoo.com (910) 461-1810

LISENBY, BONNIE
1913 PARK AVE
ROCKINGHAM, NC Zip : 28379 2723 13

bonnielisenby@yahoo.com

(626) 483-3403 mark keuning cxl plcy 99126305 666071709

ngascon/ Customer requested to cancel accidental insurance and confirmed cancellation details.

KEUNING, MARK E
PO BOX 3345
CITY OF INDUSTRY, CA Zip : 91744 0345

(254) 291-8641 jerry wood diff of term add j791xt

ngascon/ Customer inquired about differences between accidental and term life insurance.

tafta gray 03) 512-5973 758655684

ngascon/ Customer inquired about filling out a claim form for a policy with a beneficiary.

GRAY, TABATHA S
163 YOUPON LANE PO BOX 1194 HILLTOP LAKES, TX Zip : 77871

(901) 833-2808 wyatt grant chg bllmth ccrd for pymnt unsuccessful log in to website / make pymnt 666614440

ngascon/ pi called struggled to update credit card info and reset password on the website. Transferred the customer to a supervisor for further assistance.

GRANT, W W
2210 E FILAREE CIR
PAYSON, AZ Zip : 85541 4121

mary frances nolan san diego county cu (858) 262-4724 actvtn form 3k cvrg J4VX2N

ngascon/

pompeo (818) 665-5307 rcvd logix insurance services offer sending back
wrong name on the lttr j4wdy3 c moya

ngascon/ Customer inquired about a name error on an insurance offer letter.

leonore s springs 763021580 (864) 981-4901

760380730 paid

ngascon/ Customer inquired about policy payments and coverage details. Explained policy details and confirmed payment status.

SPRINGS, LENORA F
1108 RAINBOW DR
SALUDA, SC Zip : 29138 0648 08

06/12/2026

(760) 972-6102 elisa william hm plcy 743736110

ngascon/ Customer inquired about policy coverage and potential reductions due to age. Sent policy details and forms to customer's email for review.

WHALEY, ALISA R
18921 W WINDSOR BLVD
LITCHFIELD PARK, AZ Zip : 85340 0285

1. 387-6611 rachel banking company betty appleby and hsbnd add dcsd hsbnd have chrg to cxl appleby leonard 637768121

ngascon/ Customer called to cancel accidental death insurance after the insured's passing. Transferred the call to a supervisor for further assistance in canceling the policy.

APPLEBY, LEONARD
RR 4
ALBANY, KY Zip : 42602 9804

po box 622

(908) 723-4794 to get intouch with hartford auto insurance

ngascon/

(318) 228-9991 jeanette campbell helen quimby dcsd daughter add 756451195

466 76273

ngascon/ 3P CALLED TO INFORM PI DCSD/ CXL PLCY

QUIMBY, HELEN
1030 DALZELL ST
SHREVEPORT, LA Zip : 71104 2037 66

janett campbell 3182289991 05/22/2026

(352) 684-0709 MRS JOHN ROBERTS CXL ACCDNTL INSURANCE 620250280 DAISY43T3C@YAHOO.COM

ngascon/ PI WITH SP CALLED TO CXL PLCY/ HAVE OTHER CVRG/ PRV INFO AND CXL

ROBERTS, JOHN S
11381 TUSCANNY AVE
SPRING HILL, FL Zip : 34608 3102

(843) 709-8205 MICHELLE GILLARD NEED TO CXL PLCY 111 SC 29468

ngascon/ PI CALLED TO CXL PLCY DUE TO COST/ DONT WANT PREMIUMS DEDUCTED TO THE ACCNT/ PRV RETENTION EFFORT/ CXL PLCY AND EMAIL FORM TO COMPLETE

michellegaillard19@gmail.com 09171973

762011930 GAILLARD, MICHELLE
PO BOX 355
PINEVILLE, SC Zip : 29468 0000

(561) 305-9357 BRYAN ROBINS FINANCIAL MNSTA LIFE TERM LIFE WHOLE J7B12Y

ngascon/ Customer inquired about insurance details and costs after receiving a letter from Robins Financial.

(915) 820-2499 beatrice cantu what it cvrs 761800085 hsptlzd 2 days couldnt breathe 06/10/2026 06/11/2026

06/09 06/07 er

ngascon/ Customer inquired about insurance coverage and filing a claim after hospitalization. Scheduled a claims call back and arranged to send claim forms via email and mail.

CANTU, BEATRIZ
5108 ALPS DR
EL PASO, TX Zip : 79904 1517 08

(478) 232-6494 beth lavern rcvd mail fmg take premium monthly 17.65

761914569 FARLEY, DAPHNE G
4235 GA HIGHWAY 22
SPARTA, GA Zip : 31087 7107 35

*7816 Account Type : CCRD

ngascon/ Customer inquired about account deductions and coverage details.

(505) 219-9296

ngascon/

(772) 301-9906 vilma rcvd mail publix fcu j4wcl6

ngascon/ Discussed accidental death and dismemberment insurance coverage and enrollment process.

(646) 872-8028 ethan wolf status of plcy cna 715694075

ngascon/ pi called to know status of plcy/ prv info

WOLFE, ETHAN G
419 MYRTLE AVE APT 2A
BROOKLYN, NY Zip : 11205 2438

(904) 624-6942 43414 thomas creek rd fl 32011 online brenada h msit 714814252

ngascon/ Customer confirmed late payment and auto pay setup for insurance coverage. Confirmed payment received and auto pay setup; advised on account reflection time.

(815) 391-4070 ronny rigsby e joined member alliance cu autogave insurance no cvrg id nothing direct deposit / uncle have loan paid off/ trustage/ 429308686614 1323 curstine ct il 1532 curstine ct 641108 130 stanley ave apt c tupelo 38801 ms

ngascon/ wrong number trustage

(321) 536-0694 joanne hayes statement space coast statement 30.00 651454614

ngascon/

HAYES, JOANNE G
2225 HIGHWAY A1A APT 708
INDIAN HARBOUR BEACH, Zip : 32937 4947 83

richard hellar space coast cu rcvd form life insurance 14days (772) 559-3060 no date j4wsk J4VVSK

ngascon/ Customer inquired about life insurance coverage details and deadlines.

(817) 775-9188 mary harris eecu complain took loan back in ann turner march approved the loan lose job insurance for hsbnd did not sign anything they got laid off/ not on the insurance no signature

17.00 monthly glen harris a 304 tabor dr arlington tx 76002

ngascon/ Customer called to complain about missing insurance coverage for a loan after husband's job loss.

(810) 434-8170 ANA MANALANA RCVD LTTR NO PAYMNT RCVD PDN BECAUSE CCRD? 762450518

ngascon/Customer inquired about payment collection issues and card updates. Informed to fill out a charge authorization form or update online.

MALDONADO DEFUCHS, ANA L
1947 OMAR RD
KIMBALL, MI Zip : 48074 2732 47

*4462 Account Type : CCRD

VIVIAN DAVID BUDGE CCRD MOM 33.00 (406) 239-4730 WHAT IS THE CHRG FOR 94YRS OLD WHOLELIFE? 744423395

ngascon/ Customer inquired about a charge on the credit card statement. Explained a charge on the customer's credit card related to accidental death and dismemberment insurance.

PLEDGE, VIVIAN R
2732 FLYNN LN
MISSOULA, MT Zip : 59808 5872 09

CATHY BARNHILLS (806) 368-6751 BOA ADD 1K 05/01/1993 HSBND NM LEUKEMIA DCSD CXLD 11/2002 05/01/1994 09/01/2005 10/10/2007 REACTIVATE STATUS OF PLCY 55318 18TH ST 79416 PHEONIX AZ KATHLEEN

ngascon/ Customer inquired about an accidental death policy linked to Bank of America and its current status.

BARNHILL, KATHLEEN A
16641 N 29TH DR
PHOENIX, AZ Zip : 85053 3065

(512) 294-9020 WILBURN CANTUL Ruben E Cantu SENT PAPERWORK HEARING LOSS 3 TIMES ALRDY NO RESPONSE 140 ROYAL SENIOR WAY APT 2114 TX 78666

ngascon/ PI CALLED TO KNOW STATUS OF HIS CLAIM THAT WAS SENT MULTIPLE TIMES BUT DID NOT GET ANY RESPONSE/ PRV INFO AND XFER TO CLMS FOR ASSISTANCE / UPDATED THE ADDRESS

756361206 ADD 760053815 RECUP

CANTU SR, RUBEN E
140 ROYALE SENIOR WAY APT 2114
SAN MARCOS, TX Zip : 78666

322 BLUFF ST VUVA TX 78610
233771750

(803) 840-2377 brown efren call from lscene agent monday but no recup benefit 761123050

ngascon/ Customer inquired about a missed call regarding recuperation benefits and was transferred to a claims specialist.

BROWN, KATHRYN
1425 SWEATT RD
MANNING, SC Zip : 29102 6841 25

donna martins (757) 295-1476 req 3 weeks ago did not rcvd 760093006

ngascon/ Customer requested a hard copy of their insurance policy, which was delayed in delivery.

MARTINS, DONNA L
145 BIRCH ST APT 206
BRISTOL, VA Zip : 24201 4087 56

(407) 301-8632 judy

have add for years insurance accdntl switch to another

ngascon/

sheryl cole (740) 238-6432 dad rvcd lttr mail add plan dcsd 01/20 627618897

ngascon/ Customer inquired about accidental death coverage after father's passing. call got disconnected

VANDYNE, CHESTER E
PO BOX 110
52708 MAIN ST BEALLSVILLE, OH Zip : 43716

181 po box

sheryl cole 7402386432 01/20/2026

(386) 290-5023 space coast cu 4wsk

ngascon/ Customer inquired about accidental death and dismemberment insurance details.

(404) 838-6899 willie robinson chg address lifei nsurance plcy number 444 7 sparrow cir union city 30349 5918 grande river rd atlanta 30349 ga woodforest national bank

ngascon/ Customer requested to change address for life insurance policy. Updated the address and arranged to send a copy of the policy via email and mail.

mail pending 760891322 ROBINSON III, WILLIE D
9425 LAKEVIEW RD
UNION CITY, GA Zip : 30291 6045 25

(573) 680-2303 wanda smart rcvd lttr 1k add multipli J7JXE2

ngascon/

(760) 415-0026 teresa pruch / kardos lucille for mother dcsd recently found add 646794471

ngascon/ Customer inquired about an accidental death policy for her deceased mother. Canceled the policy, arranged for suppression of future mailings, and initiated a refund process.

KARDOS, LUCILLE T
403 GOLD FINCH LN
FOUNTAIN VLY, CA Zip : 92708 5816

theresa prutch 7604150026 05/02/2026

1930 W SAN MARCOS BLVD SPC 37

SAN MARCOS ST: CA Zip: 92078

(760) 972-6102 elisa william hm plcy 743736110

ngascon/ Customer inquired about policy coverage and potential reductions due to age. Sent policy details and forms to customer's email for review.

WHALEY, ALISA R
18921 W WINDSOR BLVD
LITCHFIELD PARK, AZ Zip : 85340 0285

1. 387-6611 rachel banking company betty appleby and hsbnd add dcsd hsbnd have chrg to cxl appleby leonard 637768121

ngascon/ Customer called to cancel accidental death insurance after the insured's passing. Transferred the call to a supervisor for further assistance in canceling the policy.

APPLEBY, LEONARD
RR 4
ALBANY, KY Zip : 42602 9804

po box 622

(908) 723-4794 to get intouch with hartford auto insurance

ngascon/

(318) 228-9991 jeanette campbell helen quimby dcsd daughter add 756451195

466 76273

ngascon/ 3P CALLED TO INFORM PI DCSD/ CXL PLCY

QUIMBY, HELEN
1030 DALZELL ST
SHREVEPORT, LA Zip : 71104 2037 66

janett campbell 3182289991 05/22/2026

(352) 684-0709 MRS JOHN ROBERTS CXL ACCDNTL INSURANCE 620250280 DAISY43T3C@YAHOO.COM

ngascon/ PI WITH SP CALLED TO CXL PLCY/ HAVE OTHER CVRG/ PRV INFO AND CXL

ROBERTS, JOHN S
11381 TUSCANNY AVE
SPRING HILL, FL Zip : 34608 3102

(843) 709-8205 MICHELLE GILLARD NEED TO CXL PLCY 111 SC 29468

ngascon/ PI CALLED TO CXL PLCY DUE TO COST/ DONT WANT PREMIUMS DEDUCTED TO THE ACCNT/ PRV RETENTION EFFORT/ CXL PLCY AND EMAIL FORM TO COMPLETE

michellegaillard19@gmail.com 09171973

762011930 GAILLARD, MICHELLE
PO BOX 355
PINEVILLE, SC Zip : 29468 0000

(561) 305-9357 BRYAN ROBINS FINANCIAL MNSTA LIFE TERM LIFE WHOLE J7B12Y

ngascon/ Customer inquired about insurance details and costs after receiving a letter from Robins Financial.

