Script

Hello, Thank you for calling Harry and david, my name is Pj. how may I assist you today?

*if a bad complain ( I'm so sorry to hear that/ I'm sorry for the inconvenient) I'll be more than happy to assist in making your order.

To verified your account, May I ask your: First and Last name: Phone number Billing address and lastly your email address...

thank you for giving me your information!

Are you ordering this gift for yourself or for someone else?

*if for someone else (that's so sweet of you)

*if for yourself (it's so nice to treat yourself)

can I ask your order number?

Do you have an item code in mind?

sales offers (upsell and add-ons) greeting card

Telephone offers

ih ang bangus