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DARON

  1. 363267651

WORKING ON ASK MORE INFO - FLORIST WANTED TO SPECIFY THE DEPARTMENT// CALL THE CUSTOMER 3X TIMES, NO ONE ANSWERED // SENT MESSAGE TO THE FLORIST// WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU// DELETED MSG FROM QUEUE// CSI CLOSED

  1. 362246592

WORKING ON CONFIRMATION - FLORIST SUGGEST HAVING A SUB OF FLOWERS// CALL THE CUSTOMER 3X TIMES, NO ONE ANSWERED // SENT MESSAGE TO THE FLORIST// WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU// DELETED MSG FROM QUEUE// CSI CLOSED

  1. 362985555

WORKING ON SUGGESTING ALTERNATIVE - FLORIST SUGGESTED TO SUB THE PINK INTO A RED// CALL THE CUSTOMER// SOMEONE TELL THAT HE WILL LET KNOW THE CUSTOMER ABOUT HIS ORDER// SENT MESSAGE TO THE FLORIST//WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU// CSI CLOSED

  1. 363315241

WORKING ON ASK MORE INFO - FLORIST WANTED TO KNOW THE LEGAL FIRST AND LAST NAME OF THE CUSTOMER//AND SPECIFY THE DEPARTMENT// CALL THE CUSTOMER 3X TIMES, NO ONE ANSWERED // SENT MESSAGE TO THE FLORIST// WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU// DELETED MSG FROM QUEUE// CSI CLOSED

  1. 3624964

MULTIPLE TOUCH ASSISTED WITH SUP I,D 1253 WORKING ON ASK QUEUE - FLORIST WANTED TO CANCEL CHECKED ON WIR FLORIST NOT FOUND // TRIED CALLING THE CUSTOMER THREE TIMES, NO ANSWER. SENT MESSAGE TO THE FLORIST //WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU.// DELETED MESSAGE FROM QUEUE. CSI CLOSED

  1. 36337258

WORKING ON REPLACEMENT OF FLORIST - FLORIST IS OUT OF ORDER// FOUND ANOTHER FLORIST TO DELIVER IT ON THE SPECIFIC DATE// SENT MESSAGE TO THE FLORIST// THANK YOU FOR INFORMING US OF THE NEED FOR A SUBSTITUTION. IN FUTURE, TO AVOID UNNECESSARY INQUIRY MESSAGES AND DELIVERY DELAYS, PLEASE REFER TO OUR SUBSTITUTION INFORMATION LOCATED IN THE UTILITIES SECTION OF BLOOMLINK. OUR GOAL IS TO ENSURE THAT THE RECIPIENT'S GIFT IS RECEIVED AND RESEMBLES WHAT WAS ORDERED TO THE BEST OF THE FLORIST'S ABILITY. ALL SUBSTITUTIONS ARE MADE AT THE FLORIST'S DISCRETION AND ARE SUBJECT TO POTENTIAL CUSTOMER SERVICE ISSUES. IF A SUBSTITUTION IS MADE, PLEASE NOTIFY US BY SENDING AN INFO MESSAGE WITH THE DETAILS.THANK YOU. ​

  1. 363253787

WORKING ON MON ASK CANCEL - THE FLORIST SAID THAT THE ORDER NEED TO BE CANCEL BECAUSE THE CUSTOMER ORDER NEVER PRINTED OUT// AGENT CALL THE CUSTOMER 3X NO ONE ANSWERED// AGENT PROCESS THE CANCELATION OF ORDER// SENT TO THE FLORIST// I HAVE CANCELLED THIS ORDER. PLEASE SUBMIT AN INVENTORY UPDATE LOCATED IN THE UTILITIES SECTION OF BLOOMLINK AS SOON AS POSSIBLE TO ENSURE YOU CAN FULFILL ORDERS RECEIVED. IN FUTURE, PLEASE REJECT IF YOU ARE UNWILLING/UNABLE TO DELIVER AN ORDER AS THIS WILL AVOID UNNECESSARY INQUIRY MESSAGES AND DELIVERY DELAYS. THANK YOU.​