(915) 820-2499 beatrice cantu what it cvrs 761800085 hsptlzd 2 days couldnt breathe 06/10/2026 06/11/2026

06/09 06/07 er

ngascon/ Customer inquired about insurance coverage and filing a claim after hospitalization. Scheduled a claims call back and arranged to send claim forms via email and mail.

CANTU, BEATRIZ
5108 ALPS DR
EL PASO, TX Zip : 79904 1517 08

(478) 232-6494 beth lavern rcvd mail fmg take premium monthly 17.65

761914569 FARLEY, DAPHNE G
4235 GA HIGHWAY 22
SPARTA, GA Zip : 31087 7107 35

*7816 Account Type : CCRD

ngascon/ Customer inquired about account deductions and coverage details.

(505) 219-9296

ngascon/

(772) 301-9906 vilma rcvd mail publix fcu j4wcl6

ngascon/ Discussed accidental death and dismemberment insurance coverage and enrollment process.

(646) 872-8028 ethan wolf status of plcy cna 715694075

ngascon/ pi called to know status of plcy/ prv info

WOLFE, ETHAN G
419 MYRTLE AVE APT 2A
BROOKLYN, NY Zip : 11205 2438

(904) 624-6942 43414 thomas creek rd fl 32011 online brenada h msit 714814252

ngascon/ Customer confirmed late payment and auto pay setup for insurance coverage. Confirmed payment received and auto pay setup; advised on account reflection time.

(815) 391-4070 ronny rigsby e joined member alliance cu autogave insurance no cvrg id nothing direct deposit / uncle have loan paid off/ trustage/ 429308686614 1323 curstine ct il 1532 curstine ct 641108 130 stanley ave apt c tupelo 38801 ms

ngascon/ wrong number trustage

(321) 536-0694 joanne hayes statement space coast statement 30.00 651454614

ngascon/

HAYES, JOANNE G
2225 HIGHWAY A1A APT 708
INDIAN HARBOUR BEACH, Zip : 32937 4947 83

richard hellar space coast cu rcvd form life insurance 14days (772) 559-3060 no date j4wsk J4VVSK

ngascon/ Customer inquired about life insurance coverage details and deadlines.

(817) 775-9188 mary harris eecu complain took loan back in ann turner march approved the loan lose job insurance for hsbnd did not sign anything they got laid off/ not on the insurance no signature

17.00 monthly glen harris a 304 tabor dr arlington tx 76002

ngascon/ Customer called to complain about missing insurance coverage for a loan after husband's job loss.

(810) 434-8170 ANA MANALANA RCVD LTTR NO PAYMNT RCVD PDN BECAUSE CCRD? 762450518

ngascon/Customer inquired about payment collection issues and card updates. Informed to fill out a charge authorization form or update online.

MALDONADO DEFUCHS, ANA L
1947 OMAR RD
KIMBALL, MI Zip : 48074 2732 47

*4462 Account Type : CCRD

VIVIAN DAVID BUDGE CCRD MOM 33.00 (406) 239-4730 WHAT IS THE CHRG FOR 94YRS OLD WHOLELIFE? 744423395

ngascon/ Customer inquired about a charge on the credit card statement. Explained a charge on the customer's credit card related to accidental death and dismemberment insurance.

PLEDGE, VIVIAN R
2732 FLYNN LN
MISSOULA, MT Zip : 59808 5872 09

CATHY BARNHILLS (806) 368-6751 BOA ADD 1K 05/01/1993 HSBND NM LEUKEMIA DCSD CXLD 11/2002 05/01/1994 09/01/2005 10/10/2007 REACTIVATE STATUS OF PLCY 55318 18TH ST 79416 PHEONIX AZ KATHLEEN

ngascon/ Customer inquired about an accidental death policy linked to Bank of America and its current status.

BARNHILL, KATHLEEN A
16641 N 29TH DR
PHOENIX, AZ Zip : 85053 3065

(512) 294-9020 WILBURN CANTUL Ruben E Cantu SENT PAPERWORK HEARING LOSS 3 TIMES ALRDY NO RESPONSE 140 ROYAL SENIOR WAY APT 2114 TX 78666

ngascon/ PI CALLED TO KNOW STATUS OF HIS CLAIM THAT WAS SENT MULTIPLE TIMES BUT DID NOT GET ANY RESPONSE/ PRV INFO AND XFER TO CLMS FOR ASSISTANCE / UPDATED THE ADDRESS

756361206 ADD 760053815 RECUP

CANTU SR, RUBEN E
140 ROYALE SENIOR WAY APT 2114
SAN MARCOS, TX Zip : 78666

322 BLUFF ST VUVA TX 78610
233771750

(803) 840-2377 brown efren call from lscene agent monday but no recup benefit 761123050

ngascon/ Customer inquired about a missed call regarding recuperation benefits and was transferred to a claims specialist.

BROWN, KATHRYN
1425 SWEATT RD
MANNING, SC Zip : 29102 6841 25

donna martins (757) 295-1476 req 3 weeks ago did not rcvd 760093006

ngascon/ Customer requested a hard copy of their insurance policy, which was delayed in delivery.

MARTINS, DONNA L
145 BIRCH ST APT 206
BRISTOL, VA Zip : 24201 4087 56

(407) 301-8632 judy

have add for years insurance accdntl switch to another

ngascon/

sheryl cole (740) 238-6432 dad rvcd lttr mail add plan dcsd 01/20 627618897

ngascon/ Customer inquired about accidental death coverage after father's passing. call got disconnected

VANDYNE, CHESTER E
PO BOX 110
52708 MAIN ST BEALLSVILLE, OH Zip : 43716

181 po box

sheryl cole 7402386432 01/20/2026

(386) 290-5023 space coast cu 4wsk

ngascon/ Customer inquired about accidental death and dismemberment insurance details.

(404) 838-6899 willie robinson chg address lifei nsurance plcy number 444 7 sparrow cir union city 30349 5918 grande river rd atlanta 30349 ga woodforest national bank

ngascon/ Customer requested to change address for life insurance policy. Updated the address and arranged to send a copy of the policy via email and mail.

mail pending 760891322 ROBINSON III, WILLIE D
9425 LAKEVIEW RD
UNION CITY, GA Zip : 30291 6045 25

(573) 680-2303 wanda smart rcvd lttr 1k add multipli J7JXE2

ngascon/

(760) 415-0026 teresa pruch / kardos lucille for mother dcsd recently found add 646794471

ngascon/ Customer inquired about an accidental death policy for her deceased mother. Canceled the policy, arranged for suppression of future mailings, and initiated a refund process.

KARDOS, LUCILLE T
403 GOLD FINCH LN
FOUNTAIN VLY, CA Zip : 92708 5816

theresa prutch 7604150026 05/02/2026

1930 W SAN MARCOS BLVD SPC 37

SAN MARCOS ST: CA Zip: 92078

(480) 601-8052 margaret laybas returned not completed right 821 j4sn6l

ngascon/

(502) 435-9725 tommy carter payment went through today did not go throuhg the bank 761010696

ngascon/ Customer inquired about payment issues and how to remove auto-pay for insurance for this month and make a payment today. Informed customer about payment options and transferred to a supervisor for further assistance.

CARTER, TOMMY
23317 SANDPIPER TRL
SPRING, TX Zip : 77373 7473 00

(520) 910-1805 paul w oteman / week 2 days ago mail hap if rcvd just moved new address 5800 w arizona pavillions dr unit 1384 az 85652

327 w king rd tucson az 85705

ngascon/ Customer inquired about the status of mailed insurance documents and updated address.

carolyn j harrison did not have insurance rcvd email pdn 730264841 1119 jeffery ave apt 2 jeffery city 72644

ngascon/ Customer inquired about insurance status and payment options for their mother's policy.

bfancher76@icloud.com

HARRISON, CAROLYN J
703 S ASH ST
HARRISON, AR Zip : 72601 5905 07

pending send acc number chg form thru email

06/16/2026

(740) 603-0541 ghost call

ngascon/

ven lee wife van le 3P (512) 825-4330 cxl plcy 763109644

ngascon/ Customer called to cancel wife's insurance policy and provided necessary details. pi not avail sent cancellation letter to customer.

LE, VAN T
5847 MIDCROWN DR
SAN ANTONIO, TX Zip : 78218 4148 47

(806) 224-8111

ngascon/

(708) 351-9910 robins sims howell hsbnd 698097283

ngascon/ Customer wanted to know how to make a claim for insurance coverage. initiate claim after prvdng benefits/ cpo emailed

POWELL, TEE A
15749 DANTE DR
SOUTH HOLLAND, IL Zip : 60473 file XLM

GOT INFECTION ROBIN SIMS-POWELL ROBINJS@COPPER.NET 7083519910

(785) 491-5018 j5mdaf jfmdas botcs jacquelyn insruance united cu add J5MDAS

ngascon/Customer inquired about credit insurance coverage and premium details.

(972) 480-7285 alicia san dejo hsbnd dcsd 445290gus 278 albert a sendego 2142 calen dr tx po box 154535 75015

ngascon/Customer inquired about a policy after husband's passing and confirmed it was an accidental death insurance.

755620660 SENDEJO, ALBERT A
PO BOX 154535
IRVING, TX Zip : 75015 4535 35

dinolso sprouse overpymnt (631) 456-0091 hold ocmes up 633699547

ngascon/ Customer inquired about overpayment notification and next premium payment details.

DINOLFO, SAL
103 COUNTRY VILLAGE LN
E ISLIP, NY Zip : 11730 3521

regin bernanrd (401) 465-0949 applied for plcy take money 1st june 33 qrtrly but did not take money / did not get it what happen 746750260

ngascon/ pi called to chk if we rcvd the payment and did not see we deduct premium to her account/ adv pymnt was rcvd, pymnt date and bllmth cnfrmed. CHG CVRG AND ADV TO FILL OUT THE FORM SHE RCVD

BEDNARZ, LEYDIN
41 COUNTY ST
BLACKSTONE, MA Zip : 01504 1510 41

ERIC ESRO (706) 586-1360 MOTHER DCSD RECENTLY CNFRM CVRG WHAT TO DO SISTER OR HIM BENE 760939451

ngascon/Customer inquired about insurance policy for deceased mother and how to file a claim. Provided information on the insurance policy and initiated the claim process, sending forms via email.

PALMER, CYNTHIA CHAMBERS
520 KING ST # B
MONROE, GA Zip : 30655 1825 19

CHOKING ON HER FOOD RESTO THROAT DEVICE ATTACHED A FLASHLIGHT TO THROAT/ 05/23/2026 06/04/2026

ERICFROMME333@GMAIL.COM 7065861360

(252) 361-2595 presley prisa chk plcy add12910 626127961 status of plcy 05/26

ngascon/Customer inquired about the validity of a policy after the death of her husband. Verified coverage, initiated claim process after providing cvrg benefits, sent cpo v mail and updated address for future correspondence.

PRESSLEY, JAMES L
800 WESTMINSTER LN
KINSTON, NC Zip : 28501 2768

po box 7 kinston nc 28502

theresa pressley 2523612595 05/26/2026

carol barker hsbnd dcsd 01/19/2016 (812) 881-9502 still have chrg charles barker

ngascon/ Customer inquired about a refund related to deceased husband's insurance and missing death certificate. Informed customer to call back next week to check on the status of the death certificate and refund.

656719398 carol a barker BARKER, CHARLES C
2838 HARDSCRABBLE RD
SPENCER, IN Zip : 47460 5868

snadra smith cxl pcly lapsed reinstate 743744387

ngascon/ pi called to reinstate plcy/ prv info

SMITH, SANDRA
1498 KILLARNEY CT UNIT C
OCALA, FL Zip : 34472 9121 68

robert shuwich have claim status (575) 294-9873 755759095

ngascon/ Customer inquired about the status of a claim and was transferred to the claims department for further assistance.

