5005766 Pending card closure

Dispute ID:5005766. DND 2022-09-01. CH is disputing 1 UT from Ic* InstacartSubscr… amounting to $99.00. As per VCF, stolen. PIN stated as "I know my pin by hard". REG E claim. No merchant credit. No claim cancellation. INVESTIGATION**There are cash-in found prior to the authorization of the disputed transactions from Visa Money Transfer on 2022-08-31 10:37:02 and on 2022-08-30 19:38:07. No fraud alerts. Deny code 57 is observed within the disputed UT timeline but not related to the disputed transaction. There is freezing, unfreezing of the disputed card within UT timeline (suggesting full control of account).

2022-08-31 19:00:52 $-99.00 Visa Authorization 2022-08-30 19:38:07 $1.09 Payment