Mon Script · Offline Notepad

I’m calling to update you on the status of your order. our shop message us that the address provided is not valid So may i have the valid address of the recipient please?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 360426942

WORKING ON MON - ASK QUEUE// 1-800 FLOWERS GREENROSE DNC sent us a message stating please provide a valid address, the address provided is not valid, thank you sm.called customer to get the valid address. but routed to voicemail. send email to the customer. send message to the shop assisted by sup id 15247

(802) 272-1542 Hello My name is cass calling from 1800flowers.com

We would like to speak to you regarding your order 361318220

I’m calling to update you on the status of your order. our shop message us that they need a building number if its okay to you may i please have the building number

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361318220

WORKING ON MON - ASK QUEUE// OAK GLOW FARM sent us a message stating Building number required for delivery. called customer to ask what is the building number. but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

(951) 316-3613 PEDRO Hello My name is cass calling from 1800flowers.com

We would like to speak to you regarding your order 361437702

I’m calling to update you on the status of your order. I want to ask permission from you to have this order delivered tomorrow instead. This is because the order was received a little late by the florist and the driver already left to deliver. The good thing is, we can guarantee delivery of this fresh and wonderful arrangement to your recipient tomorrow.

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is

WORKING ON MON - ASK QUEUE// CONROYS FLOWERS F-24 RANCHO CUCAMONGA DNC sent us a message stating DRIVER IS ON THEIR LAST ROUTE MAY WE DELIVER TMRW. called customer to ask permission to deliver the order tomorrow. customer agreed send message to the shop with sup id 15247

Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 12/31/2025 with the new order number 361442593 , at no additional cost to you.

We've also issued you a $15 Savings Pass, good towards your next purchase, which will arrive via email within one week.

Our guaranteed delivery hours are from 9 am to 8 pm going to residences, and 9 am to 5 pm going to businesses. Rest assured that it will be delivered as early as possible. You will receive an email notification once your order is out for delivery and a delivery confirmation once your order gets delivered.

Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon!

working on email//customer emailed and complains about quality issue/ processed a replacement send email to the customer for the confirmation closed csi with sup id 7162

WORKING ON MON - ASK QUEUE//THE FLOWER BAR SENT US A MESSAGE STATING Hello to deliver this arrangement as well as to fill to the recipe given we will need an additional $20. Thank you. SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 1477

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS BOSTON MDC DNC sent us a message stating BUSINESS CLOSED. WILL ATTEMPT DELIVERY FRIDAY 1/2 AFTER THE HOLIDAY. called customer to ask a permission but routed to voicemail LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP with sup id 15247

(978) 471-8379 KEN Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361449255

I’m calling to update you on the status of your order. I want to ask permission from you to have this order delivered instead instead. This is because the order was received a little late by the florist and the driver already left to deliver. The good thing is, we can guarantee delivery of this fresh and wonderful arrangement to your recipient today

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361449255

(301) 520-2691 WENISHA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361495871

I’m calling to you update you on the status of your order. I want to ask permission from you to have this order delivered today instead. This is because the order was received a little late by the florist and the driver already left to deliver. The good thing is, we can guarantee delivery of this fresh and wonderful arrangement to your recipient today

WORKING ON MON - ASK QUEUE// CREATIVE FLORAL DESIGN sent us a message stating THIS CAME IN AFTER HOURS, MAY THIS GO TODAY?. past dated order . called customer to ask permission to deliver her order today but the customer declined since the recipient is not available anymore.processed a full refund assisted by sup id 15247 csi closed

(240) 755-5089 CARLTON Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361496515

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361496515

WORKING ON MON - ASK QUEUE//CREATIVE FLORAL DESIGN sent us a message stating CAME IN AFTER HOURS, MAY THIS GO TODAY? called customer to ask a permission to deliver the order today. customer agreed. send message to the shop assisted with sup id 15247

WORKING ON MON - ASK QUEUE//BUDS AND BLOOMS FLORIST sent us a message stating need 70.00. SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247

(224) 249-8744 JANET Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order

I’m calling to update you on the status of your order. We want to make sure that order gets delivered on time and the information is correct. May we know the exact department of the hospital since our florist asking if this is a dept may i kn

hospital glen oaks hospital, 701 wintrop ave, glendale heights, IL 60139 usa

WORKING ON MON - ASK QUEUE//CHICAGO MDC DNC sent us a message stating IS THIS A DEPT. called customer to ask the information but routed to voicemail.LEFT DETAILED VOICE MESSAGE with sup id 15247 . SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION

