IF THE PASS WAS ALREADY SHIPPED OUT

We already started shipping passes for this 2022-2023 season. Please know that the passes are being printed and shipped by batches as we are having a high volume of passes being processed this season. We apologize if there are shipping delays on your passes but rest assured you will be able to receive your passes on your mailing address as I can see it here that it was already shipped out. However, if you needed your pass before it will physically arrive, you always have the option to have it printed at the resort's ticket window.

IF THE PASS ARE STILL ON 01/01/1990 OR NOT YET PRINTED

Thank you for the wait, upon checking your account here on my end, I can see that your Epic Pass (mentioned the type of pass) is already on queue for printing. Once it will be printed, it will be shipped into your mailing address and you will be notified via your email address in your file. Once you received the email notification, then you may expect your passes to arrived within 7 to 10 business days. However, if you needed your pass before it will physically arrive, you always have the option to have it printed at the resort's ticket window.

IF THE PASS WAS RELOADED

Thank you for the wait, upon checking your account here on my end, I can see that your Epic Pass (mentioned the type of pass) was reloaded into your previous physical pass card. Meaning it is still your active pass. So, you will be using the same pass card for this season. However, if you don't have it with you anymore, you always have the option to have your pass printed at the resort's ticket window. Or we can ship you a new one with $4.95 shipping and handling fee.