Thanks so much for the wait, Tenisha! We do apologize if this was not properly explained to you by the previous rep. The reason why you were billed twice for this month is because of the bill due date that was requested. You were first billed for $34.67 for the pro-rated usage from 11/09/23 - 11/21/23. Then the next bill that you received amounting to $57.67 was from the dates 11/22/23 - 12/10/23. Nothing to worry, once everything is settled, your monthly bill would only be $80.00.