HEWETT, ROBERT
1900 N SOLANO DR APT 65
LAS CRUCES, NM Zip : 88001 1761 65

lisa huckley chk plcy (330) 571-0618 44266 761 e huntley

ngascon/Customer inquired about policy details and decided to cancel one of the plans after clarification and confirmed the cancellation via email.

761735815 hap chubb CIMINO-HUNTLEY, LISA
761 E SPRUCE AVE
RAVENNA, OH Zip : 44266 3347 61

1. 259-7664 sky notice of loss dad dcsd mohammed den 131 n colony surf dr lilywop wa 98555 16218 prarie highets st se yelm wa 98597

ngascon/Customer inquired about coverage after the death of his father.Confirmed no active coverage under the father's name and offered to suppress future mailings.

743783856 DEEN, MOHAMMED H
16218 PRAIRIE HTS SE
YELM, WA Zip : 98597 9531 18

(727) 221-1851 pamela johnson insurance info 17 monthly J77EEV

ngascon/ Customer inquired about hospital insurance details and payment process.

(208) 661-0121 PATRICIA FLEMMING CNA OLD PLCY 716267796 CHG BLLMTH WHO IS BENE

ngascon/ PI needed to change bank account information and beneficiary details / Sent forms for beneficiary change and updated bank account via email and mail.

736 LAKELAND ID 83858

FLEMING, PATRICIA J
15167 N PINEVIEW ST
RATHDRUM, ID Zip : 83858 5050

isaac johnson (215) 681-1717 what cvrg on the cards

ngascon/ Customer inquired about card coverage details.

(585) 235-2983 alberto brummel authorization form confused 763036153

ngascon/ Customer confused about authorization form and payment process for insurance. Explained the need for a check and authorization form to set up auto pay from savings account.

BROMELL, ALBERTA
75 STANTON ST
ROCHESTER, NY Zip : 14611 2837

(320) 224-7430 beverly turnhills more info insurance cvrg dont rmmbr what she have cnfrm bene sent to her

738252496

ngascon/ pi called to get copy of plcy/ sent v mail

FERNHOLZ, BEVERLY I
455 DEWEY ST APT 202
FOLEY, MN Zip : 56329 8418

(386) 561-8131 carolyn mcguirity life insurance mortgage suntrust status of plcy submitting pymnts and due autopay billpay

richard b carolyn a 001101666202 mcgarity mnsta life 1045 torchwood dr fl 398 mountain laurel chapelhill nc 250.56 annualy

ngascon/ Customer inquired about a life insurance policy and its status after making payments.

745545354 MCGARITY, RICHARD
1045 TORCHWOOD DR
DELAND, FL Zip : 32724 9400 45

(786) 343-9531 thomas cater 8yc j4ycl5

ngascon/ Customer inquired about insurance activation and payment details.

knowlton edward (907) 339-9485 chrg what is the chrg for 762743863

ngascon/Customer called about unexpected charges and requested cancellation of an insurance policy.

KNOWLTON, EDWARD L
15932 SHIMS ST
EAGLE RIVER, AK Zip : 99577 9337 32

(714) 722-1186 joynarr chrg 99 qrtrly never signedup sent poa 300 add oak canyon hills 91709

ngascon/ Customer noticed unexpected charges for an insurance policy they did not sign up for. Canceled the policy and arranged for a refund of the last payment.

757114971 MILLER, JOY
2077 OAK CANYON LN
CHINO HILLS, CA Zip : 91709 2323 77

(817) 615-9851 pacola william get info abt plcy 762534013

ngascon/ Customer called to inquire about their policy and requested cancellation of their service.

WILLIAMS, LEOLA
1721 E DAVIS AVE
FORT WORTH, TX Zip : 76104 6221 21

(815) 978-5498 taylor dcsd pi patsy elfields 730313454 661747095 add 5ok 735056959 ILLINOIS BANK & TRUST add

ngascon/ Customer called to report the account holder's passing and requested cancellation of coverage.

FIELDS, PATSY L
3213 PIPER CT
ROCKFORD, IL Zip : 61114 7246

tyler stull 8159785498 04/10/2026

(702) 241-4714 tla vanz cxl plcy messing business called taking money again twice no money 763032381

ngascon/ pi called to cxl plcy/ educ

LYNCH, TINA C
9420 W WIGWAM AVE UNIT 345
LAS VEGAS, NV Zip : 89178 2478 95

09061948

(850) 291-9718 sampson martin lorraine offer rcvd thru bank hap 822092345914 j4wfhy

ngascon/

06/17/2026

alston betty (919) 777-4878 draft betty rest home poa daughter chk monthly first bank what is the chrg for accdntl 33 carr lane willington nc 27546

ngascon/ Customer inquired about a draft from a checking account related to insurance. Verified insurance coverage and arranged to send policy details via mail.will send poa thru email

749656654 ALSTON, BETTY H
PO BOX 638
MAMERS, NC Zip : 27552 0638 38

(973) 610-7591 morhouse donna hsbnd dcsd yr ago cnfrm status of plcy jeffrey moorhouse 395209tnj

ngascon/ Customer inquired about the status of a deceased husband's insurance policy. Confirmed the policy is still in force and processed cancellation.

MOORHOUSE, JEFFREY
6 GLENBOURNE DR
BOONTON TWP, NJ Zip : 07005 9139 06

donna moorhouse 9736107591 03/04/2025

(336) 378-9841 gail mcneil 645900756

ngascon/ Customer called to verify policy details and payment information. Provided payment amount and instructions for updating banking information.

LANIER, GAIL
1412 COMSTOCK LN APT IN
GREENSBORO, NC Zip : 27406 4706

(858) 395-2555 maxine price follow up submitted clm 762655392 762836216

ngascon/ Follow up on a claim submission for hospitalization coverage. Scheduled a callback with a claims specialist to check on the claim status. 762836216

PRICE, JESSE C
5342 SILVER SUN DR
APOLLO BEACH, FL Zip : 33572

(937) 823-9233 thomas cook father dcsd status of plcy charles buck

ngascon/ Customer wanted to check the status of a policy related to a deceased family member. Cancelled the policy and confirmed the address for sending cancellation confirmation.

604690129 CUPP, CHARLES E
875 ROCKY POINT SCHOOL RD
WILLIAMSBURG, KY Zip : 40769 9586 75

thomas cupp 9378239233 05/14/2026

104 meyer ave dayton oh 45431

(478) 338-1380 roderick semmy cxl plcy

ngascon/Customer wanted to cancel their insurance policy. Cancelled the insurance policy and confirmed via email.

762737162 FINNEY, RODERICK
3515 WARPATH RD
MACON, GA Zip : 31217 4945 15

(616) 350-7541 kitty hambrick question abt actvtn form cu single vs fam J7N8HD

ngascon/ Customer inquired about insurance coverage options and activation form details.

(509) 240-2199 yvonne pop looking for life insurance gesa cu goes down half 70 j49nj1

ngascon/

(860) 643-2355 carol st jamaine 640670335 card expired

ngascon/Customer called regarding issues with automatic withdrawals and billing fees. Explained the situation regarding the payment method and provided options to verify the policy online.

ST GERMAIN, J YVON
40 MCCABE ST
MANCHESTER, CT Zip : 06042 1922

(703) 898-2617 cecilia samior brother dcsd pymnt due/ louis d tabois 747767671

ngascon/Customer inquired about insurance status after brother's passing.

TABOIS, LOUIS D
168 W KINGSBRIDGE RD
BRONX, NY Zip : 10463 7309 68

CECELIA A TABOIS

(808) 308-9800 rustic luzano jr compnstion er 05/28/ 757982296

ngascon/Customer inquired about compensation for hospital stay and requested policy cancellation.

LOZANO, RUSTICO P
84-110 KAPAKAI PL
WAIANAE, HI Zip : 96792 1815 10

(718) 753-7984 david calimar 734453380

ngascon/Customer inquired about beneficiaries and policy details for their coverage. Provided beneficiary information and confirmed policy document request is processing.

COLLYMORE, DAVID
4615 GLENDALE COURT
BROOKLYN, NY Zip : 11234 8821

sue richardson (682) 232-6468 closed chk ystrdy 625819808

ngascon/ Customer requested to switch insurance payment to a new checking account

RICHARDSON, JACK
4402 NEW MEADOW DR
MANSFIELD, TX Zip : 76063 5548

betty muler mavis sweat sister dime\ntia poa assisted livign status of plcy (904) 962-1344 742820329

ngascon/Customer inquired about insurance policies for her sister and deceased husband.

SWEAT, MAVIS
8440 COUNTRY CREEK BLVD
JACKSONVILLE, FL Zip : 32221 6572 40

665220887 SWEAT, EDWARD
8440 COUNTRY CRK BLVD
JACKSONVILLE, FL Zip : 32221

betty 9049621344 04/06/2013

(913) 522-6636 john fegan cxl plcy and poe 760093091

ngascon/ Customer requested to cancel policy and stop monthly charges.

FAGAN, JOHN D
2001 W 86TH ST
LEAWOOD, KS Zip : 66206 1515 16

(704) 905-4261 cordelia hailey find out have cvrg 28208 762844532

ngascon/Customer inquired about coverage details and emergency room coverage.

KELLY, CORDILLA T
916 STATE ST
CHARLOTTE, NC Zip : 28208 4152 16

(516) 783-4979 adrian hsbnd dcsd casprian lttr rcvd alrdy rcvd 3.00 chk

ngascon/Customer inquired about a refund process after husband's passing and confirmed necessary steps to complete the form.

KRASKIN, BENJAMIN
23 GRYPHON DR
MONROE TWP, NJ Zip : 08831 7928

charles click (314) 974-7887 rcvd bill cheryl wife 762847192

ngascon/Customer wanted to understand coverage details and payment options for a hospitalization plan. Explained coverage activation upon payment and provided options for payment and claim form request.

QUICK, CHARLES
807 SHANNON HILLS LN
ROBERTSVILLE, MO Zip : 63072 1445 07

ERICA RAY (608) 295-7993 STATUS OF PLCY 2000 NOT MARRIED 701441212

ngascon/ Customer inquired about the status of old insurance policies and confirmed they were canceled.

VERTZ, ERIKA
1708 GREEN VALLEY DR
JANESVILLE, WI Zip : 53546

ANNIE J BECK RCVD BILL OYMNT CONFUSED OWE SENT 14.50 (770) 560-5833

ngascon/ Customer inquired about payment status and insurance coverage details.

BLACK, ANNIE J
103 PONE ST
DARLINGTON, SC Zip : 29532 5331 03

(702) 277-9812 joseph sisento email billing did not get thru ccrd switch make pymnt chg bllmth 746116920

ngascon/ Customer inquired about making a payment and reinstating automatic billing after credit card changes. Informed customer to make payment online and set up automatic billing through the website.

SCISCENTO, JOSEPH
11255 TENZA CT
LAS VEGAS, NV Zip : 89141 3935 41

(850) 207-9557 wayne schumm card dont remember if signed 48498 whisper dr fl 32504 members first cu hap

ngascon/Customer inquired about card activation and policy status.

SCHUMM, WAYNE H
4498 WHISPER DR
PENSACOLA, FL Zip : 32504

(704) 806-8973 latoya st hill accdntl dont want cxl 763174647

ngascon/Customer wants to cancel accidental life insurance policy. Cancelled the accidental life insurance policy and confirmed via email.

ST HILL, LATTOYA
785 BRAIRCLIFF RD
ROCK HILL, SC Zip : 29730

JAMES BARBARA FREEMAN (770) 330-3849 MOM SENT EMI L TO CHG BLLMTH THEY DID RESENDING EMAIL COPY TO HIS ADDRESS 649611753

ngascon/ Customer requested to resend an email to update bank account information for their mother’s policy. Resent the email to the correct address as requested by the customer. SENT ALSO TO OTHER EMAIL TSSEMAILTESTING@GMAIL.COM

JIMFREEMAN@ELLIJAY.COM FSA91@GMAIL.COM TSSEMAILTESTING@GMAIL.COM

FREEMAN, BARBARA
PO BOX 902
JACKSON, GA Zip : 30233 0000

06/18/2026

(877) 517-0556 lorriane spoken and lee cut off billing set up accnt not enter password mnaual billing fee 762984746 J86L8Y

ngascon/ Customer called to discuss billing issues and account setup. decided to cancel the policy but was informed about auto pay options. will go online to set up accnt

NASH, DEIDRE W
1712 PLAZA DR
MARRERO, LA Zip : 70072 3346

(315) 697-7676 lawrence elbY 8558829536 630126182 have chrg mrch 5.40 june what is the chrg for

ngascon/Customer inquired about unexpected charges related to an insurance policy. Explained the accidental death and dismemberment insurance policy and confirmed the customer will keep the coverage.