WORKING ON MON - ASK QUEUE// GASTON FLORAL GARDENS NC sent us a message stating we need an additional 14 dollars for delivery of this item. SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247

240-7615 MATTHEW Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361491474

I’m calling to you update you on the status of your order. I want to ask permission from you to have this order deliver today instead. This is because the order was received a little late by the florist and the driver already left to deliver. The good thing is, we can guarantee delivery of this fresh and wonderful arrangement to your recipient today

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361491474

WORKING ON MON - ASK QUEUE// NAOMI'S FLOWERS & BOUTIQUE INC P sent us a message stating hello, do you want this delivered today?. called customer to ask a permission to deliver the order today but routed to voicemail. LEFT DETAILED VOICE MESSAGE assisted with sup id 15247. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION

846-6072 SARA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361417594

I’m calling to update you on the status of your order. and our shop sent us a message stating that the order was already attempt and deliver this order was made, ,however the recipient was not available so im asking you how do you want to proceed the delivery of your order

815 room on the 8th floor

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361417594

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS LONG ISLAND CITY MDC sent us a message stating please be advised an attempt to deliver this order was made,however the recipient was not available. Relay this to the customer and inform us how to proceed.Thank You. called customer to ask of how do we proceed the delivery customer said its the same address and gave the room number its room 815 on the 8th floor. ask if its okay to proceed the delivery today. customer agreed send message to the shop assisted with sup id 15247

833-5745 saba Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order

I’m calling to update you on the status of your order. our shop sent us a message stating that they twice or more than attempted to deliver your order but the recipint address is wrong and the phone number so im asking you what is the correct address of the recipient and waht is the phone number We want to make sure that order gets delivered and the information is correct May we know the exact address of the recipient?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361389526

WORKING ON MON - ASK QUEUE// ALL ABOUT FLOWER POWER OK sent us a message stating we attempted delivery but is wrong address and wrong phone number. please check with your customer for correct ADDRESS and PHONE to re-deliver. We are still waiting ?. called customer to ask a information but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

880-5700 A PURI Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361453918

I’m calling to update you on the status of your order. and our shop sent us a message stating that the order was already attempt and deliver this order was made, ,however the recipients phone number is not working, so im asking you how do you want to proceed the delivery of your order

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361453918

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS LONG ISLAND CITY MDC sent us a message stating please be advised an attempt to deliver this order was made,however the phone number provided is not working. Relay this to the customer and inform us how to proceed. Thank You. called customer to ask a information. but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

362-6421 BRIAN
Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361491179

I’m calling to update you on the status of your order. and our shop sent us a message stating that the order was already attempt and deliver this order was made, however our shop call the number you provide but there was no response or answering the call so im asking you how do you want to proceed the delivery of your order

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361491179

WORKING ON MON - ASK QUEUE// SPECIAL FRUITS ARRANGEMENTS-FL-FBO sent us a message stating We tried to make the delivery but no one was at place. We called the phone provided but there was no response. Please, contact the customer to make a re-delivery. called customer to ask the information but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

501-9282 RYAN Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361495843

I’m calling to update you on the status of your order. and our shop sent us a message stating that if its okay to deliver your order for tomorrow so im asking you how do you want to proceed the delivery of your order

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361472519

WORKING ON MON - ASK QUEUE// TRUE BLOOMS sent us a message stating will deliver 1/3/25 early, shop had to close today for emergency. called customer to ask a permission to deliver the order tomorrow. customer agreed send message to the shop with sup id 15247

(716) 949-9143 MICHAEL Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 360998235

WORKING ON MON - ASK QUEUE// AMANDAS ARRANGEMENTS P sent us a message stating she wants to know who sent the flowers please. called customer to ask a permission if it's okay to give hes's name to the recipient. customer said yes send message to the shop with sup id 15247 MICHAEL DAVIS

755-2222 COLLEEN
Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361491111

I’m calling to update you on the status of your order. We want to make sure that order gets delivered on time and the information is correct. May we know the exact phone number of the recipient?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361491111

WORKING ON MON - ASK QUEUE// A BEAUTIFUL EVENT FLORIST sent us a message stating We need a good contact number. The number provided was incorrect for the recipient. Thank you. called customer to ask the information but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION

741-3102 DELORIS Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361532005

I’m calling to update you on the status of your order. We want to make sure that order gets delivered on time and the information is correct. May we know the exact name of the recipient?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361532005

