FULL REFUND - COMPLETED RM BO TKTG || FULL REFUND RM BO TKTG || PREVIOUS AGENT ALREADY ESCALATED TO EID RM BO TKTG || DUE TO NO RESPONSE FROM AIRLINE ON MULTIPLE RM BO TKTG || QR | NFAT RM BO TKTG || JESSICA|MSH|0436JL|19OCT23 RM BO TKTG || S#167826037