FALSEY, LAWRENCE M
2567 PINE RIDGE RD
CANASTOTA, NY Zip : 13032 4649

(334) 244-9999 nana jet 823790h0000 mary biggs 8132 35206 al

ngascon/

(970) 201-2385 euginie mcumphry chg 2010 to fmg copy of plcy navy fcu add mcgillivary 125829984

ngascon/Customer inquired about coverage details and verification of insurance with Navy Federal. Informed customer that no coverage was found under their name with Navy Federal.

750145444 MCGILLIVARY, EUGENIE
2649 EMERALD RIDGE LN
GRAND JUNCTION, CO Zip : 81506 1757 77

fall creek dr 81503 280

(334) 332-2492 annete lambarty with christine mom mnmntl life status of plcy 757024029 748380238 ascend

ngascon/Customer wanted to check the status of insurance policies. Provided details about two active policies and their coverage.

LOMBARDI, CHRISTINE B
2027 DEERWOOD AVE
MURFREESBORO, TN Zip : 37130 1907 27

(508) 394-6705 734606860 madeline leblanc nov 28 pymnt rcvd 27 13.45

ngascon/

LEBLANC, MADELEINE M
7 HAYWOOD AVE
S YARMOUTH, MA Zip : 02664 1817

(412) 372-1909 ella holbrooke rcvd lttr last week hsbnd stanley j dcsd 742046493

4175

ngascon/Customer inquired about insurance coverage after the death of her husband. Informed customer about suppressing future mailings and refund process.

HOLBROOK, STANLEY J
417 IVANHOE DR APT 611
MONROEVILLE, PA Zip : 15146 1924 29

ella holbrook 4123721909

(207) 423-4952 laurie mother dcsd irigo fcu 972576 ruth ann peters 04282 42 chestnut dr

ngascon/ Customer inquired about deceased mother's life insurance policy.

carol irino hazel maxlein dcsd mother (209) 304-3033 662777574

ngascon/Customer inquired about filing a claim for her mother's insurance policy. Filed a claim and canceled the policy, xfer to clms

MCSWANE, HAZEL
PO BOX 148
PLYMOUTH, CA Zip : 95669

fell bathroom broke both legs 4 days later

carol moreno 2093043033 06/14/2026

(516) 273-6791 vera senturelli for sister catherine anese add 733005125

ngascon/Customer wanted to file a claim for accidental death coverage. Claim form will be sent via email

ANNESE, CATHERINE M
162 JOEL M AUSTIN RD N
CAIRO, NY Zip : 12413 3271

add accident alvera santarelli vcsantarelli@verizon.net 5169879113 04/12/2026 43 sunnyhill dr e norwich ny 11732

(513) 499-6377 stephanie huntley james make pymnt cu negative 30.45 759119842

ngascon/ Customer called to make a payment but was informed it must be done online or via mail.

HUNTLEY, JAMES
9014 FONTAINEBLEAU TER
CINCINNATI, OH Zip : 45231 4808 14

(304) 654-4301 karen wilham cxl plcy dont want to cxl wilhelm 730680743

ngascon/Customer called to discuss canceling insurance and reinstating coverage. Update account information and sent a form for the customer to fill out.

WILHELM, KAREN J
6 NILAN DR
HURRICANE, WV Zip : 25526 1727 06

(518) 852-0954 roy pintuff 758493692 09141962

ngascon/ Customer requested to cancel their insurance policy due to having other coverage.

PINTO, LORI
4 LINTON AVE
ALBANY, NY Zip : 12205 3216 04

(863) 899-2275 apolo smith rcvd lttr cnfrm plcy just applied midflorida cu cxl 763141011

ngascon/ pi called cxl plcy/ prv info

SMITH, PAUL H
6000 LAKEWOOD LN
LAKELAND, FL Zip : 33805 7623

(971) 727-6308 davie ordeaf rcvd doc in the mail no longer with union trade worker

ngascon/ Customer inquired about life insurance eligibility after receiving a document.

(816) 882-9155 gary taylor cx lplcy 753420120 06281944

ngascon/ Customer requested to cancel their insurance coverage.

TAYLOR, GARY
1026 BLUEBERRY LN
LIBERTY, MO Zip : 64068 1313 26

(301) 502-4324 shiela wargela form plcy 763113581

SHEILAWORJLOH50@gmail.com

ngascon/Customer requested to cancel a policy and confirmed cancellation details.

WORJLOH, SHEILA
2115 COLUMBIA PL
LANDOVER, MD Zip : 20785 4953 15

(470) 315-1770 morella cox / grady middlebrooks father add hrtfrd dcsd stop chrg cxl 630444825

ngascon/ Customer notified about father's passing and requested to stop automatic drafts from his account.

MIDDLEBROOKS, GRADY H
204 BRENTWOOD DR
ROSSVILLE, GA Zip : 30741 0000

morella cox 4703151770 05/13/2026

SHIELA WILLIAM FERGUSON CU SAV 61.26 WHAT IS THE CHRG CXL RFND (769) 281-0708 1105 NE MS 390 BROKHAVEN 762535588

ngascon/Customer called to cancel an insurance policy and request a refund for unauthorized charges.

WILLIAMS, SHIELA K
1105 S SECOND ST NE
BROOKHAVEN, MS Zip : 39601 4222 05

(718) 765-5708 JEROME PHILIP KUPAL PYMNT APPLICATION 749071067 UTM0918 - Rate Set invalid for segment

ngascon/ pi called if application rcvd/ prv info and chg cvrg lttr was sent

PHILIP, JEROME
1210 LORING AVE UNIT 2I
BROOKLIN, NY Zip : 11208

(360) 349-0185 debbie hill called 1st momnnth 90.00 takne out add rfnd 758455381

ngascon/Customer called to check on the status of a refund for additional coverage. Confirmed the refund was processed and will be credited to the customer's account.

HILL, DEBBIE A
7302 BETHEL BURLEY RD SE
PORT ORCHARD, WA Zip : 98367 9523

(510) 299-0231 charlotte hernandez make pymnt of accnt 672647382

ngascon/pi called to make a pymnt/ prv pymnt status and nxt billing

HERNANDEZ, CHARLOTTE
2660 NEVADA ST
UNION CITY, CA Zip : 94587

(360) 936-7772 elena hasting dont have plcy number have question 746583171

ngascon/Customer requested information about their insurance policy and coverage details. Provided policy numbers and confirmed coverage for the fiancé.

HASTINGS, LUWAINA A
358 KRUGER RD
ONALASKA, WA Zip : 98570 9709 18

06/23/2026

john cuksen john ludwig (215) 805-7659 mnsta life add not add death if theres another plcy with mnsta life 631342526 add 1206 ia 222 s 20th st 759317939 add mnsta life

ngascon/Customer inquired about life insurance policies for a deceased individual. Confirmed details of life insurance policies for the deceased and processed cancellation request.

COOKSON, JOHN
114 S 20TH ST # 402
DENISON, IA Zip : 51442 2251

mr. ludwig 2158057659 06/04/2026

2516 tulip st philadelphia 19125 pa

(314) 974-8463 christen with jayson conect with claims 714645523

ngascon/ Customer requested to be connected to claims department for assistance with a claim.

RAMSEY, RICHARD G
3826 DEWEY AVE
ARNOLD, MO Zip : 63010 4509

kristen edens 3149748463 12/05/2025

(901) 568-0928 lousi mask hsbnd richard chg banks chg bllmth

ngascon/ Updating bank information for automatic payments. Informed customer that a form will be mailed to update bank information.

759625304 MASK, RICHARD
4414 SHERRYCREST CV
MEMPHIS, TN Zip : 38128 1733

(601) 543-2344 chad wick why cxl plcy 761462272

ngascon/ Customer wanted to know why their policy was canceled. Explained cancellation due to payment issues and offered to send a reactivation form.

WILLIAMS, CHARLES E
PO BOX 110
LUMBERTON, MS Zip : 39455 0110 10

(218) 839-9795 gary son david pearson hrtfrd 713293901 status of plcy

ngascon/Customer inquired about the dollar amount of a canceled insurance policy for their son. Informed the customer that the coverage is canceled and no longer in force.

PETERSEN, DAVID
723 F ST NE
BRAINERD, MN Zip : 56401 2748

(623) 399-9404 beverly dudson union west bank if have hsptl cvrg or do dutson 13618 n hawton dr suncity az 85351

ngascon/ Customer inquired about hospital coverage and activation of cards received. Confirmed no active hospital cash coverage

762884036 DUTSON, BEVERLY
13618 N HAWTHORN DR
SUN CITY, AZ Zip : 85351 2319 18

(706) 506-4783 david suaite rcvd lttr peach state fcu what plan hap

ngascon/ Explained hospital accident insurance coverage details to the customer.

(732) 382-2444 kathleen doff 762002351 file a clm

ngascon/Customer requested a claim form after hospitalization and discussed coverage details. Claim form will be emailed

DOPF, KATHLEEN
39 S 22ND ST
KENILWORTH, NJ Zip : 07033 1627 39

nj 05/18/2026 05/19/2026

kadoo209@aol.com 9082448166

(703) 980-7710 alma kine arlington commnty fcu mnsta J4Y9JC

ngascon/ Customer inquired about sending late insurance activation paperwork. Confirmed that it is okay to send the paperwork late.

(205) 744-7039 JO ANN WHITE 736979524 STATUS AND BENE

ngascon/Customer inquired about policy details and requested a change of beneficiary. Sent beneficiary designation form to customer's email and provided information about the policy.

WHITE, JO A
1548 PLEASANT GROVE RD
DOLOMITE, AL Zip : 35061 1129 48

(352) 256-9274 DENNIS WILLEY ROBERT RADIANT CU VER MAILING ADDRESS J4YCTA

ngascon/ Verified mailing address for insurance form submission.

(800) 682-4822 JOSE DELA PENA APRIL 2024 900820-42 06802713 CHERYL DELA PENA 808 NORWEST 133RD AVE FL 3325 SUNWEST
BOOTH

VA AND TN

60422553 6042589 6044825

ngascon/ Customer inquired about documents related to deceased wife's insurance

DELAPENA, MS CHERYL B
5205 BARTONS CREEK CT
SUFFOLK, VA Zip : 23435 2689

(971) 394-2399 helen executer estate dcsd april this yr cna status of plcy patricia a oliverio 679573796 29 lakeview ave ct 06516 242 pine tree dr ct 06477

ngascon/3p called cnfrm cvrg info and status pi dcsd/ prv info

WELLS FARGO HOME MORT(FORMERLY WORLD SAVINGS 679573796

OLIVERIO, PATRICIA A
10804 1ST LN N
ST PETERSBURG, FL Zip : 33716 3237

756747611 MIDFLORIDA CREDIT UNION
759914415 GTE FINANCIAL

OLIVERIO, PATRICIA A
242 PINE TREE DR
ORANGE, CT Zip : 06477 2949 04

helen breuler 9713942399 04/27/2026

(937) 694-4989 connie curpatrick rcvd mail insurance thru bank dont want one bank of tn

ngascon/ Customer inquired about accidental insurance and requested to keep one policy while not activating another.

761088143 KIRKPATRICK, CONNIE E
4845 JEREMIAH RD
COOKEVILLE, TN Zip : 38506 8746 45

debra williams hsbnd insurance (919) 394-6581 rcvd lttr by mnsta life debited chg over? 762369871

ngascon/ Customer inquired about a letter regarding husband's insurance coverage changes.

WILLIAMS, ANDRE
483 PINEY GROVE CHURCH RD
LA GRANGE, NC Zip : 28551 7707

(256) 476-5517 thomas stackhouse redstone surgery last week file a clm 06/18/2026 762724243 recup

ngascon/Customer inquired about filing a claim under their policy. Scheduled a callback from the claims department for the customer.

