NEW SPIELS

Hi there, you’re now chatting with Zyndrek. I’ll review the details you’ve shared with the bot and will be back with you as soon as possible. 😊

By the way. May I have your name please?

Thanks! I see you shared your email and mobile with the bot earlier—can I just confirm these are still up to date?

I’m just going through your account for your request. While doing that, I can also see that there are some exclusive offers available for you today.

Great! To help me tailor what’s best for you right now, I just need to ask a few quick questions.

Just to make sure we’re not missing a better option, how does your household usually watch TV, live channels, streaming apps, or a mix?

Awesome! Are there any specific TV channels that are important for you to have?

Thanks for sharing. Aside from TV, are there any other online activities your household enjoys? And roughly how many devices are being connected at the same time?

Thank you. Lastly, does anyone in your household use O2? I ask, as we do have a few options with extra benefits through O2.

Amazing! Can you also confirm what tariff the sim card is on? i.e. 250GB boosted to unlimited data, 15GB, 10GB, etc.

Thanks! Can I take the O2 mobile number, please?

Got it. Let me review your account for the best options—I’ll be right back

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1:

For a total of £X per month on a 24‑month contract, you'd receive XX Mbps broadband, XX TV channels, and XX landline service. This package is well suited to your current usage.

Option 2:

Alternatively, you'll get our supercharged package for just a total of £x per month (£x for your media and £x.00 for O2 sim) on a new 24 months contract, you'll enjoy the upgraded internet speed from xMbps to xMbps, XX TV service, and XX landline service. Also, this package includes a 4GB data O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies. This option gives you additional value compared to the option 1.

Let me know what you think?

I understand, Let me double check your account to offer you the best discounts one moment please.

Thanks for waiting, I’ve put together a package closer to what you’re after with the best discount available right now. Here’s what I can offer: for £55, 24 months contract same package that your currently using Happy to proceed?