5211408-1

Dispute ID: 5211408-1. DND 2022-10-02. REG E claim. CH is disputing 1 UT from Doordash*B amounting to $59.20. As per Penny, card stolen. PIN stated as "My wallet on back of id which is also gone". No merchant credit found as of this time. No claim cancellation. Card ending in 5140 is closed. Trxn Type: Moto 7 Entry Mode 10 Card-Absent with CB rights. UT timeline: 2022-09-28/2022-10-04 INVESTIGATION FOUND: With history from DOORDASH. Disputed transaction has entry mode 10 credential on file without response code 85 captured during and prior to the authorization of the disputed transaction. No signs of phone or device lost for the online account to be compromised. No suspicious declined codes within UT timeline. No fraud alert. No PII changes captured within UT timeline. No signs of ATO. AVS RESULT B address matches. There is enough evidence to deny the claim. Final resolution, no error found. Sent ZD #55280205. Filed FR ROL Case #5219008410 . Case closed.