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Thank you for contacting us.

Please accept our utmost apologies for the inconvenience that you experienced. We did not receive enough information to access your order. Please provide us with the information requested below.

Order number: Your name: Your e-mail address: Your phone number: Recipient name: Recipient phone number: Delivery date:

We apologize for the inconvenience, and look forward to serving your gifting needs in the future. Our products and services have always been a source of pride here at Harry & David; however, on rare occasions a problem such as this occurs. We ask for your understanding as this unfortunate occurrence is the exception, and not the rule.

If we can be of any further assistance, please don't hesitate to ask.