  1. 362641096

WORKING ON PRICE CHANGES - I REVIEWED THIS ORDER AND UPDATED ITS VALUE. IF YOU DO NOT SERVICE THIS ZIP CODE, PLEASE CONTACT BLOOMNET IMMEDIATELY TO UPDATE YOUR SERVICING PROFILE APPROPRIATELY. THANK YOU.​//WITH SUP ID 1253

  1. 363382246

WORKING ON CUSTOMER RESPONSE - FLORIST WILL NOT BE ABLE TO DELIVER TODAY// CALL THE CUSTOMER 3X TIMES, NO ONE ANSWERED // SENT MESSAGE TO THE FLORIST// WE ARE IN THE PROCESS OF GATHERING THE REQUESTED INFORMATION FROM OUR CUSTOMER. WE WILL UPDATE YOU AS SOON AS POSSIBLE. THANK YOU// DELETED MSG FROM QUEUE// CSI CLOSED

  1. 363297678

WORKING ON CHANGE DATE OF DELIVERY - FLORIST SUGGESTED TO DELIVER IT TOMMORROW// CALL THE CUSTOMER 3X TIMES, NO ONE ANSWERED//FOUND A NEW FLORIST SO IT CAN BE DELIVER BY THE SPECIFIC DATE// SENT TO THE FLORIST//THANK YOU FOR INFORMING US OF THE NEED FOR A SUBSTITUTION. IN FUTURE, TO AVOID UNNECESSARY INQUIRY MESSAGES AND DELIVERY DELAYS, PLEASE REFER TO OUR SUBSTITUTION INFORMATION LOCATED IN THE UTILITIES SECTION OF BLOOMLINK. OUR GOAL IS TO ENSURE THAT THE RECIPIENT'S GIFT IS RECEIVED AND RESEMBLES WHAT WAS ORDERED TO THE BEST OF THE FLORIST'S ABILITY. ALL SUBSTITUTIONS ARE MADE AT THE FLORIST'S DISCRETION AND ARE SUBJECT TO POTENTIAL CUSTOMER SERVICE ISSUES. IF A SUBSTITUTION IS MADE, PLEASE NOTIFY US BY SENDING AN INFO MESSAGE WITH THE DETAILS.THANK YOU. ​

  1. 36270337

MULTIPLE TOUCH ASSISTED WITH SUP I,D 1253 WORKING ON ASK CANCEL - FLORIST WANTED TO CANCEL // CHECKED ON WIR FOUND NEW FLORIST // CANCEL AND RESENT THE ORDER TO THE NEW FLORIST // SENT A MESSAGE TO THE FLORIST //I have cancelled this order. In future, please reject if you are unwilling/unable to deliver an order as this will avoid unnecessary inquiry messages and delivery delays. Thank you.​// DELETED MESSAGE FRO QUEUE. CSI CLOSED

  1. 363268998

WORKING ON CANCELATION OF ORDER - FLORIST SUGGESTED TO SELL SIMILAR TO SUNFLOWER SINCE THE SUNFLOWER IS OUT OF STOCK// CALL THE CUSTOMER 3X TIMES, NO ANSWER// CHECKED ON WIR FOR THE OTHER FLORIST BUT NO IS AVAILABLE//SENT A MESSAGE TO THE FLORIST//I HAVE CANCELLED THIS ORDER. IN FUTURE, PLEASE REJECT IF YOU ARE UNWILLING/UNABLE TO DELIVER AN ORDER AS THIS WILL AVOID UNNECESSARY INQUIRY MESSAGES AND DELIVERY DELAYS. THANK YOU.​// DELETED MESSAGE FRO QUEUE. CSI CLOSED

  1. 362989560

WORKING ON CHANGE OF FLORIST - WANTED TO CANCEL // CHECKED ON WIR FOUND NEW FLORIST // CANCEL AND RESENT THE ORDER TO THE NEW FLORIST // SENT A MESSAGE TO THE FLORIST //I have cancelled this order. In future, please reject if you are unwilling/unable to deliver an order as this will avoid unnecessary inquiry messages and delivery delays. Thank you.​// DELETED MESSAGE FRO QUEUE. CSI CLOSED