STACKHOUSE, THOMAS
1895 COUNTY ROAD 305
MOULTON, AL Zip : 35650 8515

velva l smith hampton (404) 587-0249 took bill 762915973

ngascon/ Customer inquired about payment issues and how to pay online for insurance. Provided website for online payment and explained payment options.

HAMPTON, ROSA L
1176 BELL AVE
ATLANTA, GA Zip : 30344 4322 76

(317) 724-8117 ronick baugh rodnick her chk accnt trying find out info on his accnt 2732 caventrie garden dr n vernon 47265 in 2732 Caventrie Garden Dr N 652 n oakland ave indianapolis in 46201

ngascon/ Customer inquired about account details after wife's passing and requested policy changes. Updated address, arranged to send a copy of the policy by mail, and confirmed changes to account information.

610012286 BAUGH, RONALD
652 N OAKLAND AVE
INDIANAPOLIS, IN Zip : 46201 2437

(919) 791-7850 irish jay rondon sign up one plcy autopay not letting her other cvrg 762337245

ngascon/ Customer unable to activate one policy for auto pay; provided instructions to reactivate it.

RONDON, IRIS J
1225 NICOLE ST APT 1301 FORT WORTH, TX Zip : 76120

(863) 763-8478 phyliys sarros sarros james pi dcsd 741082073

ngascon/Customer inquired about policy after husband's passing. Terminated coverage and arranged for cancellation confirmation to be sent.

SARROS, JAMES
7645 STATE ROAD 78 W
OKEECHOBEE, FL Zip : 34974 9741

PHYLLIS SARROS 8637638478 06/13/2026

(914) 737-6978 william banker have accdntl cxl plcy 740840635

ngascon/Customer requested to cancel accidental insurance policy. Cancelled the insurance policy and confirmed via email.

BANKER, WILLIAM W
37 ROCKY RDG
CORTLANDT MNR, NY Zip : 10567 6530 37

(309) 750-2628 nelina millard nilla r chg leon chg name ghp 8837374 miller 763009513

ngascon/Customer requested a name change on their policy and inquired about payment options. Informed customer to send a written request with ID for name change and offered direct billing options.

MILLER, ARD R
1306 EAST OAKLAND AVE
BLOOMINGTON, IL Zip : 61701

(334) 361-1725 frances coop all sickness benefit max fcu how much monthly J4TCBA j420ca

ngascon/ Customer inquired about monthly insurance costs and confirmed enrollment in a plan.

(731) 418-2128 john merritt think have chrg chk qrtrly switch banks more info how muhc and plcy 747205264

ngascon/Customer inquired about insurance charges and policy details. Sent policy information to customer's email address.

MERRITT, JOHN
1010 OAKLAWN ST
MILAN, TN Zip : 38358 6520 27

suzan morris mother has plcy dcsd 03/27/2026 (801) 815-8754 tierra

ngascon/Customer needed assistance with a policy after the death of her mother. Filed a claim for accidental death and provided information for cancellation and refund. xfer to clms

susan morris 8018158754 03/27/2026

756174602
756251962 zions bank BABCOCK, IDONNA
11313 S BELL RIDGE DR
SANDY, UT Zip : 84094 5414

(585) 281-5069 wanda sharon cxl plcy with bank no longer banking 6763036418 larry sharron 18 sunny 14514 763035930 01141957

ngascon/Customer called to cancel a life insurance policy due to no longer being affiliated with the bank.

snoopy069@rochefter.rr.com

763036418 SCHEERENS, LARRY
18 SUNNYSIDE LN
NORTH CHILI, NY Zip : 14514 1126

(610) 605-0303 kupal

ngascon/

(678) 701-5225 fredrick hicks motger last yr dcsd debit what is the chrg for emma 762353048

ngascon/ Customer inquired about a debit from a deceased mother's account and requested to cancel the policy. Cancelled the policy and arranged for a refund form to be sent via mail. Customer requested a claim form to be emailed.

HICKS, EMMA L
2774 ROYAL OAKS DR
TALLAHASSEE, FL Zip : 32309 2557

fredrick hicks 6787015225 05/04/2025

3350 n lake parkway suite b4 atlanta ga 30345

fred@fredhicks.com

(804) 561-3651 billing mnsta life 762367874

ngascon/ Customer inquired about billing and payment options for life insurance. Customer will fill out and mail the charge authorization form to update payment information.

JACKSON-MARSHALL, BARBARA
6940 JAMES TOWN RD
JETERSVILLE, VA Zip : 23083 2640

(503) 329-0175 roy patrick chubb mail dont know anything

ngascon/

peggy schincher (321) 749-6809 mom dcsd closed accnt entitled premium back 760632407

ngascon/ Customer inquired about premium reimbursement after mother's passing and needed to send a death certificate for processing.

FINCHER, PEGGY J
1280 ARLINGTON AVE
MERRITT ISLAND, FL Zip : 32952 5402 80

(954) 801-7111 jerry white chg draft premium chg bllmth 758264150

ngascon/ Customer requested to change bank information for premium payments. Informed customer to fill out a form or use the online portal to update bank details.

WHITE, JOMARIE L
4748 SE COPPERWOOD TER
STUART, FL Zip : 34997 2131 48

(501) 644-2182 sylvia howard rcvd lttr mail pull money set up chg bllmth 762708140

ngascon/Customer called to set up auto payment for insurance but needed assistance with account information. Sent a form to the customer via email for setting up auto payment.

HOWARD, SYLVIA
13625 UPPER STEEL BEND RD
SCOTT, AR Zip : 72142

(912) 230-0847 EMILY GORDON GOT PAPER FIVE STAR CU RECUP J4YF7S

ngascon/ Customer inquired about an affordable plan and how to enroll.

(310) 529-4938 ANNE mother dcsd ge capital assurance accdnt 671847214

ngascon/Customer inquired about mother's canceled insurance policy after her passing.

BERKOWITZ, SANDRA E
11927 TABOR ST
LOS ANGELES, CA Zip : 90066

robert gonzales (661) 703-5194 family J7MSFY

ngascon/ Customer inquired about family plan options for insurance coverage.

06/24/2026

mitchelll file a clm 734734029 (630) 973-9214 linda zerwin 407 locust lane roselle il 60172

ngascon/ Customer called to file a claim for an estate and requested confirmation of cancellation.

ZERWIN, MITCHELL J
PO BOX 1937
ONECO, FL Zip : 34264 1937

(857) 293-3460 gayle harris mnsta writing chk paying bill 762653007

ngascon/ Customer inquired about which company to write on a check for insurance payment.

HARRIS, GAYLE M
404 WILKINS GLEN RD APT 404
MEDFIELD, MA Zip : 02052 2026 68

(204) 293-6454 wrong number

ngascon/

(502) 599-9696 molley wolfram executor richard m trautwein dcsd 03/08/2022 have life insurance pheonix assurance cmpny NY pd2593 file a clm liquidation filed a clm/ sold in 1990 cna still active? or paid whole

ngascon/ Customer inquired about a life insurance policy for a deceased individual and sought information on its status.

lawyer for 60 yrs louisville 8220 wolf pan branch rd prospect ky 40059

605929665 TRAUTWEIN, RICHARD M
444 S 5TH ST
LOUISVILLE, KY Zip : 40202

(415) 659-9170 stacey vasquez mary luthmeth mom debit 11.00 dcsd ******1781 55 po box 5541 somel st 93429 ca

ngascon/ Customer inquired about member's insurance and filed a claim. Filed a claim and arranged for cancellation of coverage with a refund. CPO EMAILED

748861781 SMITH, MARY L
PO BOX 15
CASMALIA, CA Zip : 93429 0015 15

stacey vasquez 4156599170 04/26/2026

THEGPARENTS2003@GMAIL.COM 4317 meadow dr sta maria 93455

(864) 642-8428 GEORGE WILSON 110 brookside cir 29654 762010188 762204541

ngascon/ Customer wanted to verify insurance policies and request claim forms. Sent claim forms to the customer's email and provided information on the claims process.

WILSON, GEORGE T
110 BROOKSIDE CIRCLE
HONEA PATH, SC Zip : 29654

LORRINE

(561) 835-9655 barbara smith 750673272 cxl cash value

ngascon/ Customer called to cancel policy and inquire about cash value.

SMITH, BARBARA A
4535 LUCERNE LAKES BLVD W APT 104
LAKE WORTH, FL Zip : 33467 8936 48

(206) 794-1224 valorie ferring hsbnd dcsd hrtfrd plcy last date 2007 671879323

ngascon/ Customer inquired about a policy after husband's passing and discussed refund paperwork.

FEARING, RICHARD
22910 90TH AVE W UNIT C101
EDMONDS, WA Zip : 98026 9409 31

(618) 928-1531 larry ander chk 30yrs what type insurance 4.95 697578355

ngascon/ Provided information on insurance coverage and claims process after pi dcsd. Explained coverage, provided claim process, and sent necessary information via mail.

ANDREWS, LARRY
PO BOX 113
WILLOW HILL, IL Zip : 62480 0113

patricia andrews 6189281531 06/22/2026

adam harris helen rcvd lttr mail dcsd (941) 726-6116 carolyn harris louise south 2600 cindy ave ponta gorda fl 33950

ngascon/ Customer inquired about insurance coverage for deceased mother and requested to stop future mailings.

HARRIS, CAROLYN S
2600 CINDY AVE
PUNTA GORDA, FL Zip : 33950 4608 00

(320) 403-8156 merilyn mariloe plcy number 762105760

ngascon/ Customer inquired about life insurance policy, realized it was accidental coverage, requested cancellation.

MARLOWE, MERLIN L
8753 O CIRCLE
OMAHA, NE Zip : 68127

(425) 231-8268 bryan carnahan status of plcy 762097026

ngascon/ Customer confirmed insurance policy is current and appreciated the information provided.

CARNAHAN, BRIAN D
1218 HILL ST
WENATCHEE, WA Zip : 98801

(405) 213-9778 kevin perey mothers accnt file a clm 740397883 02/25/2026

ngascon/Customer called to file a claim for deceased mother's insurance policy. Claim forms will be sent via mail; coverage will be canceled and refund processed.

PRAY, KAREN E
PO BOX 850253
YUKON, OK Zip : 73085 0253 53

KEVIN PRAY 4052139778 02/25/2026

(724) 712-3755 debra dunlap rcvd mail from dollar bank plan benefits j4tknt

ngascon/ Customer inquired about insurance plan benefits and premiums from Dollar Bank.

(410) 627-7200 jay brown address incorrect 595269gus286

ngascon/Customer called to correct an incorrect address on their policy.

763054999 BROWN, JAY I
15 GREENSPRING VALLEY RD
OWINGS MILLS, MD Zip : 21117 4101

12146 arbordale way palm beach gardens fl 33412

(503) 839-2844 marjorie harris sackier have info in the mail cu rivermark cu jaygik J4YD1K

ngascon/ Customer inquired about a credit insurance offer received in the mail.

thacker william (503) 559-8073 chg bkllmth 761847707

ngascon/ Customer received a past due notice and needed clarification on payment. Informed customer to pay online and clarified future payment schedule.

THACKER, WILLIAM
801 PLAYER DR N
KEIZER, OR Zip : 97303 7468 01

(256) 836-8233 charencepruitt get info benefit packet thru J77EET

ngascon/ Provided information about a hospital accident protection plan to the customer.

jeffer curry (661) 809-6784 reduce age 70 j7msfy

ngascon/ Customer inquired about life insurance coverage details and age-related payout reductions.

(661) 809-6784 hu

ngascon/

(951) 634-3565 672554139 status of plcy

ngascon/ Customer inquired about the status of an insurance policy and confirmed it was canceled.

KERN, BETTY J
1536 S STATE ST SPC 174
HEMET, CA Zip : 92543 7619

j4yfdc J4YFDC (615) 205-8925

ngascon/ Customer inquired about a sickness benefit card and coverage details.

walla laurie (308) 760-0493 chk billing chg bllmth what cvrg is for 745230655

ngascon/Customer called to check billing and update routing number after bank change. Informed customer about coverage and will mail a form to update routing number.

WALLA, LORI A
224 W 6TH ST
ALLIANCE, NE Zip : 69301 3340 24

henry 27 qrtrly chrg ster father poa cxl plcy what is chrg add 668877861

ngascon/ Customer inquired about a quarterly charge on a stepfather's account and requested to confirm and possibly cancel it.