WORKING ON MON - ASK QUEUE// FLOWERAMA RICHMOND P sent us a message stating Is the deceased name Bowman? Mimms does not have Bolwman.called customer to verify the name of the recipient however the customer is busy and she said to call back after 30 mins. she hang up the call. if the customer call back please ask the correct name of the recipient send message to the shop THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

810-7567 KIM Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361531934

I’m calling to update you on the status of your order. our shop send a message asking what time of viewing may we know is 8 am Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361531934

WORKING ON MON - ASK QUEUE// CREATIONS FROM HEAVEN FLORAL BOUTIQUE sent us a message stating hello what time is the viewing. called customer to ask what time is viewing. customer said its 8am morning she want to be delivered today send message to the shop assisted with sup id 15247

Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order

email customer

"Dear Customer,

We are reaching out through this email to update you regarding the status of your order.

Please call us back as soon as possible at (866)521-8030 so we may resolve this completely. We apologize for any inconvenience this may have caused and look forward to hearing from you soon.

"Dear Customer,

We are reaching out through this email to update you regarding the status of your order.

Please call us back as soon as possible at (866)521-8030 so we may resolve this completely. We apologize for any inconvenience this may have caused and look forward to hearing from you soon. "

WORKING ON MON - ASK QUEUE//A BEAUTIFUL EVENT FLORIST sent us a message stating Can this order be delivered today, Jan 2? We have tried to contact the recipient, but the phone number has been disconnected. Do you have another number? Thank you. trying to call the customer however customer provide a invalid number. senhd email to the customer. send message to the shop with sup id 15247

(510) 266-2502 JANA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361511175

I’m calling to update you on the status of your order. We want to make sure that order gets delivered on time and the information is correct. May we know the correct name of the deceased

elaine pannel january 3 10 am

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361511175

WORKING ON MON - ASK QUEUE//OAK CREEK FLORIST sent us a message stating pls. check with sender for correct decease's name?. called custumer asking the correct name of the deceased. customer provided. send message to with sup id 15247

(925) 444-5071 NNAMDI Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361482223

I’m calling to update you on the status of your order. our shop send a message that they already attempted to deliver your order but the recipient could not reach We want to make sure that order gets delivered on time and the information is correct. May we know the exact address of the recipient? and the phone number please?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361482223

WORKING ON MON - ASK QUEUE// FLOWERS BY LORENA P sent us a message stating delivery was attempted couldnt reach recipient gated apts. called customer to inform that the recipient couldn't reach out asking the correct number of recipient but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION assisted with sup id 15247

(240) 421-0873 KEITH
Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361536950

301 martin luther king drive southwest birmingham AL 35211

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361536950

WORKING ON MON - ASK QUEUE// SEND YOUR LOVE FLORIST P sent us a message stating i do not find this address here in San Antonio TX - the funeral home is coming up in Birmingham AL 35211 please double check with sender. called customer to get the correct address of the recipient customer gave the correct address. send message to the shop with sup id 15247

(732) 539-5608 JIMMY Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order

I’m calling to update you on the status of your order. our shop sent us a message stating that the address you provide is not available so We want to make sure that order gets delivered on time and the information is correct. May we know the correct address of the recipient?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361529053

WORKING ON MON - ASK QUEUE// FREEHOLD FLOWERS P sent us a message stating Please provide the following Recipient Address information: SEND CORRECT ADDRESS. called customer to ask a information of the recipient however the customer not available. send email to the customer. send message to the shop assisted with sup id 15247

"Dear Customer,

We are reaching out through this email to update you regarding the status of your order.

Please call us back as soon as possible at (866)521-8030 so we may resolve this completely. We apologize for any inconvenience this may have caused and look forward to hearing from you soon.

Email- Subject: 1800Flowers.com Order# Mon callback: Dear Customer,

We are reaching out through this email to update you regarding the status of your order.

Please call us back as soon as possible at (866)521-8030 so we may resolve this completely. We apologize for any inconvenience this may have caused and look forward to hearing from you soon.

(713) 269-7072 ANNA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361537447

I’m calling to update you on the status of your order. our shop send a message to us stating that the hospital has no listing for andrea gomez they tried to call the recipient but no one answer We want to make sure that order gets delivered on time and the information is correct.

May we know the exact address of the recipient? How about the time of the service? Lastly, do you have their phone number?

