4981948-1

Dispute ID:4981948-1. DND 2022-08-29. CH is disputing 1 UT from Amazon amounting to $192.75. As per VCF, card stolen. PIN stated as "notes". REG E claim. OLD Account. No merchant credit. No claim cancellation. INVESTIGATION CH has previous transaction with Amazon. No fraud alerts. No suspicious declined codes within the disputed timeline. No PII changes. No signs of account takeover. However, there is no funding event prior to the authorization of the disputed transaction. High ending balance after the authorization of the disputed transaction. DD Enrolled. No MCO initiated. Merchant is on the approved DNC list. Therefore, an error occured. Proceed to chargeback. FR ROL Case #2261141747. Case ongoing.