210 hufrd 13326

WARDLAW, JAMES PLOWDEN C
116 E 66TH ST # 34
NEW YORK, NY Zip : 10065 6547

(702) 878-1462 shudette mcelroy member one vnda las vgs cu rcvd info recup benefit go down? dcrsd J4TCM8

ngascon/ Provided details about insurance benefits and coverage reductions based on age.

(334) 596-5542

ngascon/

06/26/2026

(256) 899-2106 brow nmcrarinf thomaseyette 11.75 751785617

ngascon/ Customer wanted to confirm details about their accident policy. Cancelled the insurance policy and confirmed cancellation details

SUMMERSETT, DONA K
3013 LYNN DR
FORT PAYNE, AL Zip : 35967

(786) 814-7442 joseph semphra 0000100502 SANINTFLEUR 490 nw 33168 SAINTFLEUR

ngascon/ Customer inquired about insurance coverage and potential claims for a past hospital stay.

760103141 SAINT-FLEUR, JOSEPH
490 NW 108TH ST
MIAMI, FL Zip : 33168

car accident

(404) 768-4126 william address add 13.50 30039 3991 762978336

ngascon/ Customer inquired about making a payment and verifying insurance details. decided to keep auto-pay and will send a payment today.

SIMPSON III, WILLIE
3991 WREXHAM DR
SNELLVILLE, GA Zip : 30039

(843) 598-8840 gerstavus daniels offer filled out sent 763178709

ngascon/ Customer inquired about an insurance offer and policy activation details.

DANIELS, GERSTAVUS Y
PO BOX 648
KINGSTREE, SC Zip : 29556

(770) 547-2234 lorina n garland regard hsbnd dcsd mnsta life cu gary d garland 677555681

ngascon/ Customer inquired about life insurance after husband's passing and decided to cancel the policy.

GARLAND, JERRY D
23 JOHNSTON ROW NW
CARTERSVILLE, GA Zip : 30121

lorina ann garland 7705472234 06/17/2026

jimmy jimmy smith (615) 945-6376 status of plcy 762100386

ngascon/ Customer inquired about policy status and name correction, confirmed payment method, and requested to update ID.

SMITH JR, JIMMY G
4426 BARREN PLAINS RD
SPRINGFIELD, TN Zip : 37172

(801) 592-0968 lynn lifesum behalf of aunt dcsd file clm joune leifson

ngascon/ Customer inquired about filing a claim for deceased aunt's insurance policy. Scheduled a call with a claims specialist and confirmed policy details.

762896961 LEIFSON, JUNE
166 S RIDGEVIEW DR
OREM, UT Zip : 84058

lynn leifson 8015920968 06/10/2026

(813) 520-8717 isabel hunt given wrong number find out card suncoast blue white black 900 hap J4VTJR b hunt po box 342 seffner fl 33583

ngascon/ Customer inquired about a hospital accident protection plan after receiving a card with no information.

(205) 935-3312 morris bay have insruance mnsta 6.75 762364104

ngascon/Customer wanted to discuss payment for insurance. Informed customer to send a payment along with a filled-out form to update the account.

WHITELEY, FAYE
389 WES YIELDING RD
HACKLEBURG, AL Zip : 35564

(406) 590-8623 todd c martin file a clm weyt hsptl fax form 822 47st s mt 3236 6th ave s great falls montana 59405

ngascon/ Customer wanted to file a claim and inquire about adding a spouse to the insurance plan. Sent form via email for adding spouse to family plan and provided insurance policy copy.

743304385 MARTIN, TODD C
822 47TH ST S
GREAT FALLS, MT Zip : 59405

wife 19-21 june andrea e martin

(501) 580-4420 christine bennett several plcies update amount 18-113-952 11208 bing valley dr ar 72212 superior federal

ngascon/ Customer inquired about updating several insurance policies and coverage details.

762508137 BENNETT, CHRISTINE W
11208 SABINE VALLEY DR
LITTLE ROCK, AR Zip : 72212

1994 637131345 530mgxedh

10k truservice lc2721460 07/2022 trustage

595227gus286 762508137 truservice 375298gus 637131345 arvest hrtfrd 637131345

(972) 978-7818 find info texas trust cu mnsta life j49v7n J49V7N

ngascon/ Provided information about an accidental death and dismemberment insurance offer.

(309) 338-6342 rose smith hsbnd dcsd have accdnt merimerabank cxl plcy 61427 cuba il 912 douglas st
checking 4.95

ngascon/ Customer inquired about canceling an accident insurance policy after husband's passing.

SMITH, ROSE M
PO BOX 293
CUBA, IL Zip : 61427

SMITH, EUGENE D
PO BOX 293
CUBA, IL Zip : 61427

(800) 262-2000 charlotte smith 2 plcies status of plcy free add 5779188863 66540761 don h smith 8827 trial lane tx 77036 houston 6143 angela smith

ngascon/ Customer inquired about the status of canceled accidental death policies. Confirmed that the policies were canceled.

666540761 SMITH, ANGELA (LEE) 103 settlement dr 78624
118 EMERALD LOOP
FREDERICKSBRG, TX Zip : 78624 5847

658083984 SMITH, DON H
8827 TRIOLA LN
HOUSTON, TX Zip : 77036

(719) 232-6067 jim carlson status of plcy old paper 668852397

ngascon/ Customer inquired about a life insurance policy and confirmed details.

CARLSON, JAMES A
1517 SANDERSON AVE
COLORADO SPGS, CO Zip : 80915

(617) 470-9900 donna tatlow chg bllmth 1st bank pnc bank merged 746857002

ngascon/ Customer requested to change billing information due to a new bank account.

TETLOW, DONNA
300 E 17TH AVE APT 1322
DENVER, CO Zip : 80203 1250

(928) 277-4527 sharon goodnan chg bene chg insruance 745901541 son dcsd

ngascon/ Customer requested a form to update beneficiary information for a group policy.

GOODMAN, SHARON D
3150 PINE DRIVE
PRESCOTT, AZ Zip : 86301

(817) 689-8665 barbara reynold brown brother poa lawrence welton webb ss sent chk to wrong bank/ chgd blmth 761631166

*080 Account Type : S/DR

ngascon/ Customer inquired about updating bank information for a relative's account after a payment issue. Instructed customer to fill out and mail back the charge authorization form for bank account updates.

WEBB, LAWRENCE W
C/O BARBARA REYNOLDS-BROWN
7408 NOHL RANCH RD FORT WORTH, TX Zip : 76133 8184

herald newman rcvd offer (234) 458-4991 status of plcy

ngascon/ Customer inquired about insurance status and coverage details.

NEWMAN, HAROLD D
10951 BARDELL AVE SW
BOLIVAR, OH Zip : 44612

(701) 370-3686 hu

ngascon/

charlotte may get plcy number cnfrm benefits 762739447

ngascon/ Customer requested policy number and information about coverage and claims process. Provided policy number, explained coverage, and scheduled a callback for claims assistance.

06/13/2026

762720479 MAYS, CHARLOTTE P
11623 CLIVEDEN DR
HOUSTON, TX Zip : 77066

762739447 MAYS, CHARLOTTE MILBURN
11623 CLIVEDEN DRIVE
HOUSTON, TX Zip : 77066

ascra zita (281) 923-0792 761888522 cxl plcy

ngascon/ Customer called to cancel automatic premium payments for insurance.

ZITA, ASTERIA
1803 SUMMERFIELD PL
SUGAR LAND, TX Zip : 77478 2526

anthony reese 49.95 what is the chrg for (808) 344-2879 01 04 551 po box 841 3565 00502

ngascon/ Customer inquired about unexpected charges for insurance and requested details on payments made. Provided details about the insurance policy and payment history. Offered to send enrollment form and certificate.

640983565 REES, ANTHONY
PO BOX 841
KIHEI, HI Zip : 96753

11 yrs 2178 1540.50 607.50 2627 702 12*64.80

3552.30

(609) 425-7639 john wise form cut finger off 760526377 ystrdy

ngascon/ pi called to file a clm/ cpo sent thru mail

WISE, JOHN
543 PONDEROSA CIRCLE
MIDWAY, FL Zip : 32343

06/25/2026 er

(267) 940-8178 ghost call

ngascon/

kim sentino poa mom hospice add (626) 678-3292 669502004

ngascon/ Customer wanted to confirm details about a policy for their mother.

CANSINO, JUDY A
C/O KIM MARIA CANSINO
141 SW NEWTON DR DALLAS, OR Zip : 97338 9038 75

(706) 690-0977 6th in the hsptl 200 day 1400 week
hu

ngascon/

06/29/2026

(203) 984-2308 hutter siszeck mother dont dcsd cnfrm cvrg the hartford 702577192

ngascon/Customer inquired about paperwork related to deceased mother's insurance coverage. Informed customer that the insurance coverage has been canceled.

SANFORD, MABEL A
186 LAKEVIEW AVE APT C-4
NEW CANAAN, CT Zip : 06840

(513) 401-3324 600 was on mute jennfier wilson partners signed up dont know 17.55 20.00 qrtrly cxl plcy now have health insurance 10141986

ngascon/Customer called to cancel insurance coverage due to new health insurance and affordability.

762208943 WILSON, JENNIFER R
51 THRIVE RD APT 206
DAVENPORT, FL Zip : 33896

(951) 675-7330 wiz lopez cxl plcy have diff insurance 735817310

ngascon/ pi called to cxl plcy / educ

LOPEZ, RUTH S
433 COUGAR WAY APT 1G
BEAUMONT, CA Zip : 92223 6031

(719) 661-4145 janine talahee hsbnd dcsd not sure cvrg ramone t turlahee gpa 8837372 745053541

ngascon/ Customer inquired about a policy after husband's passing and requested cancellation.

TERLAJE, RAMON T
4886 S OLD BROOK CIR
COLORADO SPGS, CO Zip : 80917

JANINE TERLAJE 7196614145 06/18/2026

(608) 394-0389 charles hurst life insurnace acdnt only benefits 762510399

ngascon/ Customer inquired about life insurance coverage and requested cancellation.

HURST, CHARLES
1900 7TH ST S APT220
LACROSSE, WI Zip : 54601

(832) 352-4637 john fang sign up cxl plcy dont need it 77386 3203 cross

ngascon/ Customer called to cancel their hospital accident protection insurance confirmed via email.

762972968 SANG, JOHN K
3203 ROSE TRACE DR
SPRING, TX Zip : 77386

(901) 483-0706 brionna mouleen not able to pay anymore money back 736901532

ngascon/ Customer inquired about canceling coverage and potential refunds. Informed customer about cancellation process and refund timeline; customer decided to keep the coverage.

MOLLIEN, LEONA L
9 PARK AVE UNIT A
BISBEE, AZ Zip : 85603 8039

(651) 497-9706 for father dcsd 06/24/2026 hrtfrd thomas r mclusky 2011 status of plcy add10811 po box 38 wi 54810 509 188th st 54020

ngascon/ Customer inquired about a canceled life insurance policy after the passing of their father.

747477893 MCCLUSKY, THOMAS R
PO BOX 38
BALSAM LAKE, WI Zip : 54810

(765) 382-9307 juanita watkins website log in to her bank account 705042499

ngascon/ Customer had trouble accessing the website and needed help with accessing bank information. Informed customer that banking account cannot be accessed through our website and advised to contact the bank directly.

WATKINS, JUANITA
2605 W LAWSON RD
MARION, IN Zip : 46952

(813) 995-4013 william calvin johnson 3 weeks ago hold off pymnt getting overdraft 2 times 762908011

ngascon/ Customer called to resolve overdraft issues due to incorrect account charges. Informed customer about the need to update account information via mail and confirmed email for the account change form.

JOHNSON, WILLIAM C
2629 BIRNEY RUN
ZEPHYRHILLS, FL Zip : 33541

(425) 442-1945 cora curry cxl plcy dcsd hsbdn not accdntl joe s curre

ngascon/ Customer called to cancel husband's life insurance policy after his passing.

742749036 CURRE, JOE S
3938 255TH PL SE
ISSAQUAH, WA Zip : 98029

1045 kerria lane kamino isldand wa 98282

CORA CURRE 4254421945

(727) 276-4660 randy flosky signed 15qrtr 5mnthly 763151828

ngascon/ Customer inquired about insurance coverage details and expressed dissatisfaction with accidental coverage only.

