ORDER SUPPORT

Due to the high demand of the -------, some of the orders are now backordered. The good news is that you are being prioritized and that is why you received the message that you will get your phone between ------. Rest assured that you will receive another message once your order ships out with the tracking information. ( BACKORDER )

I have confirmed that it shows status as backordered. Due to massive volume of pre-orders, availability of our iPhones is currently on the works. You don't have to worry; we are frequently communicating with Apple to have sufficient devices available to cater with our consumers' demand. We will immediately send the text for status and tracking number as soon as shipment is initiated. (BACKORDER )

"These phones have been incredibly popular and is currently in a back-order situation. Your order is a priority for us, and we've been working hard to ship your phone the soonest time possible. At this point though, we are awaiting more shipments from [-----].

As soon as it gets to us, we'll get it to you! Keep an eye on the order status link here for updated shipping timelines http://explore.t-mobile.com/order-status It will be worth the wait, I promise! We'll get this out to you as fast as we can!" ( BACKORDER )

Offers for financing or promotions provided at the time of inquiry can change from time to time. Let’s review your options together so we can get you everything you need within your budget. ( DOWNPAYMENT ISSUE )

I really wanted you to get the best offers out there. It's just the down payment is actually based on the account standing and the device itself. Rest assured that all devices have the same full price for all customers. The good thing about it though, even if it has a high down, it'll be easier for you for a long term since the monthly is low. ( DOWNPAYMENT ISSUE)

Every customers pays the same price for the product. Down payment costs are unique to each customer's account. Things such as tenure and type of device program can vary by customer. Thankfully, it's just a small portion of the entire device cost upfront and the great news is your payments each month will be smaller. ( DOWNPAYMENT ISSUE)

"the storage of the phone and the available device credits that your account can finance.

The good thing about it though is that your monthly installment for the device is lower and this will help you keep your monthly bill as low as possible as well. Shall I take care of your order today?" ( DOWNPAYMENT ISSUE)