( REQUESTING TO CHANGE THE INACTIVE STATUS TO ACTIVE ) * RESOLVED * MARCH 23
Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are requesting to reinstate the inactive ASINs which you have provided in your previous email. Apologies for the frustration and inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly. As per checking our resources, we continuously make new determinations for which products should be restricted based on a number of factors. Even if you were selling your product before, you may be subject to new restrictions for the following reasons: 1. We have placed new restrictions on existing products that either require you to qualify or we may not be accepting applications currently. If your account becomes eligible to sell this product, you will see "Apply to Sell" next to the product in the "Add a Product" feature in Seller Central. 2. You have received a performance notification related to your product and are required to provide additional information before you can sell it again. You can view these notifications through your performance notifications or your Account health page. To obtain additional information, please follow these steps: 1. Go to 'Catalog' on Seller Central 2. Click Add a product, search by ASIN 3. Apply to sell You can learn more about Amazon policies and products that require approval in Seller Central Help: -- "Selling Applications FAQ": https://sellercentral.amazon.com/help/hub/reference/G84EFS4CKK43USMF -- "Categories and products that require approval": https://sellercentral.amazon.com/gp/help/G200333160 -- "Policies and Agreements": https://sellercentral.amazon.com/gp/help/521 -- "Amazon Services Business Solutions Agreement": https://sellercentral.amazon.com/gp/help/1791 To troubleshoot any future issues with listings, visit: https://sellercentral.amazon.comgp/help GF5ES9LFB2RNU6R8
• Critical Information: The seller is requesting to activate the product. • PWF followed: Listings Manage Listings Listing Not Buyable • TOOLS/SOP used: SPOT: https://paragon-na.amazon.com/spot/tools#/asin_troubleshooting/asin_details;asin=B07N6P922W;caseId=12309782061;merchantId=A125HJY28CLVKW;marketplaceId=ATVPDKIKX0DER;searchAttribute= Help page: https://www.sellercentral.amazon.dev/hz/inventory?_encoding=UTF8&asin=B07N6P922W&ref=invmgr&tbla_myitable=sort:%7B%22sortOrder%22%3A%22DESCENDING%22%2C%22sortedColumnId%22%3A%22date%22%7D;search:B07N6P922W;pagination:1; • Transfer/PAA Reason: N/A • Seller Dissatisfaction: Frustrated • Andon Reason: Case Review