WASILEWSKI, RANDY J
1235 S HIGHLAND AVE APT F209
CLEARWATER, FL Zip : 33756

(410) 653-3073 melanie herwis dad mail add to mom dcsd both cxl plcy insurance due to them ? 763069626

ngascon/ Customer inquired about insurance coverage for deceased parents and requested cancellation of policies.

STEPANOVICH, MICHAEL
10 SUPREME CT
OWINGS MILLS, MD Zip : 21117

lynn 763072124 11 jill ct 21136 STEPANOVICH, LYNN
11 JILL CT
REISTERSTOWN, MD Zip : 21136

melanie hurwitz 4106533073 08/30/2022

melanie hurwitz 4106533073 02/04/2026

(832) 264-6538 veronica corn status of clm 759428469

ngascon/ Checked claim status for insurance policies. adv abt TF for process of rfnd/ the forms was sent v email and prv mail and fax for resubmission/ will cllbck nxt week

BARNES, LERVELL
C/O VERONICA BARNES 5946 DAWN MISTY LN HOUSTON, TX Zip : 77048

sent by email for rfnd death cert 22nd 3 forms

(425) 577-9597 janine father in law pdn dcsd william m myers 511

ngascon/ Assisted customer with canceling insurance and processing a refund after the death of her father-in-law.

600267586 MYERS, WILLIAM M
12423 231ST AVENUE N.E.
REDMOND, WA Zip : 98053

janine myers 4255779597 05/11/2026

(858) 386-6822 reyes bisby lourdes v reyes 32408 boseman trl ca 92596 with mother in law robert debit chk qrtrly 6.60 did not auth boa fraud claim 02/2025 74376

ngascon/ Customer inquired about unauthorized debits from their mother-in-law's account. Updated address on file and will send proof of enrollment and policy documents.

652799158 REYES, LOURDES V
13795 ROYAL MELBOURNE SQ
SAND DIEGO, CA Zip : 92128

13795 ROYAL MELBOURNE SQ
SAND DIEGO, CA Zip : 92128

(667) 209-4601 virginia gayson packet mnsta life rcvd mail add baltimore md secu J8C66L 763053704

ngascon/ Customer inquired about a packet from life insurance and discussed coverage options.

GAITHER, VIRGINIA LORRAINE
9518 PERRY HALL BLVD APT 104
NOTTINGHAM, MD Zip : 21236

(803) 607-0752 agnes mcmiller status ofplcy questions 675567788

ngascon/pi called to know status and cnfrm benefits / prv info

MCMILLIAN, AGNES
580 BROWNTOWN RD
SUMTER, SC Zip : 29153

(206) 553-9365 jeff rice david month ago dcsd affinion grp cnfrm cvrg garrison rd wa 98664 vancouver 121 s

ngascon/ Customer inquired about insurance coverage after brother's passing.

746485322 RICE, DAVID C
121 S GARRISON RD
VANCOUVER, WA Zip : 98664

7485 wilfred dr temperance mi 48182

(217) 653-0639 karen murphy cxld reinstated but set up autopay 22.0 dont take money again 762833007

ngascon/ Customer inquired about reinstating a canceled policy and managing automatic withdrawals.

MURPHY, KAREN K
410 S 4TH ST APT C
CANTON, MO Zip : 63435

(724) 388-2145 denise daugehrty first commnwlth bnk recup in PA look online J4VVVR FIRST COMMONWEALTH BANK

ngascon/ Informed customer that a new activation form will be sent in the next quarter.

(361) 739-2797 karen julie 736427915

ngascon/ Customer inquired about bank change status for insurance account. Informed customer that the request is not yet reflected in the system and provided email instructions for resubmission.

JUELG, KAREN
3827 SW MUNSON AVE
TOPEKA, KS Zip : 66604

(903) 752-0904 rede cooper daughter chg bllmth cnfrm bene 642039141 7579

ngascon/ Customer inquired about insurance coverage and account changes.

COOPER, IRENE
17415 COUNTY ROAD 366
WINONA, TX Zip : 75792

(402) 881-2852 jennie rcvd from bank 762803458

ngascon/ Customer inquired about policy details and requested to cancel but decided to keep it after clarification.

SHADDEN, JEANNE
5733 S 98TH PLZ APT 2A
OMAHA, NE Zip : 68127

765 s cedar st avoca ia 51521

(307) 575-0723 tyler vasco opt out no longer alrdy paid 762727290

ngascon/ pi called to cxl plcy/ prv info

VASKO, TYLER
7216 MCKENNA RD
TORRINGTON, WY Zip : 82240

(513) 889-2629 nicholas withrow
claim status faxxed alrdy lana

ngascon/ Checked the status of a claim and transferred the customer to the claims department for further assistance.

WITHROW, NICHOLAS
1409 PARKAMO AVE
HAMILTON, OH Zip : 45011

(251) 200-7568 katawomar mcquirey have clm for wife sent ub04 email to fax 762735929 8443999346

ngascon/ Customer inquired about the status of an insurance claim submission. Confirmed the claim was sent thru fax and adv will be processed within a few business days.

MCCORVEY, CHADAWON C
1601 KNOLLWOOD DR APT 5
MOBILE, AL Zip : 36609

(334) 603-3520 san joner williams 761883523 759959095

ngascon/ Customer inquired about policy details and requested to change banking information for payments.

WILLIAMS, SANJANETTA
1852 WENTWORTH DR
MONTGOMERY, AL Zip : 36106

balcom joanne (541) 556-5033 mnsta life rcvd mail for hsbnd thomas dcsd 05/30/2026

ngascon/ 3p called pi dcsd cnfrm cvrg/ prv info and cxl

385251gus278

joanne balcom 5415565033 05/30/2026

BALCOM, THOMAS
546 SW HAYTER ST
DALLAS, OR Zip : 97338

06/29

(203) 984-2308 hutter siszeck mother dont dcsd cnfrm cvrg the hartford 702577192

ngascon/Customer inquired about paperwork related to deceased mother's insurance coverage. Informed customer that the insurance coverage has been canceled.

SANFORD, MABEL A
186 LAKEVIEW AVE APT C-4
NEW CANAAN, CT Zip : 06840

(513) 401-3324 600 was on mute jennfier wilson partners signed up dont know 17.55 20.00 qrtrly cxl plcy now have health insurance 10141986

ngascon/Customer called to cancel insurance coverage due to new health insurance and affordability.

762208943 WILSON, JENNIFER R
51 THRIVE RD APT 206
DAVENPORT, FL Zip : 33896

(951) 675-7330 wiz lopez cxl plcy have diff insurance 735817310

ngascon/ pi called to cxl plcy / educ

LOPEZ, RUTH S
433 COUGAR WAY APT 1G
BEAUMONT, CA Zip : 92223 6031

(719) 661-4145 janine talahee hsbnd dcsd not sure cvrg ramone t turlahee gpa 8837372 745053541

ngascon/ Customer inquired about a policy after husband's passing and requested cancellation.

TERLAJE, RAMON T
4886 S OLD BROOK CIR
COLORADO SPGS, CO Zip : 80917

JANINE TERLAJE 7196614145 06/18/2026

(608) 394-0389 charles hurst life insurnace acdnt only benefits 762510399

ngascon/ Customer inquired about life insurance coverage and requested cancellation.

HURST, CHARLES
1900 7TH ST S APT220
LACROSSE, WI Zip : 54601

(832) 352-4637 john fang sign up cxl plcy dont need it 77386 3203 cross

ngascon/ Customer called to cancel their hospital accident protection insurance confirmed via email.

762972968 SANG, JOHN K
3203 ROSE TRACE DR
SPRING, TX Zip : 77386

(901) 483-0706 brionna mouleen not able to pay anymore money back 736901532

ngascon/ Customer inquired about canceling coverage and potential refunds. Informed customer about cancellation process and refund timeline; customer decided to keep the coverage.

MOLLIEN, LEONA L
9 PARK AVE UNIT A
BISBEE, AZ Zip : 85603 8039

(651) 497-9706 for father dcsd 06/24/2026 hrtfrd thomas r mclusky 2011 status of plcy add10811 po box 38 wi 54810 509 188th st 54020

ngascon/ Customer inquired about a canceled life insurance policy after the passing of their father.

747477893 MCCLUSKY, THOMAS R
PO BOX 38
BALSAM LAKE, WI Zip : 54810

(765) 382-9307 juanita watkins website log in to her bank account 705042499

ngascon/ Customer had trouble accessing the website and needed help with accessing bank information. Informed customer that banking account cannot be accessed through our website and advised to contact the bank directly.

WATKINS, JUANITA
2605 W LAWSON RD
MARION, IN Zip : 46952

(813) 995-4013 william calvin johnson 3 weeks ago hold off pymnt getting overdraft 2 times 762908011

ngascon/ Customer called to resolve overdraft issues due to incorrect account charges. Informed customer about the need to update account information via mail and confirmed email for the account change form.

JOHNSON, WILLIAM C
2629 BIRNEY RUN
ZEPHYRHILLS, FL Zip : 33541

(425) 442-1945 cora curry cxl plcy dcsd hsbdn not accdntl joe s curre

ngascon/ Customer called to cancel husband's life insurance policy after his passing.

742749036 CURRE, JOE S
3938 255TH PL SE
ISSAQUAH, WA Zip : 98029

1045 kerria lane kamino isldand wa 98282

CORA CURRE 4254421945

(727) 276-4660 randy flosky signed 15qrtr 5mnthly 763151828

ngascon/ Customer inquired about insurance coverage details and expressed dissatisfaction with accidental coverage only.

WASILEWSKI, RANDY J
1235 S HIGHLAND AVE APT F209
CLEARWATER, FL Zip : 33756

(410) 653-3073 melanie herwis dad mail add to mom dcsd both cxl plcy insurance due to them ? 763069626

ngascon/ Customer inquired about insurance coverage for deceased parents and requested cancellation of policies.

STEPANOVICH, MICHAEL
10 SUPREME CT
OWINGS MILLS, MD Zip : 21117

lynn 763072124 11 jill ct 21136 STEPANOVICH, LYNN
11 JILL CT
REISTERSTOWN, MD Zip : 21136

melanie hurwitz 4106533073 08/30/2022

melanie hurwitz 4106533073 02/04/2026

(832) 264-6538 veronica corn status of clm 759428469

ngascon/ Checked claim status for insurance policies. adv abt TF for process of rfnd/ the forms was sent v email and prv mail and fax for resubmission/ will cllbck nxt week

BARNES, LERVELL
C/O VERONICA BARNES 5946 DAWN MISTY LN HOUSTON, TX Zip : 77048

sent by email for rfnd death cert 22nd 3 forms

(425) 577-9597 janine father in law pdn dcsd william m myers 511

ngascon/ Assisted customer with canceling insurance and processing a refund after the death of her father-in-law.

600267586 MYERS, WILLIAM M
12423 231ST AVENUE N.E.
REDMOND, WA Zip : 98053

janine myers 4255779597 05/11/2026

(858) 386-6822 reyes bisby lourdes v reyes 32408 boseman trl ca 92596 with mother in law robert debit chk qrtrly 6.60 did not auth boa fraud claim 02/2025 74376

ngascon/ Customer inquired about unauthorized debits from their mother-in-law's account. Updated address on file and will send proof of enrollment and policy documents.

652799158 REYES, LOURDES V
13795 ROYAL MELBOURNE SQ
SAND DIEGO, CA Zip : 92128

13795 ROYAL MELBOURNE SQ
SAND DIEGO, CA Zip : 92128

(667) 209-4601 virginia gayson packet mnsta life rcvd mail add baltimore md secu J8C66L 763053704

ngascon/ Customer inquired about a packet from life insurance and discussed coverage options.

GAITHER, VIRGINIA LORRAINE
9518 PERRY HALL BLVD APT 104
NOTTINGHAM, MD Zip : 21236

(803) 607-0752 agnes mcmiller status ofplcy questions 675567788

ngascon/pi called to know status and cnfrm benefits / prv info

MCMILLIAN, AGNES
580 BROWNTOWN RD
SUMTER, SC Zip : 29153

(206) 553-9365 jeff rice david month ago dcsd affinion grp cnfrm cvrg garrison rd wa 98664 vancouver 121 s

ngascon/ Customer inquired about insurance coverage after brother's passing.

