4792136

Dispute ID: 4792136. DND: 2022-08-01. Intake type: Phone. Reg E. Old account. CH is disputing 1 UT from Pilot amounting to $404.62. No merchant credit. No claim cancellation. Card ending with 1376 is already replaced. ***INVESTIGATION ***As per Penny, card is in possession. PIN memorized. No previous transaction with the same merchant. With high ending balance after last disputed transaction. Contacted the merchant but unable to validate the requested information since it is already after business hours. There is no enough evidence to deny the claim. Initiated chargeback, however, encountered Error code : ROL-1623 Dispute is invalid under Dispute Condition 10.3 for an unattended transaction that originated with a counterfeit card and the approved authorization contained a POS Entry Mode Code of 05, 07, 90 or 91. ROL-1861 Dispute is invalid under Dispute Condition 10.3 for AFD transaction as the transaction occurred at chip reading device. no recovery option available. Therefore, error found. Filed FR 5205127261. Case closed.

Moto Black Entry Mode 90 card present no cb rights.

18778667378.