Please call us back at 1-866-521-8030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS HOUSTON Fl-538 DNC sent us a message stating PLEASE ADVISE - HOSPITAL HAS NO LISTING FOR ANDREA GOMEZ. I TRIED CALLING RECIPIENTS PHONE NUMBER BUT NO ANSWER. PLEASE ADVISE - ORDER ON HOLD. called customer but routed to voicemail. send email to the customer. send message to the shop assisted with sup id 15247

9546553258 kaitlin Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361460084

I’m calling to update you on the status of your order. our shop send a message to us stating that the they already attempted to the delivery but no name in call box may we get the gate code or name something We want to make sure t. hat order gets delivered on and the information is correct.

0512 gate code vazques

Please call us back at 1-866-521-8 030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361460084

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS FT LAUDERDALE MDC DNC sent us a message stating DELIVERY ATTEMPTED BUT NO NAME IN CALL BOX, PLEASE ADVICE WITH A GATE CODE OR NAME. call the recipient to get the gate code or name. recipient give the gate code send message to the shop with sup id 15247

(719) 494-7498 LISA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361541752

"I’m calling to update you on the status of your order. I want to ask permission from you to have this order delivered tomorrow instead. This is because the order was received a little late by the florist and the driver already left to deliver. The good thing is, we can guarantee delivery of this fresh and wonderful arrangement to your recipient tomorrow.

Please call us back at 1-866-521-8 030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361541752

WORKING ON MON - ASK QUEUE// VELDKAMPS sent us a message stating PLEASE APPROVE DATE CHANGE TO 01/03 DUE TO CUT OFF TIME. THANK YOU. called customer to ask a permission to deliver this order tomorrow but routed to voicemail.LEFT DETAILED VOICE MESSAGE. SENT MESSAGE TO THE SHOP assisted with sup id 15247

WORKING ON MON - ASK QUEUE// CRYSTAL GARDENS FLORIST sent us a message stating Thank you!. upon checking the prevoius agent was already resolved the issue. customer approved for tomorrow's delivery sent message from the shop. delete message from the queue with sup id 15247

WORKING ON MON - ASK QUEUE// LEANNS LOCAL PETALS sent us a message stating add 30.00. SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 13626

533-4012 WILMA
Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361320480

I’m calling to update you on the status of your order. We just want to verify or to make sure that order gets delivered on time and the information is correct. since our shop is cannot locate the address you provide May we know the exact address of the recipient?

163 seminole ave Palm Beach, 33480

Please call us back at 1-866-521-8 030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361320480

WORKING ON MON - ASK QUEUE// 1-800-FLOWERS BOYNTON BEACH DNC sent us a message stating PLEASE VERIFY INFORMATION. DRIVER COULD NOT LOCATE. called customer to get the exact address of the recipient. customer gave the exact address. send message to the shop assisted with sup id 15247

(909) 758-9011 JENNIFER Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361543124

Please call us back at 1-866-521-8 030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361543124

WORKING ON MON - ASK QUEUE// CONROYS FLOWERS F-24 RANCHO CUCAMONGA DNC sent us a message stating service is on 1/3 at 11 am, we will deliver then thank you. called customer to ask a permission but routed to voicemail. send email to the customer. send message to the shop assisted with sup id 15247

Dear Customer,

We are reaching out through this email to update you regarding the status of your order.

Please call us back as soon as possible at (866)521-8030 so we may resolve this completely. We apologize for any inconvenience this may have caused and look forward to hearing from you soon.

funeral home riverdale on-hudson funeral ho, 6535 broadway, apt 1k, bronx, ny, 10471 usa

(240) 200-2796 SILVIA Hello My name is cass calling from 1800flowers.com We would like to speak to you regarding your order 361541635

I’m calling to update you on the status of your order. We want to make sure that order gets delivered on time and the information is correct. May we know the exact address of the recipient? How about the time of the service?

Please call us back at 1-866-521-8 030. We are open 24 hours and one of our specialists will be able to assist you. Again, our number is 1-866-521-8030 and your reference number is 361541635

WORKING ON MON - ASK QUEUE// WESTCHESTER NY LFC DNC sent us a message stating WE CHECKED FH WEBSITE.THE SVC IS SUNDAY 2-5 PM THEIR ADDRESS IA 6100 RIVERDALE AVE,10471 BUT YOU GAVE US A HOME ADDRESS 6535 BROADWAY APT 1K ?? WE SRE CONFUSED PLEASE ADVISE. called customer to verify the information but routed to voicemail.send email to the customer. send message to the shop assisted by sup id 15247