746485322 RICE, DAVID C
121 S GARRISON RD
VANCOUVER, WA Zip : 98664

7485 wilfred dr temperance mi 48182

(217) 653-0639 karen murphy cxld reinstated but set up autopay 22.0 dont take money again 762833007

ngascon/ Customer inquired about reinstating a canceled policy and managing automatic withdrawals.

MURPHY, KAREN K
410 S 4TH ST APT C
CANTON, MO Zip : 63435

(724) 388-2145 denise daugehrty first commnwlth bnk recup in PA look online J4VVVR FIRST COMMONWEALTH BANK

ngascon/ Informed customer that a new activation form will be sent in the next quarter.

(361) 739-2797 karen julie 736427915

ngascon/ Customer inquired about bank change status for insurance account. Informed customer that the request is not yet reflected in the system and provided email instructions for resubmission.

JUELG, KAREN
3827 SW MUNSON AVE
TOPEKA, KS Zip : 66604

(903) 752-0904 rede cooper daughter chg bllmth cnfrm bene 642039141 7579

ngascon/ Customer inquired about insurance coverage and account changes.

COOPER, IRENE
17415 COUNTY ROAD 366
WINONA, TX Zip : 75792

(402) 881-2852 jennie rcvd from bank 762803458

ngascon/ Customer inquired about policy details and requested to cancel but decided to keep it after clarification.

SHADDEN, JEANNE
5733 S 98TH PLZ APT 2A
OMAHA, NE Zip : 68127

765 s cedar st avoca ia 51521

(307) 575-0723 tyler vasco opt out no longer alrdy paid 762727290

ngascon/ pi called to cxl plcy/ prv info

VASKO, TYLER
7216 MCKENNA RD
TORRINGTON, WY Zip : 82240

(513) 889-2629 nicholas withrow
claim status faxxed alrdy lana

ngascon/ Checked the status of a claim and transferred the customer to the claims department for further assistance.

WITHROW, NICHOLAS
1409 PARKAMO AVE
HAMILTON, OH Zip : 45011

(251) 200-7568 katawomar mcquirey have clm for wife sent ub04 email to fax 762735929 8443999346

ngascon/ Customer inquired about the status of an insurance claim submission. Confirmed the claim was sent thru fax and adv will be processed within a few business days.

MCCORVEY, CHADAWON C
1601 KNOLLWOOD DR APT 5
MOBILE, AL Zip : 36609

(334) 603-3520 san joner williams 761883523 759959095

ngascon/ Customer inquired about policy details and requested to change banking information for payments.

WILLIAMS, SANJANETTA
1852 WENTWORTH DR
MONTGOMERY, AL Zip : 36106

balcom joanne (541) 556-5033 mnsta life rcvd mail for hsbnd thomas dcsd 05/30/2026

ngascon/ 3p called pi dcsd cnfrm cvrg/ prv info and cxl

385251gus278

joanne balcom 5415565033 05/30/2026

BALCOM, THOMAS
546 SW HAYTER ST
DALLAS, OR Zip : 97338

06/30/2026

lorraine johnson (314) 607-7065 swich banks rcvd pdn july 10 chg bllmth 734558094

ngascon/ Customer inquired about insurance payment and account changes. Instructed customer to fill out a form and try online payment again.

JOHNSON, L S
3645 MARVIN AVE
SAINT LOUIS, MO Zip : 63114

(251) 307-3181 adrian adapkin carol duncan rehab 2yrs now dawkins 351 avelia rd apt c22 36609 mobile al 756035084 2065 zula lane

ngascon/ Customer inquired about insurance details for her mother in rehab and requested information on updating her address.

756035084 DAWKINS, CAROL
2579 POLLARD LN
MOBILE, AL Zip : 36606

351 AZALEA RD APT C22 MOBILE AL 36609

terry sailor what is the chk rcvd wife dcsd 04/15 pamela sailor 5.01 (765) 985-9350 642781290

ngascon/ Customer inquired about a check received after spouse's passing and confirmed it was a refund for insurance.

SAYLOR, PAM
1634 W STATE ROAD 16
DENVER, IN Zip : 46926

(251) 979-0249 giliou lowe hartford thru regions bank copy of plcy

ngascon/ Customer requested a copy of their insurance policy and confirmed details about their coverage. sent v mail

736980370 LOWE, JULIA S
23995 COWLING RD
ROBERTSDALE, AL Zip : 36567

(210) 725-4636 linda senna how to access chg bllmth 000100502 ESQUADA 640938136 besqueda@alamo.edu

ngascon/ Customer inquired about accessing policy and changing payment information. Provided information on policy details and sent an account change form to the customer's email.

ESQUEDA, BELINDA
2906 IRWIN DR
SAN ANTONIO, TX Zip : 78222

(317) 435-7101 cathlyn carson plcy documents bene who? 757841664

ngascon/ Customer inquired about beneficiary details on their policy and requested a form to designate a beneficiary.

CARSON, CATHERINE T
2388 SMITH RD
PLAINFIELD, IN Zip : 46168

(203) 869-3448 donald conway rcvd invoice cnfrm cvrg what is the chrg 762972314

ngascon/ Customer inquired about an invoice for accidental insurance and payment options. Explained payment options and provided instructions for direct billing or autopay

CONWAY, DONALD R
49 SACHEM LN
GREENWICH, CT Zip : 06830

(720) 560-4042 cathy mother dcsd status of plcy cnfrm cvrg esther tullen

ngascon/ Customer inquired about a deceased mother's insurance policy. Transferred customer to a supervisor for further assistance.

731862484

10201 riverdale rd lot 85 co 80229

PULLEN, ESTHER S
877 DICK GEORGE RD
CAVE JUNCTION, OR Zip : 97523

10201 RIVERDALE RD LOT 85
THORNTON State: CO 80229 - 2929 -

(817) 584-1225 danny stiegel kelly dcsd 06/26/2026 cxl plcy

ngascon/ 3p called pi dcsd/ req to cxl/ prv info and cxl

754657327 STIGALL, DANNY T
16799 E FM 1550
HONEY GROVE, TX Zip : 75446

kelly kena 8175841225 06/26/2026

mark aulton hap qstn billing 763012836 (714) 333-7834

ngascon/ Customer inquired about hospital accident protection program and decided to cancel due to reduced benefits.

OLSON, MARK P
704 N LEMON HILL TRL
ORANGE, CA Zip : 92869

(864) 729-9701 secure hunter info mother plcy medicate peggy davis 206 sputchenvurg 29607 ASAP for medicate vichunt37@aol.com

ngascon/ Customer requested information on a policy for Medicaid and needed it sent via email and hard copy.

756391919 DAVIS, PEGGY
206 SPARTANBURG ST
GREENVILLE, SC Zip : 29607

(734) 224-0997 nancy coleman coman add hsbnd charles coman publix 575227gus286

ngascon/ Customer inquired about canceling insurance after husband's death. Cancelled the policy and initiated refund process; will send confirmation and refund request form.

757894004 COMAN, CHARLES M
2169 PRINCETON LN
TEMPERANCE, MI Zip : 48182

NANCY COMAN 7342240997 06/15/2026

tenny brown (936) 569-0124 chg bllmth 8.50 736504872

ngascon/Customer called to update bank account numbers and discuss insurance cancellation. Customer decided to check for information before confirming cancellation of insurance.

BROWN, TENNY R
2212 ELIZABETH ST
NACOGDOCHES, TX Zip : 75964

amedio suarez laxon (702) 649-4414 zurich cnfrm benefits age rdctn 708685729

ngascon/ Customer inquired about insurance coverage details and requested a form for individual coverage.

SUAREZ, REMEDIOS S
811 MARY PL
CLAREMONT, CA Zip : 91711

(610) 905-6443 carla border 2 things hsbnd in hsptl for surgery if cvrd? 762913449

ngascon/ Customer inquired about policy coverage for husband's surgery and requested to remove him from the policy after his passing.

BORDER, CARLA S
50 BROWNS DR
EASTON, PA Zip : 18042

(251) 303-2997 harvin wallace rcvd bill mail 33.45 talked alrdy to cxl plcy what is that isurance 760425789

ngascon/ Customer called to cancel hospital accident protection insurance and verify details. Canceled the insurance policy and confirmed the cancellation will be sent via mail.

WALLACE, MARVIN
1601 ORCHARD DR W
MOBILE, AL Zip : 36618

(843) 214-8006 haley harris rcvd put claim for 3 nights hsptl rcvd one pymnt status of other pymnt 762471997 506 29484 po box

ngascon/ Customer inquired about the status of a claim and missing documents for hospital payments.

HARRIS, ANNIE L
2630 OTRANTO RD
NORTH CHARLESTON, SC Zip : 29406

(717) 515-8963 candy bunn hsptlzd file a clm 762479244 fell accident parking lot hit head

candyd396@gmail.com 05/09/2026 fall 05/12/2026

06/22/2026

06/23/2026 06/24/2026

ngascon/ Customer requested claim forms for hospital stay after an accident. Processed request to mail claim forms to the customer.

762479244 DUNN, CANDY M
62 CHARLES ST
ELIZABETHTOWN, PA Zip : 17022

hu

ngascon/

ric kjudy stonicker wife (281) 463-2536 652764581 fraud chk new accnt qrtrly chg bllmth auth 18835 fm 529 rd tx 77433

ngascon/ Customer inquired about coverage and wanted to update payment information due to account issues.

652764551 STIENECKER, JUDY
18835 FM 529 RD
CYPRESS, TX Zip : 77433

(713) 734-4406 pamela 762954440 cnfrm benefits

ngascon/ Clarified details about hospital accident protection insurance for the customer.

MAYON, PAMELA
11818 MILL VALLEY RD
HOUSTON, TX Zip : 77048

jaquelyn jarhood when last pymnt if rcvd 755358793 20782 4806

ngascon/ Customer inquired about last payment and benefit reduction due to age.

755358490 JARVIS, JACQUELINE
3806 OGLETHORPE ST
HYATTSVILLE, MD Zip : 20782

(678) 793-8322 carolyn wickelson file a clm plcy number 255558765965 759863778

ngascon/ Customer requested help filing an insurance claim and needed policy and coverage ID numbers.

WILKINSON, CAROLYN J
1951 OAK BRANCH WAY
STONE MOUNTAIN, GA Zip : 30087

(928) 660-3948 connie dcsd hsbnd rcvd lttr what to do 707706406

ngascon/ 3p called rcvd lttr for hsbnd plcy / Confirmed cancellation of accidental death and dismemberment insurance; no further action needed.

TKALCEVIC, JOHN
PO BOX 693
PAGE, AZ Zip : 86040

(520) 440-6669 donna micheal spector status 445286-002 of plcy hughes fcu 762019451

ngascon/ Customer inquired about policy status and found it was canceled.

SPEKTOR, MICHAEL
8377 S MINOAN DR
TUCSON, AZ Zip : 85747

(817) 528-0521 carol krause cxld plcy what plcy 29542 92321

ngascon/Customer inquired about a canceled insurance policy and received clarification on the coverage details.

KRAUSE, CAROL
PO BOX 207
CEDAR GLEN, CA Zip : 92321

(562) 936-8750 torres xee 980 tolan 2115 e 28th st ca 90018 los angeles

ngascon/

TOLAN JR, STENSON E
2115 W 28TH ST
LOS ANGELES, CA Zip : 90018

(443) 798-0710 dana carmichael baltimore cu confused 4yrs premiums 58-67 rcvd member doc pck 1k add mnsta life secu

ngascon/

(808) 744-7272 rhonda maccormick honolulu hi status of plcy 656961329

ngascon/ Customer verified policy status and payment details, confirmed policy is active with no expiration.

MCCORMICK, RHONDA J
1150 KINAU ST APT 304
HONOLULU, HI Zip : 96814 1133

(941) 264-9805 hu

ngascon/

mersha shot cxl plcy (602) 540-9431 762955886

ngascon/ Customer confirmed cancellation of insurance and inquired about potential charges.

SCHUTT, MARICEL
43253 W KRISTAL LN
MARICOPA, AZ Zip : 85138

(505) 455-6569 joey m ortiz what date of pymnt 751866874

ngascon/ Customer inquired about the deduction date for accidental death and dismemberment insurance.

ORTIZ, JOEY M
PO BOX 164
PECOS, NM Zip : 87552