Since your ticket is under accopunt manager yo can contact for this number regarding tour ticket
I apologize to inform you that the print at home delivery method is not available for this event and your order is a mobvile entry obnly
I also can see here that your event has a ticket delivery delay that will be lifted on may 31st 8:00 pm
I do apologize but upon checking it here on your account your oin a vip so I will be transferring you to another department to process your refund right away